Outlook 2007 blocks phone line
 

OS: Vista Ultimate x64
Office 2007

I did the following:
1. Outlook Contacts: I open a Contact
2. Click Call
3. Click the desired phone number
4. In the New Call: click Start Call
5. Click Talk
6. After the conversation, in New Call: click End Call
7. Outlook goes in No responding mode
8. In Task Manager | Processes: End process tree Outlook – Outlook closes down
9. I check the phone line: it is blocked, no tone.
10. The same after ten minutes.
11. I shut down the computer.
12. After a few minutes the monitor becomes black but the computer is still
working
13. I check the phone line: it is blocked, no tone.
14. After five minutes I push the computer’s start button
15. The phone is back to normal
Now this is happening each time I use the computer to make a phone call.
I reinstalled outlook at no avail.
Office Diagnostics brings nothing.

Is there a solution to this problem?
Thanks,
Dan

Outlook 2007 blocks phone line
 

does it happen if you dial from windows? do you have the newest drivers for
your modem?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Dan" wrote in message
...
OS: Vista Ultimate x64
Office 2007

I did the following:
1. Outlook Contacts: I open a Contact
2. Click Call
3. Click the desired phone number
4. In the New Call: click Start Call
5. Click Talk
6. After the conversation, in New Call: click End Call
7. Outlook goes in No responding mode
8. In Task Manager | Processes: End process tree Outlook – Outlook closes
down
9. I check the phone line: it is blocked, no tone.
10. The same after ten minutes.
11. I shut down the computer.
12. After a few minutes the monitor becomes black but the computer is
still
working
13. I check the phone line: it is blocked, no tone.
14. After five minutes I push the computer’s start button
15. The phone is back to normal
Now this is happening each time I use the computer to make a phone call.
I reinstalled outlook at no avail.
Office Diagnostics brings nothing.

Is there a solution to this problem?
Thanks,
Dan

Outlook 2007 blocks phone line
 

Thanks Diane.
Update Driver Zoom V92Usb Faxmodem: "The best driver software for your
device is already installed"

"Diane Poremsky [MVP]" wrote:

does it happen if you dial from windows? do you have the newest drivers for
your modem?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Dan" wrote in message
...
OS: Vista Ultimate x64
Office 2007

I did the following:
1. Outlook Contacts: I open a Contact
2. Click Call
3. Click the desired phone number
4. In the New Call: click Start Call
5. Click Talk
6. After the conversation, in New Call: click End Call
7. Outlook goes in No responding mode
8. In Task Manager | Processes: End process tree Outlook – Outlook closes
down
9. I check the phone line: it is blocked, no tone.
10. The same after ten minutes.
11. I shut down the computer.
12. After a few minutes the monitor becomes black but the computer is
still
working
13. I check the phone line: it is blocked, no tone.
14. After five minutes I push the computer’s start button
15. The phone is back to normal
Now this is happening each time I use the computer to make a phone call.
I reinstalled outlook at no avail.
Office Diagnostics brings nothing.

Is there a solution to this problem?
Thanks,
Dan