I get the error when opening OE, again when e-mailing from a web page, and
also when e-mailing from my photos/my documents. I use Trend Micro Internet
Security, just downloaded 2007, when the message began. Have already worked
with one of their techs and ruled out their firewall as the cause. The only
thing I have not done is uninstall-reinstall their product (awaiting their
response to my e-mail request of 4 hours ago-the product indicated that no
reinstall would be available) although their tech did not suggest this at the
time we isolated the firewall (about 3 days ago)...by the way, Steve, should
I actually be backing up address book entries?

Thanks...hope you can help
DBL

"Steve Cochran" wrote:

Well, first of all, you should back up important information.

Under what circumstances are you getting the error?

steve

"DBL" wrote in message
...
How do I delete error message Socket Error 12019, Error Number
0x800004005?
I cannot risk the loss of any contact files, so uninstall-reinstall OE is
not an option-please advise