Valid user cannot be resolved issue
 

Hi,

I am using below code to resolve the "userName". It works absolutely fine
for 99% users but cannot resolve some of our users. Could anyone please
suggest what could be wrong? I am not sure but it has to do something with
their stored Outlook information?

Set rcp = Application.Session.CreateRecipient(userName)
rcp.Resolve

If NOT rcp.Resolved = True Then
MsgBox "User " & """" & userName & """ could not be resolved."
End If

While researching on this issue, I ran into below scenario that might be the
reason? It happens when I have below type of user name entries. When I try to
resolve "foo, user", it doesn't get resolved but "foo, user(dept1)" gets
resolved successfully.

foo, user
foo, user(dept1)

Please note that both of above users are different. Do you think any
connection with these entries and naming resolution?

Moreover, I tried doing it from Outlook look up but I didn't see any
difference. For example, when I copy "foo user" in To list, and press Cntl+K,
it gives me pop-up for selecting between "foo user" and "foo user(dept1)".
The same pop up appears when I do look up for "foo user(dept1)". Not sure
where is the issue. I might need to check how resolve query works.

Thanks.

Valid user cannot be resolved issue
 

A user can be resolved only if it has exactly one email address. It doesn't
work if it has no address or more than one address.

--
Best regards
Michael Bauer - MVP Outlook
Manage and share your categories:
http://www.vboffice.net/product.html?pub=6&lang=en


Am Sun, 27 Dec 2009 20:57:01 -0800 schrieb paresh:

Hi,

I am using below code to resolve the "userName". It works absolutely fine
for 99% users but cannot resolve some of our users. Could anyone please
suggest what could be wrong? I am not sure but it has to do something with
their stored Outlook information?

Set rcp = Application.Session.CreateRecipient(userName)
rcp.Resolve

If NOT rcp.Resolved = True Then
MsgBox "User " & """" & userName & """ could not be resolved."
End If

While researching on this issue, I ran into below scenario that might be
the
reason? It happens when I have below type of user name entries. When I try
to
resolve "foo, user", it doesn't get resolved but "foo, user(dept1)" gets
resolved successfully.

foo, user
foo, user(dept1)

Please note that both of above users are different. Do you think any
connection with these entries and naming resolution?

Moreover, I tried doing it from Outlook look up but I didn't see any
difference. For example, when I copy "foo user" in To list, and press
Cntl+K,
it gives me pop-up for selecting between "foo user" and "foo user(dept1)".
The same pop up appears when I do look up for "foo user(dept1)". Not sure
where is the issue. I might need to check how resolve query works.

Thanks.

Valid user cannot be resolved issue
 

Michael, there is only one unique email address assign to both the users "foo
user" and "foo user(dept1)" and they are "foo " and "foo
" respectively.

Those both users are completely different. The email addresses are like it
because "foo user" joined company first and then with same first and last
name other user joined the company. For second user, we append the
"(department name)" to differentiate with previous user.

I am not clear what could be the problem then. Could you please help me out.

Thanks,
Paresh

"Michael Bauer [MVP - Outlook]" wrote:



A user can be resolved only if it has exactly one email address. It doesn't
work if it has no address or more than one address.

--
Best regards
Michael Bauer - MVP Outlook
Manage and share your categories:
http://www.vboffice.net/product.html?pub=6&lang=en


Am Sun, 27 Dec 2009 20:57:01 -0800 schrieb paresh:

Hi,

I am using below code to resolve the "userName". It works absolutely fine
for 99% users but cannot resolve some of our users. Could anyone please
suggest what could be wrong? I am not sure but it has to do something with
their stored Outlook information?

Set rcp = Application.Session.CreateRecipient(userName)
rcp.Resolve

If NOT rcp.Resolved = True Then
MsgBox "User " & """" & userName & """ could not be resolved."
End If

While researching on this issue, I ran into below scenario that might be
the
reason? It happens when I have below type of user name entries. When I try
to
resolve "foo, user", it doesn't get resolved but "foo, user(dept1)" gets
resolved successfully.

foo, user
foo, user(dept1)

Please note that both of above users are different. Do you think any
connection with these entries and naming resolution?

Moreover, I tried doing it from Outlook look up but I didn't see any
difference. For example, when I copy "foo user" in To list, and press
Cntl+K,
it gives me pop-up for selecting between "foo user" and "foo user(dept1)".
The same pop up appears when I do look up for "foo user(dept1)". Not sure
where is the issue. I might need to check how resolve query works.

Thanks.
.

Valid user cannot be resolved issue
 

"foo "

Are you sure that's the email address and not the DisplayName? My Outlook
doesn't accept a '(' character in the address.

--
Best regards
Michael Bauer - MVP Outlook
Manage and share your categories:
http://www.vboffice.net/product.html?pub=6&lang=en


Am Mon, 28 Dec 2009 06:31:01 -0800 schrieb paresh:

Michael, there is only one unique email address assign to both the users
"foo
user" and "foo user(dept1)" and they are "foo " and "foo
" respectively.

