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Old April 6th 07, 09:11 PM posted to microsoft.public.outlook
Brian Tillman
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Posts: 17,452
Default Message being received numerous times.

Mike Trout wrote:

We're using Outlook 2003 on Windows XP. We have DSL so access is not
slow. One of my users sent an email with large attachments to a large
number of recipients. The recipients all received several copies of
the email (7 that I know of), and after 30 mins or so it was still
sending and I couldn't remove it from the outbox. I was able to get
it out of the outbox by going offline and deleting it then, but I
need to know why it sent 7+ times. There was no error message that I
know of. The user insists on having an automatic send/receive every
1 minute. would that have something to do with it?


A send/receive interval of one minute is way too short and, indeed, can lead
to problems such as you describe. The recommended minimum is 10 minutes.
The problem can also be caused by scanning outgoing mail with an antivirus
scanner, a real waste of time, since such a scanner can never detect an
outgoing virus (or it would have already detected it on your PC before you
ever composed the message).
--
Brian Tillman

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