This has been going on for about 2 months, and I suspect it really a XP Pro problem (IE 6, SR 2+++). I've also found my folders disappeared at random, and once I re-set my View, Saving it didn't "take," until I shut down for about 20 minutes (Re-Start didn't help). As I said, I suspect an IE problem but MS repeatedly contacts me by phone, disconnects, takes another week to contact me back, et al. I'm weary...wish we had service where we purchase the software--at least the same country.