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Old November 8th 06, 12:18 AM posted to microsoft.public.outlook.installation
MPerdue
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Posts: 4
Default Activesync quit working

I am replying to my own post to help others with this problem. It turns out
that the problem was generated by the PDA somehow. So I did a hard restart,
wiping out my phone and resetting to factory settings. (first I backed up to
my smart card and took it out of the phone). Anyway, after this the sync
worked again.

I hope this helps others. I have scoured the internet and other news groups
(thanks anyway Brian) without an answer although I see that many others have
had a similar thing happen to them with all versions of Active Sync for years.

Good luck all.

"MPerdue" wrote:

I have been using Active Sync 4.2 with no problems for months (WM 5.0 & xp).
Suddenly it stopped working. It sees my device, but it says it cannot
establish a connections. Ihave already done the following:

1. Done each item on the trouble shooter checklist (including checking to
make sure usb ok was selected on the device and on the pc;

2. Checked the firewall and anti virus settings I even disabled them to make
sure;

3. Uninsalled Active Sync COMPLETELY, including deleting the left over file
in Program files, and then reinstalled (I did this 3Xs, twice with 4.5 beta)

4. I did system restore twice to dates prior to last successful sync;

5. I did a soft restart on my PPC and rebooted the PC each time.

HELP!!

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