"Roy Hammond" wrote in message
...
Tom
I've just had a thought...
In thinking through the steps you advocate, I realised that I have some 60
rules set up (will they be transferred into my new identity?)..could it be
one of my rules that's causing my "need to close" problem?
I await your advice before going the new identity route...
Roy


No.

They are in the Registry. Export this key:

HKEY_CURRENT_USER\Identities\{GUID}\Software\Micro soft\Outlook
Express\5.0\Rules

Before merging it into a new Identity or new machine, edit the REG file with
WordPad and change the GUID to agree with where you want to Merge it.

Have you checked for malware?

Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
(http://aumha.org/a/quickfix.htm)
http://www.elephantboycomputers.com/...moving_Malware
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/darnit.html)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.