How to enable or disable email scanning in Norton Anti-Virus
(Note: Disabling email scanning does not leave you unprotected against
viruses that are distributed as email attachments)
http://service1.symantec.com/SUPPORT...01082921552806

And check your settings in OE at Tools, Accounts, Mail, Properties,
Servers. Make sure that the server names match what your ISP says they
should be.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Charlie''s Word VBA questions"
m wrote in message
news
Not to be a nuisance again, but -- just how can I turn off email
scanning
with Norton? I have unchecked both incoming and outgoing scanning,
but
Norton still thinks it owns me and the rest of the world. (I know you
don't
recommend Norton but it came with the system, is already installed
with
subscription paid, etc.)

"Frank Saunders, MS-MVP OE/WM" wrote:

"Charlie''s Word VBA questions"
m wrote in message
...
I am using Outlook Express 6 under XP with Norton Internet Security
2006.
Is there any way to move an email from the Sent folder to the
Outbox
folder?
I can move it to any other folder but the Outbox folder is not
available
(OK
is disabled). If I try to move from any other folder to Outbox, it
is
also
disabled.

When I send an email and there is any interruption, it is already
moved to
the Sent folder and I can't "resend" it unless I "rebuild" the
text,
attachments, etc as new.

Also, the email is moved to Sent when sending starts, not when it
is done.
Is there any way to prevent moving an email to Sent until sending
is done?

Any ideas and suggestions will be very much appreciated.


This is probably because Norton is set to scan email. Norton puts a
proxy
between OE and the mail server. When Norton has received the whole
message
it lies to OE and says the message has been sent, so OE moves it to
Sent
Items. By the time Norton is done scanning and tries to send the
server has
timed out, so the message never really goes. Does Norton tell you it
screwed up and the message wasn't sent? Of course not.

Turn off email scanning in Norton (or any anti-virus). It provides
no added
protection. After doing so it may be necessary to reset the server
names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough
that OE
times out. Since some of the received messages have large (often
virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall
Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against
viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect
scans
incoming files as they are saved to your hard drive, including email
and
email attachments. Email Scanning is just another layer on top of
this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.