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Cannot remove defunct Contacts sources
Outlook 2003, WinXP, POP/SMTP.
Had to remove a number of archive pst's which had grown so large they had become unstable. Send/receive now works again, but the removal of these folders from the taskbar has broken Contacts. Although the Contacts item in the default pst is visible in the taskbar and fully functional, any attempt to add a contact to a new message results in the message that the Contacts folder cannot be accessed. I think this is because Outlook had registered the Contacts folders in all of the archive pst's as addressbook-sources, as well as that in the main pst. (Which by rights it should not have done anyway, pulling addresses from an archive will result in out-of-date information being used, which is crazy.) I've followed the instructions for removing Contacts folders he http://office.microsoft.com/en-us/ou...309891033.aspx Without any success. The addressbok dropdown still lists five identically-named items called 'Contacts' -four of which do not exist. Any other ideas how to get rid of these bad Contacts entries? Or, any idea where these settings are actually stored? Are they in the registry, a file, or where? |
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#2
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Cannot remove defunct Contacts sources
"Anteaus" wrote in message
... Outlook 2003, WinXP, POP/SMTP. Had to remove a number of archive pst's which had grown so large they had become unstable. Send/receive now works again, but the removal of these folders from the taskbar has broken Contacts. How did you "remove" them? Although the Contacts item in the default pst is visible in the taskbar and fully functional, any attempt to add a contact to a new message results in the message that the Contacts folder cannot be accessed. I think this is because Outlook had registered the Contacts folders in all of the archive pst's as addressbook-sources, as well as that in the main pst. (Which by rights it should not have done anyway, pulling addresses from an archive will result in out-of-date information being used, which is crazy.) I've followed the instructions for removing Contacts folders he http://office.microsoft.com/en-us/ou...309891033.aspx Without any success. The section entitled "I removed a Contacts folder so that it won't be displayed in the Address Book. However, it is still displayed in the Address Book, and I get an error message" should work. What do you see when you click ToolsE-mail AccountsView or change existing directories or address booksNext, select Outlook Address Book and click Change? -- Brian Tillman [MVP-Outlook] |
#3
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Cannot remove defunct Contacts sources
Thx, will try this Monday. "Brian Tillman [MVP - Outlook]" wrote: "Anteaus" wrote in message ... Outlook 2003, WinXP, POP/SMTP. Had to remove a number of archive pst's which had grown so large they had become unstable. Send/receive now works again, but the removal of these folders from the taskbar has broken Contacts. How did you "remove" them? Although the Contacts item in the default pst is visible in the taskbar and fully functional, any attempt to add a contact to a new message results in the message that the Contacts folder cannot be accessed. I think this is because Outlook had registered the Contacts folders in all of the archive pst's as addressbook-sources, as well as that in the main pst. (Which by rights it should not have done anyway, pulling addresses from an archive will result in out-of-date information being used, which is crazy.) I've followed the instructions for removing Contacts folders he http://office.microsoft.com/en-us/ou...309891033.aspx Without any success. The section entitled "I removed a Contacts folder so that it won't be displayed in the Address Book. However, it is still displayed in the Address Book, and I get an error message" should work. What do you see when you click ToolsE-mail AccountsView or change existing directories or address booksNext, select Outlook Address Book and click Change? -- Brian Tillman [MVP-Outlook] |
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