You expand the DL *before* sending, not after. This is where the + sign shows up.

--�
Milly Staples [MVP - Outlook]

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After furious head scratching, Carolyn asked:

| Hmm, I don't think this is the answer. I finally got to my friend's
| house. I created 2 brand new contacts in Outlook, then created a
| distribution list using those contacts. When I sent an email to the
| new DL, I still didn't get a plus sign allowing me to expand the DL.
|
| So it can't just be something buggy with how her contacts were
| originally imported from OE.
|
| I'm open to more suggestions!
|
| "Russ Valentine [MVP-Outlook]" wrote:
|
|| Imported data is always problematic. Easiest way to find out is
|| create a new DL in Outlook with contacts also created in Outlook and
|| see if it behaves as it should.
|| --
|| Russ Valentine
|| [MVP-Outlook]
|| "Carolyn" wrote in message
|| ...
||| Hm, well my friend actually had about 12 separate Contact folders
||| set up in
||| Outlook, which was how she'd had them set up in OE. There was
||| nothing at all
||| in the main Contacts folder.
|||
||| It's possible those folders were imported from OE to Outlook. Some
||| tech type she hired was messing around with her PC, decided she
||| needed to be on Outlook and starting changing things for her. So
||| she doesn't know exactly how that happened. But it would be
||| logical they were imported.
|||
||| I copied (simple copy and paste) the addresses from 2 of the
||| separate folders into the main Contact folder since the DL setup
||| screen seemed to want
||| to look there. From there I chose Actions, New Distribution List,
||| and Selected the people I wanted on the DL from the list in the
||| main Contact folder, which is the same procedure I've used to set
||| up my own DL's.
|||
||| Would the fact that the addresses were originally (probably)
||| imported from OE be what's causing the problem? Any solution?
|||
||| Thanks,
|||
||| "Russ Valentine [MVP-Outlook]" wrote:
|||
|||| No such setting. How did you create these DL's? If you imported
|||| them from OE
|||| they would not appear the same.
||||
|||| --
|||| Russ Valentine
|||| [MVP-Outlook]
|||| "Carolyn" wrote in message
|||| ...
||||| I was trying to help a friend move from Outlook Express to
||||| Outlook. But an
||||| odd thing - I set up several distribution lists for her, but
||||| wasn't getting
||||| the plus + sign that would let me expand the distribution list.
||||| It works
||||| fine on my own PC, so there must be something quirky on hers that
||||| I couldn't
||||| find. Is there a configuration setting someplace that would
||||| prevent one
||||| from
||||| expanding a distribution list? Or any other things I should
||||| check for her?
|||||
||||| She's using Outlook 2003 SP2
||||| Thanks