But now you have the custom form, right? It sounds like you didn't make the custom form the default for the folder, so that new items would use it. See http://www.outlookcode.com/d/newdefaultform.htm

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"jeffrey" wrote in message t...
we seem to be posting at the same time.

2) problem was, that the existing contacts were viewing in the custom form,
but if i tried to enter a new contact, the .ipm form was used. i couldn't
find the custom forms to try reinstalling them and make them available for
new contacts.

jeffrey
"Sue Mosher [MVP-Outlook]" wrote in message
...

2) If the contacts are using the desired form, then what's the real issue?
Your original post said the custom forms aren't there.


"jeffrey" wrote in message
t...

2. is there a way to rectify the situation, without wiping out my now
changed .pst (some changes to contacts, added email, calendar). perhaps
the
simplest thing is to open a contact (which is using the desired custom
form), do "design this form" , delete the data from the fields, and
publish
the empty form under the old name? then do a contact form conversion so
that
they all are using the properly named form?