Outlook 2007 –

Searching for an e-mail address is difficult because when I select
"to","cc", or "bcc" the popup menu labeled "Select Names" only has 3 fields
displayed: "Name", "Display Name", and "E-mail address".

Additionally, when the "Search Address books" is selected, the same 3 fields
are displayed.

However, in the MS help menu for the Outlook 2007 Address book has a topic
called "FIND NAMES IN THE ADDRESS BOOK ".

The screen shot of the search window show that I'm supposed to be able to
view other fields such as Title, Business Phone, Location, Company, etc.

NOTE: as indicated above, I have only 3 fields listed

Additionally a screen shot indicates OTHER lists should be available such as
"Global Address List", an All Addresses List (All Contacts, All Groups, etc).

Note: the drop down field does not show that I have any of the above lists.

Things you should know before answering:

1. My “Outlook Address Book� is listed under the menu Tools, Account
Settings, Address book tab appears on the drop down list.

However, when selected, there aren’t any names. However, when I select the
name “Contacts�, I can view the names listed under my “Contacts�.

2. Referring to MS Help and Support Article ID 287563 named "Contact
information does not appear in the address book in Outlook" LINK:
http://support.microsoft.com/default...Product=ol2002
.

Under “Step 2: Mark your contact folder for use with your address book�, the
following is stated: "On the File menu, point to Folder, and then click
Properties for your folder name (mine is called “Personal Folders�) On the
Outlook Address Book tab, click to select the Show this folder as an e-mail
address book check box, type a descriptive name, and then click OK."

NOTE: I do not have a tab or a folder named "Outlook Address Book" on the
folder tree.

3. The MS Help topic "FIND NAMES IN THE ADDRESS BOOK" indicates there should
be more than one address list, such as a "Global Address List", an All
Addresses List (All Contacts, All Groups, etc).

NOTE: I do NOT have more than one address list.

Thanks for your help,

--
TubbyLady

2.

you have missed a key step:

Show the Folder List in your navigation pane (the left side chuck of
Outlook).
Right click your Contacts Folder
Click Properties
Click the Outlook Address Book TAB.
Check the box to show this folder as an e-mail address book.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant www.pragmatix.com.au
My suggested settings for Outlook 2003 are FREE on my website.

..
"TubbyLady" wrote in message
...
Outlook 2007 -

Searching for an e-mail address is difficult because when I select
"to","cc", or "bcc" the popup menu labeled "Select Names" only has 3
fields
displayed: "Name", "Display Name", and "E-mail address".

Additionally, when the "Search Address books" is selected, the same 3
fields
are displayed.

However, in the MS help menu for the Outlook 2007 Address book has a topic
called "FIND NAMES IN THE ADDRESS BOOK ".

The screen shot of the search window show that I'm supposed to be able to
view other fields such as Title, Business Phone, Location, Company, etc.

NOTE: as indicated above, I have only 3 fields listed

Additionally a screen shot indicates OTHER lists should be available such
as
"Global Address List", an All Addresses List (All Contacts, All Groups,
etc).

Note: the drop down field does not show that I have any of the above
lists.

Things you should know before answering:

1. My "Outlook Address Book" is listed under the menu Tools, Account
Settings, Address book tab appears on the drop down list.

However, when selected, there aren't any names. However, when I select
the
name "Contacts", I can view the names listed under my "Contacts".

2. Referring to MS Help and Support Article ID 287563 named "Contact
information does not appear in the address book in Outlook" LINK:
http://support.microsoft.com/default...Product=ol2002
.

Under "Step 2: Mark your contact folder for use with your address book",
the
following is stated: "On the File menu, point to Folder, and then click
Properties for your folder name (mine is called "Personal Folders") On the
Outlook Address Book tab, click to select the Show this folder as an
e-mail
address book check box, type a descriptive name, and then click OK."

NOTE: I do not have a tab or a folder named "Outlook Address Book" on the
folder tree.

