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Duplicate Contact Folders



 
 
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  #1  
Old September 9th 09, 12:55 PM posted to microsoft.public.outlook.contacts
GaryDouglas
external usenet poster
 
Posts: 8
Default Duplicate Contact Folders

Under 'My Contacts' in Contacts, I have two contacts folders: 'Contacts' and
'Contacts in Personal Folders'. The first appears to be empty, whereas the
second has all my contacts/addresses. When I use the 'To' button in a new
email, a message box is displayed saying that 'The address list could not be
displayed...'. Upon clicking OK, I can select the 'Contacts in Personal
Folders' which has my data. Selecting 'Contacts' or 'Outlook Address Book'
does not display anything. I rescently moved my PST file to a new computer
and apparently, in the process, created this problem. When right clicking
the first 'Contact', removing is disabled. How do I correct this so that my
'To' button brings up my contacts directly?
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  #2  
Old September 9th 09, 02:31 PM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 922
Default Duplicate Contact Folders

How did you migrate your data? Must have done something wrong.
Assuming you do not wish to have 2 data files, set the one you want to use
as the default in your profile, restart Outlook, then close the empty one.
At that point you should be able to display your Contacts Folder in the
address book view:
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]
"GaryDouglas" wrote in message
...
Under 'My Contacts' in Contacts, I have two contacts folders: 'Contacts'
and
'Contacts in Personal Folders'. The first appears to be empty, whereas
the
second has all my contacts/addresses. When I use the 'To' button in a new
email, a message box is displayed saying that 'The address list could not
be
displayed...'. Upon clicking OK, I can select the 'Contacts in Personal
Folders' which has my data. Selecting 'Contacts' or 'Outlook Address
Book'
does not display anything. I rescently moved my PST file to a new
computer
and apparently, in the process, created this problem. When right clicking
the first 'Contact', removing is disabled. How do I correct this so that
my
'To' button brings up my contacts directly?


  #3  
Old September 10th 09, 07:35 AM posted to microsoft.public.outlook.contacts
GaryDouglas
external usenet poster
 
Posts: 8
Default Duplicate Contact Folders

Apparenly, I've duplicated my 'Personal Folders' and 'Contacts'. How do I go
about removing the extra 'Personal Folders' in Mail? I right moused on each
one and there is no 'Remove' or 'Delete'.

"Russ Valentine [MVP-Outlook]" wrote:

How did you migrate your data? Must have done something wrong.
Assuming you do not wish to have 2 data files, set the one you want to use
as the default in your profile, restart Outlook, then close the empty one.
At that point you should be able to display your Contacts Folder in the
address book view:
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]
"GaryDouglas" wrote in message
...
Under 'My Contacts' in Contacts, I have two contacts folders: 'Contacts'
and
'Contacts in Personal Folders'. The first appears to be empty, whereas
the
second has all my contacts/addresses. When I use the 'To' button in a new
email, a message box is displayed saying that 'The address list could not
be
displayed...'. Upon clicking OK, I can select the 'Contacts in Personal
Folders' which has my data. Selecting 'Contacts' or 'Outlook Address
Book'
does not display anything. I rescently moved my PST file to a new
computer
and apparently, in the process, created this problem. When right clicking
the first 'Contact', removing is disabled. How do I correct this so that
my
'To' button brings up my contacts directly?



  #4  
Old September 11th 09, 02:37 PM posted to microsoft.public.outlook.contacts
Brian Tillman [MVP - Outlook]
external usenet poster
 
Posts: 4,874
Default Duplicate Contact Folders

"GaryDouglas" wrote in message
...

Apparenly, I've duplicated my 'Personal Folders' and 'Contacts'. How do I go
about removing the extra 'Personal Folders' in Mail? I right moused on each
one and there is no 'Remove' or 'Delete'.


Click FileData File Management and remove the extra PST.
--
Brian Tillman [MVP-Outlook]

  #5  
Old September 11th 09, 03:25 PM posted to microsoft.public.outlook.contacts
GaryDouglas
external usenet poster
 
Posts: 8
Default Duplicate Contact Folders

There is only one there, and yet I see two 'Personal Folders' under 'All Mail
Folders'.

I'm tempted to export everything I have in Outlook and start over. Any
better ideas?


"Brian Tillman [MVP - Outlook]" wrote:

"GaryDouglas" wrote in message
...

Apparenly, I've duplicated my 'Personal Folders' and 'Contacts'. How do I go
about removing the extra 'Personal Folders' in Mail? I right moused on each
one and there is no 'Remove' or 'Delete'.


Click FileData File Management and remove the extra PST.
--
Brian Tillman [MVP-Outlook]


  #6  
Old September 11th 09, 03:33 PM posted to microsoft.public.outlook.contacts
Gordon[_6_]
external usenet poster
 
Posts: 896
Default Duplicate Contact Folders


"GaryDouglas" wrote in message
...
There is only one there, and yet I see two 'Personal Folders' under 'All
Mail
Folders'.


Did you import a pst file into your current version of Outlook?



I'm tempted to export everything I have in Outlook and start over. Any
better ideas?


Yes - create a new Mail profile, attach the current pst file to it.
And BTW, do NOT use the import/export function to transfer data from one
Outlook to another.

