Try disabling your antivirus software completely. Then remove your mail
account, close OE and reopen it, and then add your mail account back again
and see if that works.
It sounds as if you didn't disable outgoing as well as incoming and also
they may change the server ports on you, which is why I say to remove the
account and add it back again.
Find the wab file. That is the address book and make a copy of it.
steve
"DBL" wrote in message
...
"Frank Saunders, MS-MVP OE/WM" wrote:
"DBL" wrote in message
...
I get the error when opening OE, again when e-mailing from a web page,
and
also when e-mailing from my photos/my documents. I use Trend Micro
Internet
Security, just downloaded 2007, when the message began. Have already
worked
with one of their techs and ruled out their firewall as the cause. The
only
thing I have not done is uninstall-reinstall their product (awaiting
their
response to my e-mail request of 4 hours ago-the product indicated
that
no
reinstall would be available) although their tech did not suggest this
at
the
time we isolated the firewall (about 3 days ago)...by the way, Steve,
should
I actually be backing up address book entries?
Thanks...hope you can help
DBL
"Steve Cochran" wrote:
Well, first of all, you should back up important information.
Under what circumstances are you getting the error?
steve
"DBL" wrote in message
...
How do I delete error message Socket Error 12019, Error Number
0x800004005?
I cannot risk the loss of any contact files, so uninstall-reinstall
OE
is
not an option-please advise
This is often caused by an anti-spam program or an anti-virus set to scan
email.
Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names
in
OE.
The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx
Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton
and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:
"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this.
To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0
"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806
"NAV provides multiple layers of protection. Email scanning is just one
of
those layers. Even if you are not running Email Scanning, your computer
is
protected against viruses that are distributed as email attachments by
NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect
enabled
and run LiveUpdate regularly to ensure that you have the most recent
virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam
See also
http://help.expedient.com/mailnews/n...ntivirus.shtml
So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If
you
know anyone who programs for Norton try to get them to talk about it.
--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.
Frank...Although I don't have Norton, I did follow your suggestion and
went into my Trend Micro PC Cillin Internet Security 2007 and deactivated
the incoming e-mail monitor in my anti-virus. I then reset (deleted the
characters and retyped them)my server login name and password. I closed
and reopened OE. The error message is still there...DBL