3. The MS Help topic "FIND NAMES IN THE ADDRESS BOOK" indicates there
should
be more than one address list, such as a "Global Address List", an All
Addresses List (All Contacts, All Groups, etc).

NOTE: I do NOT have more than one address list.

Thanks for your help,

--
TubbyLady

The Outlook Address Book has never had those fields, nor can it be
configured to show them. You would never be searching for those fields in
the address book view anyway.
Searches on those fields are done in the Contacts folder.
--
Russ Valentine
[MVP-Outlook]
"TubbyLady" wrote in message
...
Outlook 2007 –

Searching for an e-mail address is difficult because when I select
"to","cc", or "bcc" the popup menu labeled "Select Names" only has 3
fields
displayed: "Name", "Display Name", and "E-mail address".

Additionally, when the "Search Address books" is selected, the same 3
fields
are displayed.

However, in the MS help menu for the Outlook 2007 Address book has a topic
called "FIND NAMES IN THE ADDRESS BOOK ".

The screen shot of the search window show that I'm supposed to be able to
view other fields such as Title, Business Phone, Location, Company, etc.

NOTE: as indicated above, I have only 3 fields listed

Additionally a screen shot indicates OTHER lists should be available such
as
"Global Address List", an All Addresses List (All Contacts, All Groups,
etc).

Note: the drop down field does not show that I have any of the above
lists.

Things you should know before answering:

1. My “Outlook Address Book� is listed under the menu Tools, Account
Settings, Address book tab appears on the drop down list.

However, when selected, there aren’t any names. However, when I select
the
name “Contacts�, I can view the names listed under my “Contacts�.

2. Referring to MS Help and Support Article ID 287563 named "Contact
information does not appear in the address book in Outlook" LINK:
http://support.microsoft.com/default...Product=ol2002
.

Under “Step 2: Mark your contact folder for use with your address book�,
the
following is stated: "On the File menu, point to Folder, and then click
Properties for your folder name (mine is called “Personal Folders�) On the
Outlook Address Book tab, click to select the Show this folder as an
e-mail
address book check box, type a descriptive name, and then click OK."

NOTE: I do not have a tab or a folder named "Outlook Address Book" on the
folder tree.

3. The MS Help topic "FIND NAMES IN THE ADDRESS BOOK" indicates there
should
be more than one address list, such as a "Global Address List", an All
Addresses List (All Contacts, All Groups, etc).

NOTE: I do NOT have more than one address list.

Thanks for your help,

--
TubbyLady

Judy –
My problem is very similar to TubbyLady’s and I tried to follow your
instructions. However after I have right clicked the Contacts Folder and
Properties the window called Contacts Properties the option “show this folder
and an e-mail Address Book� is grayed out and cannot be selected.
I suspect that therein lies the resolution of my problem. I need to learn
how to make the show this folder …. Option active. Any suggestions?
Flyerhere


"Judy Gleeson (MVP Outlook)" wrote:

2.

you have missed a key step:

Show the Folder List in your navigation pane (the left side chuck of
Outlook).
Right click your Contacts Folder
Click Properties
Click the Outlook Address Book TAB.
Check the box to show this folder as an e-mail address book.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant www.pragmatix.com.au
My suggested settings for Outlook 2003 are FREE on my website.

..
"TubbyLady" wrote in message
...
Outlook 2007 -

Searching for an e-mail address is difficult because when I select
"to","cc", or "bcc" the popup menu labeled "Select Names" only has 3
fields
displayed: "Name", "Display Name", and "E-mail address".

Additionally, when the "Search Address books" is selected, the same 3
fields
are displayed.

However, in the MS help menu for the Outlook 2007 Address book has a topic
called "FIND NAMES IN THE ADDRESS BOOK ".

The screen shot of the search window show that I'm supposed to be able to
view other fields such as Title, Business Phone, Location, Company, etc.

NOTE: as indicated above, I have only 3 fields listed

Additionally a screen shot indicates OTHER lists should be available such
as
"Global Address List", an All Addresses List (All Contacts, All Groups,
etc).

Note: the drop down field does not show that I have any of the above
lists.

