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#1
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Duplicate Contact Folders
Under 'My Contacts' in Contacts, I have two contacts folders: 'Contacts' and
'Contacts in Personal Folders'. The first appears to be empty, whereas the second has all my contacts/addresses. When I use the 'To' button in a new email, a message box is displayed saying that 'The address list could not be displayed...'. Upon clicking OK, I can select the 'Contacts in Personal Folders' which has my data. Selecting 'Contacts' or 'Outlook Address Book' does not display anything. I rescently moved my PST file to a new computer and apparently, in the process, created this problem. When right clicking the first 'Contact', removing is disabled. How do I correct this so that my 'To' button brings up my contacts directly? |
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#2
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Duplicate Contact Folders
How did you migrate your data? Must have done something wrong.
Assuming you do not wish to have 2 data files, set the one you want to use as the default in your profile, restart Outlook, then close the empty one. At that point you should be able to display your Contacts Folder in the address book view: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "GaryDouglas" wrote in message ... Under 'My Contacts' in Contacts, I have two contacts folders: 'Contacts' and 'Contacts in Personal Folders'. The first appears to be empty, whereas the second has all my contacts/addresses. When I use the 'To' button in a new email, a message box is displayed saying that 'The address list could not be displayed...'. Upon clicking OK, I can select the 'Contacts in Personal Folders' which has my data. Selecting 'Contacts' or 'Outlook Address Book' does not display anything. I rescently moved my PST file to a new computer and apparently, in the process, created this problem. When right clicking the first 'Contact', removing is disabled. How do I correct this so that my 'To' button brings up my contacts directly? |
#3
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Duplicate Contact Folders
Apparenly, I've duplicated my 'Personal Folders' and 'Contacts'. How do I go
about removing the extra 'Personal Folders' in Mail? I right moused on each one and there is no 'Remove' or 'Delete'. "Russ Valentine [MVP-Outlook]" wrote: How did you migrate your data? Must have done something wrong. Assuming you do not wish to have 2 data files, set the one you want to use as the default in your profile, restart Outlook, then close the empty one. At that point you should be able to display your Contacts Folder in the address book view: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "GaryDouglas" wrote in message ... Under 'My Contacts' in Contacts, I have two contacts folders: 'Contacts' and 'Contacts in Personal Folders'. The first appears to be empty, whereas the second has all my contacts/addresses. When I use the 'To' button in a new email, a message box is displayed saying that 'The address list could not be displayed...'. Upon clicking OK, I can select the 'Contacts in Personal Folders' which has my data. Selecting 'Contacts' or 'Outlook Address Book' does not display anything. I rescently moved my PST file to a new computer and apparently, in the process, created this problem. When right clicking the first 'Contact', removing is disabled. How do I correct this so that my 'To' button brings up my contacts directly? |
#4
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Duplicate Contact Folders
"GaryDouglas" wrote in message
... Apparenly, I've duplicated my 'Personal Folders' and 'Contacts'. How do I go about removing the extra 'Personal Folders' in Mail? I right moused on each one and there is no 'Remove' or 'Delete'. Click FileData File Management and remove the extra PST. -- Brian Tillman [MVP-Outlook] |
#5
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Duplicate Contact Folders
There is only one there, and yet I see two 'Personal Folders' under 'All Mail
Folders'. I'm tempted to export everything I have in Outlook and start over. Any better ideas? "Brian Tillman [MVP - Outlook]" wrote: "GaryDouglas" wrote in message ... Apparenly, I've duplicated my 'Personal Folders' and 'Contacts'. How do I go about removing the extra 'Personal Folders' in Mail? I right moused on each one and there is no 'Remove' or 'Delete'. Click FileData File Management and remove the extra PST. -- Brian Tillman [MVP-Outlook] |
#6
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Duplicate Contact Folders
"GaryDouglas" wrote in message ... There is only one there, and yet I see two 'Personal Folders' under 'All Folders'. Did you import a pst file into your current version of Outlook? I'm tempted to export everything I have in Outlook and start over. Any better ideas? Yes - create a new Mail profile, attach the current pst file to it. And BTW, do NOT use the import/export function to transfer data from one Outlook to another. |
#7
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Duplicate Contact Folders
I originally set up Outlook on my new Vista machine while logged in as Admin.
