Also, for retail copies, the first 60 days of support is free.

As for the earlier question on when this will get fixed, reporting the problem is the best way to get it to bump up the priority list. Critical bugs -- those that cause crashes and security problems -- tend to get addressed first with hotfixes and narrow public updates. Fixes for printing issues would normally not show up until the first service pack, which could be quite a few months away.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"F.H. Muffman" wrote in message ...
Jenarmywife wrote:
so it's been how many months now with no fix to this problem?? and
why when i try to report it to microsoft do they try to charge me 50
bucks?? it's their bug they should fix it, and why not let these so
called "mvp" ppl actually report problems to them? what is the point
if they have no clue that there is a problem, i am so frustrated with
this day after day!

People are charged up front and refunded for bugs because, honestly, it's
alot easier than getting people to pay *after* they've been helped for free.
But, since it is a bug, yes, you would be refunded.

--
f.h.