Outlook Banter - View Single Post - Outlook Express functional-ongoing error message

**DBL**

"Frank Saunders, MS-MVP OE/WM" wrote:

"DBL" wrote in message
...
I get the error when opening OE, again when e-mailing from a web page, and
also when e-mailing from my photos/my documents. I use Trend Micro
Internet
Security, just downloaded 2007, when the message began. Have already
worked
with one of their techs and ruled out their firewall as the cause. The
only
thing I have not done is uninstall-reinstall their product (awaiting their
response to my e-mail request of 4 hours ago-the product indicated that
no
reinstall would be available) although their tech did not suggest this at
the
time we isolated the firewall (about 3 days ago)...by the way, Steve,
should
I actually be backing up address book entries?

Thanks...hope you can help
DBL

"Steve Cochran" wrote:

Well, first of all, you should back up important information.

Under what circumstances are you getting the error?

steve

"DBL" wrote in message
...
How do I delete error message Socket Error 12019, Error Number
0x800004005?
I cannot risk the loss of any contact files, so uninstall-reinstall OE
is
not an option-please advise

This is often caused by an anti-spam program or an anti-virus set to scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.

Frank...Although I don't have Norton, I did follow your suggestion and went into my Trend Micro PC Cillin Internet Security 2007 and deactivated the incoming e-mail monitor in my anti-virus. I then reset (deleted the characters and retyped them)my server login name and password. I closed and reopened OE. The error message is still there...DBL