I set up a new non-admin user and moved the .pst file to that new user. Am I currently pointed to an .ost and .pst file? Should I have dropped my .pst file when I started using Outlook '03? "Gordon" wrote: "GaryDouglas" wrote in message ... There is only one there, and yet I see two 'Personal Folders' under 'All Folders'. Did you import a pst file into your current version of Outlook? I'm tempted to export everything I have in Outlook and start over. Any better ideas? Yes - create a new Mail profile, attach the current pst file to it. And BTW, do NOT use the import/export function to transfer data from one Outlook to another. |
#8
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Duplicate Contact Folders
I corrected my initial 'To' button issue by using Tools?OptionsMail
SetupE_mail Accounts, selecting Directory, View or change existing directories or address books, and removing the address book. Did you import a pst file into your current version of Outlook? No, I have not imported. Simply moved from one directory (admin user) to another (non-admin user) directory. So my remaining problem is, in Outlook/Mail, I have two 'Personal Folders' under 'All Mail Folders' which have the same data in them. I do not see a way to remove or disconnect from the duplicate one. "GaryDouglas" wrote: I originally set up Outlook on my new Vista machine while logged in as Admin. I set up a new non-admin user and moved the .pst file to that new user. Am I currently pointed to an .ost and .pst file? Should I have dropped my .pst file when I started using Outlook '03? "Gordon" wrote: "GaryDouglas" wrote in message ... There is only one there, and yet I see two 'Personal Folders' under 'All Folders'. Did you import a pst file into your current version of Outlook? I'm tempted to export everything I have in Outlook and start over. Any better ideas? Yes - create a new Mail profile, attach the current pst file to it. And BTW, do NOT use the import/export function to transfer data from one Outlook to another. |
#9
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Duplicate Contact Folders
Why not follow the directions I posted instead of asking for different ones?
-- Russ Valentine [MVP-Outlook] "GaryDouglas" wrote in message ... Apparenly, I've duplicated my 'Personal Folders' and 'Contacts'. How do I go about removing the extra 'Personal Folders' in Mail? I right moused on each one and there is no 'Remove' or 'Delete'. "Russ Valentine [MVP-Outlook]" wrote: How did you migrate your data? Must have done something wrong. Assuming you do not wish to have 2 data files, set the one you want to use as the default in your profile, restart Outlook, then close the empty one. At that point you should be able to display your Contacts Folder in the address book view: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "GaryDouglas" wrote in message ... Under 'My Contacts' in Contacts, I have two contacts folders: 'Contacts' and 'Contacts in Personal Folders'. The first appears to be empty, whereas the second has all my contacts/addresses. When I use the 'To' button in a new email, a message box is displayed saying that 'The address list could not be displayed...'. Upon clicking OK, I can select the 'Contacts in Personal Folders' which has my data. Selecting 'Contacts' or 'Outlook Address Book' does not display anything. I rescently moved my PST file to a new computer and apparently, in the process, created this problem. When right clicking the first 'Contact', removing is disabled. How do I correct this so that my 'To' button brings up my contacts directly? |
#10
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Duplicate Contact Folders
Follow the directions I posted.
-- Russ Valentine [MVP-Outlook] "GaryDouglas" wrote in message ... I corrected my initial 'To' button issue by using Tools?OptionsMail SetupE_mail Accounts, selecting Directory, View or change existing directories or address books, and removing the address book. Did you import a pst file into your current version of Outlook? No, I have not imported. Simply moved from one directory (admin user) to another (non-admin user) directory. So my remaining problem is, in Outlook/Mail, I have two 'Personal Folders' under 'All Mail Folders' which have the same data in them. I do not see a way to remove or disconnect from the duplicate one. "GaryDouglas" wrote: I originally set up Outlook on my new Vista machine while logged in as Admin. I set up a new non-admin user and moved the .pst file to that new user. Am I currently pointed to an .ost and .pst file? Should I have dropped my .pst file when I started using Outlook '03? "Gordon" wrote: "GaryDouglas" wrote in message ... There is only one there, and yet I see two 'Personal Folders' under 'All Folders'. Did you import a pst file into your current version of Outlook? I'm tempted to export everything I have in Outlook and start over. Any better ideas? Yes - create a new Mail profile, attach the current pst file to it. And BTW, do NOT use the import/export function to transfer data from one Outlook to another. |
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