Cannot see Contacts-MSHelp resolutions didn't help
 

I just migrated from a Windows XP PC to a Vista PC. Both have Office
Professional installed. When I imported my .pst file from the old computer,
all my emails and contacts were loaded appropriatedly into their folders.
However, I cannot bring up my contacts/address book on the new PC when I
start an email. I have gone through all the steps suggested in the Help
menu, but there is no "Address Book" to select...the Address Book or Contacts
box was empty...no choices to select from. What other steps might work?
--
Julie

Cannot see Contacts-MSHelp resolutions didn't help
 

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

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"Julie" wrote in message
...
I just migrated from a Windows XP PC to a Vista PC. Both have Office
Professional installed. When I imported my .pst file from the old
computer,
all my emails and contacts were loaded appropriatedly into their folders.
However, I cannot bring up my contacts/address book on the new PC when I
start an email. I have gone through all the steps suggested in the Help
menu, but there is no "Address Book" to select...the Address Book or
Contacts
box was empty...no choices to select from. What other steps might work?
--
Julie

Cannot see Contacts-MSHelp resolutions didn't help
 

Precisely how you "migrated" is in play here. I know of no method that would
ever include importing Outlook data. The other steps you followed would help
us understand what else you did wrong. So would your Outlook version.
Correct steps to do this are posted here daily.
--
Russ Valentine
[MVP-Outlook]
"Julie" wrote in message
...
I just migrated from a Windows XP PC to a Vista PC. Both have Office
Professional installed. When I imported my .pst file from the old
computer,
all my emails and contacts were loaded appropriatedly into their folders.
However, I cannot bring up my contacts/address book on the new PC when I
start an email. I have gone through all the steps suggested in the Help
menu, but there is no "Address Book" to select...the Address Book or
Contacts
box was empty...no choices to select from. What other steps might work?
--
Julie