Make sure the e-mail scanning remained turned off. Leave the anti-virus on.
If you have an Anti-Spam program, disable it. If none of this helps, please
post the entire error message. Just left click on the text | Right click and
Copy and Paste it into your reply.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Joe" wrote in message
...
Keep getting error message 0x800ccc0f. Tried disconnecting norton email
application, and still did not work. Don't know how to delete and
download
outlook express to try. Novice computer person.