Thanks a lot you fixed the problem. All I did was turn my email scanning
program off. I use etrust from computer associates, had norton before and
caused a lot of problem and I took it off because a lot of the programs
including outlook express would not work. I have one more question if you
have time. Turning off the email scanning program will it make my computer
more sucpicialble to viruses.

"Bruce Hagen" wrote:

Make sure the e-mail scanning remained turned off. Leave the anti-virus on.
If you have an Anti-Spam program, disable it. If none of this helps, please
post the entire error message. Just left click on the text | Right click and
Copy and Paste it into your reply.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Joe" wrote in message
...
Keep getting error message 0x800ccc0f. Tried disconnecting norton email
application, and still did not work. Don't know how to delete and
download
outlook express to try. Novice computer person.