Can't Access my Custom Forms
 

I created a special Task form and added some user-defined fields to it. When
I click on one of the tasks created with the new form, I get the following
message

The form you selected could not be displayed

I cleared the Forms cache, but noticed that inside of the folder for my form
is a file called quaranti.txt and inside of it there is the following text

Symantec Mail Security replaced FSA3.tmp with this text message. The
original text contained a file type that does not match its extension and was
quarantined.

I don't know what is happening to my form. I have shut off Symantec in case
that was causing me problems but I still can't get at my forms.

Can't Access my Custom Forms
 

Try deleting all the subfolders in the Forms folder, not just the Frmcache.dat file.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Ed" wrote in message ...
I created a special Task form and added some user-defined fields to it. When
I click on one of the tasks created with the new form, I get the following
message

The form you selected could not be displayed

I cleared the Forms cache, but noticed that inside of the folder for my form
is a file called quaranti.txt and inside of it there is the following text

Symantec Mail Security replaced FSA3.tmp with this text message. The
original text contained a file type that does not match its extension and was
quarantined.

I don't know what is happening to my form. I have shut off Symantec in case
that was causing me problems but I still can't get at my forms.

Can't Access my Custom Forms
 

Hi Sue
Thanks for your response. I did delete all of the subfolders. Still didn't
help me. Fortunately, I had a saved copy of the form, and was able to
recreate the form I had lost. Still makes me nervous that this happened at
all. I'm up and running - if only until it happens again.

"Sue Mosher [MVP-Outlook]" wrote:

Try deleting all the subfolders in the Forms folder, not just the Frmcache.dat file.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Ed" wrote in message ...
I created a special Task form and added some user-defined fields to it. When
I click on one of the tasks created with the new form, I get the following
message

The form you selected could not be displayed

I cleared the Forms cache, but noticed that inside of the folder for my form
is a file called quaranti.txt and inside of it there is the following text

Symantec Mail Security replaced FSA3.tmp with this text message. The
original text contained a file type that does not match its extension and was
quarantined.

I don't know what is happening to my form. I have shut off Symantec in case
that was causing me problems but I still can't get at my forms.

Can't Access my Custom Forms
 

Keeping backup copies of your forms is essential. I'm glad you had one.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Ed" wrote in message ...
Hi Sue
Thanks for your response. I did delete all of the subfolders. Still didn't
help me. Fortunately, I had a saved copy of the form, and was able to
recreate the form I had lost. Still makes me nervous that this happened at
all. I'm up and running - if only until it happens again.

"Sue Mosher [MVP-Outlook]" wrote:

Try deleting all the subfolders in the Forms folder, not just the Frmcache.dat file.


"Ed" wrote in message ...
I created a special Task form and added some user-defined fields to it. When
I click on one of the tasks created with the new form, I get the following
message

The form you selected could not be displayed

I cleared the Forms cache, but noticed that inside of the folder for my form
is a file called quaranti.txt and inside of it there is the following text

Symantec Mail Security replaced FSA3.tmp with this text message. The
original text contained a file type that does not match its extension and was
quarantined.

I don't know what is happening to my form. I have shut off Symantec in case
that was causing me problems but I still can't get at my forms.