Fax Email Address Question - Default formatting
 

I've just come across something that I've not seen before in earlier versions
of Outlook and was wondering if its the default behavior now for Outlook
2003. We just upgraded to the following in February:

Outlook 2003 w/ SP2
Small Business Server 2003 Premium Edition with all updates
GFI Faxmaker 12

The problem occurs when we enter a local fax number for a contact. Outlook
2003 is taking that number and adding a +1 to the fax email address even
though the area code matches our dialing rules. This is causing our fax
server software to try to dial a long distance number when it should be
local. I know this is different behavior because I've still got older
contacts that I've imported that don't have the +1 added to the fax email
address.

So for example our area code is 727 and we enter in 7275551234 for a contact
called user. Outlook automatically formats it to (727) 555-1234 when we go
to the next field. But now if we look at the fax email address, it has been
converted to user@+1 (727) 555-1234. This doesn't make sense for local
numbers. I've also noticed if I click on the "Business Fax" button and enter
in the phone number this way, then click ok, Outlook adds the +1 again. I've
triple checked the dialing rules to make sure I wasn't missing something.

I need to know the following:
1. Is this now the default behavior for Outlook 2003?
2. If not, how do I correct this behavior?

Thanks for any help you can provide.
--
Small Business Server 2003 User

Fax Email Address Question - Default formatting
 

subdevtb wrote:

I need to know the following:
1. Is this now the default behavior for Outlook 2003?

I believe so.

2. If not, how do I correct this behavior?

It doesn't really need correcting because the phone system should detect
that it's actually a local number. In fact, I just tested this, dialing a
local number as though it were a long distance one. No problem.
--
Brian Tillman