Hi,

I just upgraded from Office 2000 to 2007. Everything seemed to work fine on
upgrading outlook until I tried to view my contacts as the outlook address
book. I found instructions on changing settings within outlook to make this
happen but nothing has worked so far.

Any help would be great!

What have you tried so far? Have you checked the Outlook Address book tab on
the property page of the folder?

"Cheryl" wrote in message
...
Hi,

I just upgraded from Office 2000 to 2007. Everything seemed to work fine
on
upgrading outlook until I tried to view my contacts as the outlook address
book. I found instructions on changing settings within outlook to make
this
happen but nothing has worked so far.

You provided no information that would permit us to help. If you need help
you must post which instructions you followed and what happened when you
tried.
All the instructions I know work just fine, including these:
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]
"Cheryl" wrote in message
...
Hi,

I just upgraded from Office 2000 to 2007. Everything seemed to work fine
on
upgrading outlook until I tried to view my contacts as the outlook address
book. I found instructions on changing settings within outlook to make
this
happen but nothing has worked so far.

Any help would be great!

I've tried this:

1. ToolsAccount SettingsAddress BooksThis is set as "Outlook Address
Book".

2. On the Contacts folderPropertiesOutlook Address BookName of the
address book is "Contacts" and the "Show this folder as an e-mail address
book is checked and grayed out.


"Vince Averello" wrote:

What have you tried so far? Have you checked the Outlook Address book tab on
the property page of the folder?

Still need to know how you migrated your data to Outlook 2007. Have you made
sure you're displaying the correct Contacts Folder and not a new, empty one
the new profile might have created?
--
Russ Valentine
[MVP-Outlook]
"Cheryl" wrote in message
...
I've tried this:

1. ToolsAccount SettingsAddress BooksThis is set as "Outlook Address
Book".

2. On the Contacts folderPropertiesOutlook Address BookName of the
address book is "Contacts" and the "Show this folder as an e-mail address
book is checked and grayed out.


"Vince Averello" wrote:

What have you tried so far? Have you checked the Outlook Address book tab
on
the property page of the folder?

That link came up with a page not found error message.

"Russ Valentine [MVP-Outlook]" wrote:

You provided no information that would permit us to help. If you need help
you must post which instructions you followed and what happened when you
tried.
All the instructions I know work just fine, including these:
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]

The link worked now. That is the page of instructions that I completed
before posting this on the forum.

"Cheryl" wrote:

That link came up with a page not found error message.

I'm not sure how to answer your question. I installed 2007 from the cd and I
believe that it asked if I wanted to upgrade the 2003 version that I already
had. When it was finished upgrading I opened outlook and my pst file was
showing with all the emails that I had before I upgraded.

"Russ Valentine [MVP-Outlook]" wrote:

Still need to know how you migrated your data to Outlook 2007. Have you made
sure you're displaying the correct Contacts Folder and not a new, empty one
the new profile might have created?
--
Russ Valentine
[MVP-Outlook]

If I look at the contacts in outlook it shows all of my contacts. If I open
a new email message and click on To it shows no contacts. It is looking at
the Outlook Address Book. If I use the drop down box to change to Contacts
it still sees no addresses.

It appears that I made a mistake in my initial post. I upgraded from Office
XP Pro 2003 to Office Standard 2007. Not 2000 to 2007.

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


"Cheryl" wrote in message
...
Hi,

I just upgraded from Office 2000 to 2007. Everything seemed to work fine
on
upgrading outlook until I tried to view my contacts as the outlook address
book. I found instructions on changing settings within outlook to make
this
happen but nothing has worked so far.

Any help would be great!