  #7  
Old September 11th 09, 07:41 PM posted to microsoft.public.outlook.contacts
GaryDouglas
external usenet poster
 
Posts: 8
Default Duplicate Contact Folders

I originally set up Outlook on my new Vista machine while logged in as Admin.
I set up a new non-admin user and moved the .pst file to that new user. Am
I currently pointed to an .ost and .pst file? Should I have dropped my .pst
file when I started using Outlook '03?

"Gordon" wrote:


"GaryDouglas" wrote in message
...
There is only one there, and yet I see two 'Personal Folders' under 'All
Mail
Folders'.


Did you import a pst file into your current version of Outlook?



I'm tempted to export everything I have in Outlook and start over. Any
better ideas?


Yes - create a new Mail profile, attach the current pst file to it.
And BTW, do NOT use the import/export function to transfer data from one
Outlook to another.


  #8  
Old September 12th 09, 06:03 PM posted to microsoft.public.outlook.contacts
GaryDouglas
external usenet poster
 
Posts: 8
Default Duplicate Contact Folders

I corrected my initial 'To' button issue by using Tools?OptionsMail
SetupE_mail Accounts, selecting Directory, View or change existing
directories or address books, and removing the address book.

Did you import a pst file into your current version of Outlook?
No, I have not imported. Simply moved from one directory (admin user) to
another (non-admin user) directory.

So my remaining problem is, in Outlook/Mail, I have two 'Personal Folders'
under 'All Mail Folders' which have the same data in them. I do not see a
way to remove or disconnect from the duplicate one.


"GaryDouglas" wrote:

I originally set up Outlook on my new Vista machine while logged in as Admin.
I set up a new non-admin user and moved the .pst file to that new user. Am
I currently pointed to an .ost and .pst file? Should I have dropped my .pst
file when I started using Outlook '03?

"Gordon" wrote:


"GaryDouglas" wrote in message
...
There is only one there, and yet I see two 'Personal Folders' under 'All
Mail
Folders'.


Did you import a pst file into your current version of Outlook?



I'm tempted to export everything I have in Outlook and start over. Any
better ideas?


Yes - create a new Mail profile, attach the current pst file to it.
And BTW, do NOT use the import/export function to transfer data from one
Outlook to another.


  #9  
Old September 12th 09, 10:39 PM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 922
Default Duplicate Contact Folders

Why not follow the directions I posted instead of asking for different ones?
--
Russ Valentine
[MVP-Outlook]
"GaryDouglas" wrote in message
...
Apparenly, I've duplicated my 'Personal Folders' and 'Contacts'. How do I
go
about removing the extra 'Personal Folders' in Mail? I right moused on
each
one and there is no 'Remove' or 'Delete'.

"Russ Valentine [MVP-Outlook]" wrote:

How did you migrate your data? Must have done something wrong.
Assuming you do not wish to have 2 data files, set the one you want to
use
as the default in your profile, restart Outlook, then close the empty
one.
At that point you should be able to display your Contacts Folder in the
address book view:
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]
"GaryDouglas" wrote in message
...
Under 'My Contacts' in Contacts, I have two contacts folders:
'Contacts'
and
'Contacts in Personal Folders'. The first appears to be empty, whereas
the
second has all my contacts/addresses. When I use the 'To' button in a
new
email, a message box is displayed saying that 'The address list could
not
be
displayed...'. Upon clicking OK, I can select the 'Contacts in
Personal
Folders' which has my data. Selecting 'Contacts' or 'Outlook Address
Book'
does not display anything. I rescently moved my PST file to a new
computer
and apparently, in the process, created this problem. When right
clicking
the first 'Contact', removing is disabled. How do I correct this so
that
my
'To' button brings up my contacts directly?




  #10  
Old September 12th 09, 10:42 PM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 922
Default Duplicate Contact Folders

Follow the directions I posted.
--
Russ Valentine
[MVP-Outlook]
"GaryDouglas" wrote in message
...
I corrected my initial 'To' button issue by using Tools?OptionsMail
SetupE_mail Accounts, selecting Directory, View or change existing
directories or address books, and removing the address book.

Did you import a pst file into your current version of Outlook?
No, I have not imported. Simply moved from one directory (admin user) to
another (non-admin user) directory.

So my remaining problem is, in Outlook/Mail, I have two 'Personal Folders'
under 'All Mail Folders' which have the same data in them. I do not see a
way to remove or disconnect from the duplicate one.


"GaryDouglas" wrote:

I originally set up Outlook on my new Vista machine while logged in as
Admin.
I set up a new non-admin user and moved the .pst file to that new user.
Am
I currently pointed to an .ost and .pst file? Should I have dropped my
.pst
file when I started using Outlook '03?

"Gordon" wrote:


"GaryDouglas" wrote in message
...
There is only one there, and yet I see two 'Personal Folders' under
'All
Mail
Folders'.

Did you import a pst file into your current version of Outlook?



I'm tempted to export everything I have in Outlook and start over.
Any
better ideas?

Yes - create a new Mail profile, attach the current pst file to it.
And BTW, do NOT use the import/export function to transfer data from
one
Outlook to another.



 




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