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| Tags: contact, forwarded, save |
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#1
March 9th 06, 08:28 PM
posted to microsoft.public.outlook.contacts
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Can't save forwarded contact
Hello all,
We have a user running Outlook 2000 (on Win XP SP2) who is having problems saving forwarded contacts. The contact shows up within the email with a .msg extension (although it has a 'contact' icon). It's not a .vcf extension. Anyway, when she opens the contact and saves it, there are no errors or messages given, but it does not appear in her list of contacts anywhere. On the other hand, if she creates a contact and tries to save it, there are no problems, the contact saves correctly and is listed. But she experiences the same problem while using Outlook 2000 through our Citrix server, so is there something wrong possibly with her Exchange account ? I would guess that the problem is not with Outlook on her computer. Any ideas ? Thanks in advance - 
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#2
April 5th 06, 04:15 PM
posted to microsoft.public.outlook.contacts
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Can't save forwarded contact
She needs to use File | Copy to Folder, not Save. Or drag it from the message into her Contacts folder.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx wrote in message ups.com... Hello all, We have a user running Outlook 2000 (on Win XP SP2) who is having problems saving forwarded contacts. The contact shows up within the email with a .msg extension (although it has a 'contact' icon). It's not a .vcf extension. Anyway, when she opens the contact and saves it, there are no errors or messages given, but it does not appear in her list of contacts anywhere. On the other hand, if she creates a contact and tries to save it, there are no problems, the contact saves correctly and is listed. But she experiences the same problem while using Outlook 2000 through our Citrix server, so is there something wrong possibly with her Exchange account ? I would guess that the problem is not with Outlook on her computer. Any ideas ? Thanks in advance -
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