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Loss of data in my address book
Hi MMk,
I just had a similar "event". When i opened outlook I watched all my addresses Disappear. I figured virus, even though Norton says my computer is OK. I have the same version of outlook. I deleted all of microsoft office suites and then reloaded. I tried to repopulate outlook from my palm pilot only to have all my data in there disappear too!!!!! "mmk" wrote: I have a similar problem. My version of Outlook Contacts is Microsoft Office Outlook 2003 (11.6359.6408) SP1. Anyway, I have my addresses, etc., in the Contacts folder. I can find some of my contacts and not others. Though we've asked it to sort alphabetically by last name, sometimes it does and sometimes it doesn't. I was looking at one contact this morning that was "filed" correctly. I changed the e-mail address and told it to Save and Close. It did. Then, just for the heck of it, I looked under the first initial of the last name--the place where the Contact had always been stored and found. It was no longer there! I haven't been able to find it yet, but I'm sure that "Save and Close" does not mean "Save and Destroy." So what did Outlook do with it? My husband is as confused as I am about how Outlook saves some things correctly but not others. YIKES! Hopefully, it did not erase what I told it to Save--it has to be there somewhere; I just don't know where quite yet. Any help would be appreciated. Thank you. "callen97538" wrote: I have had two occassions when my Address Book "went back to the past". That is, new email addresses disappeared and were replaced with older addresses for that contact. Does anyone know what is happening and how to correct it? |
Loss of data in my address book
Um. I think it was the palm that did it. It's fairly common - if the sync
settings aren't right, the device will delete things -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Halmahera" wrote in message ... Hi MMk, I just had a similar "event". When i opened outlook I watched all my addresses Disappear. I figured virus, even though Norton says my computer is OK. I have the same version of outlook. I deleted all of microsoft office suites and then reloaded. I tried to repopulate outlook from my palm pilot only to have all my data in there disappear too!!!!! "mmk" wrote: I have a similar problem. My version of Outlook Contacts is Microsoft Office Outlook 2003 (11.6359.6408) SP1. Anyway, I have my addresses, etc., in the Contacts folder. I can find some of my contacts and not others. Though we've asked it to sort alphabetically by last name, sometimes it does and sometimes it doesn't. I was looking at one contact this morning that was "filed" correctly. I changed the e-mail address and told it to Save and Close. It did. Then, just for the heck of it, I looked under the first initial of the last name--the place where the Contact had always been stored and found. It was no longer there! I haven't been able to find it yet, but I'm sure that "Save and Close" does not mean "Save and Destroy." So what did Outlook do with it? My husband is as confused as I am about how Outlook saves some things correctly but not others. YIKES! Hopefully, it did not erase what I told it to Save--it has to be there somewhere; I just don't know where quite yet. Any help would be appreciated. Thank you. "callen97538" wrote: I have had two occassions when my Address Book "went back to the past". That is, new email addresses disappeared and were replaced with older addresses for that contact. Does anyone know what is happening and how to correct it? |
Loss of data in my address book
HI Dianne,
I don't follow? Data was already gone from Outlook files before the sync. I had a back up of all data in Palm pilot and tried to upload it into new virgin outlook that I just reloaded when the palm crashed? Tom "Diane Poremsky [MVP]" wrote: Um. I think it was the palm that did it. It's fairly common - if the sync settings aren't right, the device will delete things -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Halmahera" wrote in message ... Hi MMk, I just had a similar "event". When i opened outlook I watched all my addresses Disappear. I figured virus, even though Norton says my computer is OK. I have the same version of outlook. I deleted all of microsoft office suites and then reloaded. I tried to repopulate outlook from my palm pilot only to have all my data in there disappear too!!!!! "mmk" wrote: I have a similar problem. My version of Outlook Contacts is Microsoft Office Outlook 2003 (11.6359.6408) SP1. Anyway, I have my addresses, etc., in the Contacts folder. I can find some of my contacts and not others. Though we've asked it to sort alphabetically by last name, sometimes it does and sometimes it doesn't. I was looking at one contact this morning that was "filed" correctly. I changed the e-mail address and told it to Save and Close. It did. Then, just for the heck of it, I looked under the first initial of the last name--the place where the Contact had always been stored and found. It was no longer there! I haven't been able to find it yet, but I'm sure that "Save and Close" does not mean "Save and Destroy." So what did Outlook do with it? My husband is as confused as I am about how Outlook saves some things correctly but not others. YIKES! Hopefully, it did not erase what I told it to Save--it has to be there somewhere; I just don't know where quite yet. Any help would be appreciated. Thank you. "callen97538" wrote: I have had two occassions when my Address Book "went back to the past". That is, new email addresses disappeared and were replaced with older addresses for that contact. Does anyone know what is happening and how to correct it? |
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