Those both users are completely different. The email addresses are like it
because "foo user" joined company first and then with same first and last
name other user joined the company. For second user, we append the
"(department name)" to differentiate with previous user.

I am not clear what could be the problem then. Could you please help me
out.

Thanks,
Paresh

"Michael Bauer [MVP - Outlook]" wrote:



A user can be resolved only if it has exactly one email address. It
doesn't
work if it has no address or more than one address.

--
Best regards
Michael Bauer - MVP Outlook
Manage and share your categories:
http://www.vboffice.net/product.html?pub=6&lang=en


Am Sun, 27 Dec 2009 20:57:01 -0800 schrieb paresh:

Hi,

I am using below code to resolve the "userName". It works absolutely
fine
for 99% users but cannot resolve some of our users. Could anyone please
suggest what could be wrong? I am not sure but it has to do something
with
their stored Outlook information?

Set rcp = Application.Session.CreateRecipient(userName)
rcp.Resolve

If NOT rcp.Resolved = True Then
MsgBox "User " & """" & userName & """ could not be resolved."
End If

While researching on this issue, I ran into below scenario that might be
the
reason? It happens when I have below type of user name entries. When I
try
to
resolve "foo, user", it doesn't get resolved but "foo, user(dept1)" gets
resolved successfully.

foo, user
foo, user(dept1)

Please note that both of above users are different. Do you think any
connection with these entries and naming resolution?

Moreover, I tried doing it from Outlook look up but I didn't see any
difference. For example, when I copy "foo user" in To list, and press
Cntl+K,
it gives me pop-up for selecting between "foo user" and "foo
user(dept1)".
The same pop up appears when I do look up for "foo user(dept1)". Not
sure
where is the issue. I might need to check how resolve query works.

Thanks.
.

Valid user cannot be resolved issue
 

I have given that example just to illustrate that we have different email
addresses. The exact email addresses would be " and
".

thanks.

"Michael Bauer [MVP - Outlook]" wrote:




"foo "

Are you sure that's the email address and not the DisplayName? My Outlook
doesn't accept a '(' character in the address.

--
Best regards
Michael Bauer - MVP Outlook
Manage and share your categories:
http://www.vboffice.net/product.html?pub=6&lang=en


Am Mon, 28 Dec 2009 06:31:01 -0800 schrieb paresh:

Michael, there is only one unique email address assign to both the users
"foo
user" and "foo user(dept1)" and they are "foo " and "foo
" respectively.

Those both users are completely different. The email addresses are like it
because "foo user" joined company first and then with same first and last
name other user joined the company. For second user, we append the
"(department name)" to differentiate with previous user.

I am not clear what could be the problem then. Could you please help me
out.

Thanks,
Paresh

"Michael Bauer [MVP - Outlook]" wrote:



A user can be resolved only if it has exactly one email address. It
doesn't
work if it has no address or more than one address.

--
Best regards
Michael Bauer - MVP Outlook
Manage and share your categories:
http://www.vboffice.net/product.html?pub=6&lang=en


Am Sun, 27 Dec 2009 20:57:01 -0800 schrieb paresh:

Hi,

I am using below code to resolve the "userName". It works absolutely
fine
for 99% users but cannot resolve some of our users. Could anyone please
suggest what could be wrong? I am not sure but it has to do something
with
their stored Outlook information?

Set rcp = Application.Session.CreateRecipient(userName)
rcp.Resolve

If NOT rcp.Resolved = True Then
MsgBox "User " & """" & userName & """ could not be resolved."
End If

While researching on this issue, I ran into below scenario that might be
the
reason? It happens when I have below type of user name entries. When I
try
to
resolve "foo, user", it doesn't get resolved but "foo, user(dept1)" gets
resolved successfully.

foo, user
foo, user(dept1)

Please note that both of above users are different. Do you think any
connection with these entries and naming resolution?

Moreover, I tried doing it from Outlook look up but I didn't see any
difference. For example, when I copy "foo user" in To list, and press
Cntl+K,
it gives me pop-up for selecting between "foo user" and "foo
user(dept1)".
The same pop up appears when I do look up for "foo user(dept1)". Not
sure
where is the issue. I might need to check how resolve query works.

Thanks.
.

.

Valid user cannot be resolved issue
 

Resolution with names that aren't wholly unique can be a problem as the
resolution is usually done with an AddressBook restriction, and that uses a
StartsWith operator. So 2 addresses that start with "foo.user" will present
a resolution problem.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007.
Reminder Manager, Extended Reminders, Attachment Options.
http://www.slovaktech.com/products.htm


"paresh" wrote in message
...
I have given that example just to illustrate that we have different email
addresses. The exact email addresses would be " and
".

thanks.