Things you should know before answering:

1. My "Outlook Address Book" is listed under the menu Tools, Account
Settings, Address book tab appears on the drop down list.

However, when selected, there aren't any names. However, when I select
the
name "Contacts", I can view the names listed under my "Contacts".

2. Referring to MS Help and Support Article ID 287563 named "Contact
information does not appear in the address book in Outlook" LINK:
http://support.microsoft.com/default...Product=ol2002
.

Under "Step 2: Mark your contact folder for use with your address book",
the
following is stated: "On the File menu, point to Folder, and then click
Properties for your folder name (mine is called "Personal Folders") On the
Outlook Address Book tab, click to select the Show this folder as an
e-mail
address book check box, type a descriptive name, and then click OK."

NOTE: I do not have a tab or a folder named "Outlook Address Book" on the
folder tree.

3. The MS Help topic "FIND NAMES IN THE ADDRESS BOOK" indicates there
should
be more than one address list, such as a "Global Address List", an All
Addresses List (All Contacts, All Groups, etc).

NOTE: I do NOT have more than one address list.

Thanks for your help,

--
TubbyLady

Instructions are well documented and posted here frequently.
http://support.microsoft.com/default...Product=ol2002

--
Russ Valentine
[MVP-Outlook]
"flyerhere" wrote in message
...
Judy –
My problem is very similar to TubbyLady’s and I tried to follow your
instructions. However after I have right clicked the Contacts Folder and
Properties the window called Contacts Properties the option “show this
folder
and an e-mail Address Book� is grayed out and cannot be selected.
I suspect that therein lies the resolution of my problem. I need to learn
how to make the show this folder …. Option active. Any suggestions?
Flyerhere


"Judy Gleeson (MVP Outlook)" wrote:

2.

you have missed a key step:

Show the Folder List in your navigation pane (the left side chuck of
Outlook).
Right click your Contacts Folder
Click Properties
Click the Outlook Address Book TAB.
Check the box to show this folder as an e-mail address book.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant www.pragmatix.com.au
My suggested settings for Outlook 2003 are FREE on my website.

..
"TubbyLady" wrote in message
...
Outlook 2007 -

Searching for an e-mail address is difficult because when I select
"to","cc", or "bcc" the popup menu labeled "Select Names" only has 3
fields
displayed: "Name", "Display Name", and "E-mail address".

Additionally, when the "Search Address books" is selected, the same 3
fields
are displayed.

However, in the MS help menu for the Outlook 2007 Address book has a
topic
called "FIND NAMES IN THE ADDRESS BOOK ".

The screen shot of the search window show that I'm supposed to be able
to
view other fields such as Title, Business Phone, Location, Company,
etc.

NOTE: as indicated above, I have only 3 fields listed

Additionally a screen shot indicates OTHER lists should be available
such
as
"Global Address List", an All Addresses List (All Contacts, All Groups,
etc).

Note: the drop down field does not show that I have any of the above
lists.

Things you should know before answering:

1. My "Outlook Address Book" is listed under the menu Tools, Account
Settings, Address book tab appears on the drop down list.

However, when selected, there aren't any names. However, when I select
the
name "Contacts", I can view the names listed under my "Contacts".

2. Referring to MS Help and Support Article ID 287563 named "Contact
information does not appear in the address book in Outlook" LINK:
http://support.microsoft.com/default...Product=ol2002
.

Under "Step 2: Mark your contact folder for use with your address
book",
the
following is stated: "On the File menu, point to Folder, and then click
Properties for your folder name (mine is called "Personal Folders") On
the
Outlook Address Book tab, click to select the Show this folder as an
e-mail
address book check box, type a descriptive name, and then click OK."

NOTE: I do not have a tab or a folder named "Outlook Address Book" on
the
folder tree.

3. The MS Help topic "FIND NAMES IN THE ADDRESS BOOK" indicates there
should
be more than one address list, such as a "Global Address List", an All
Addresses List (All Contacts, All Groups, etc).

NOTE: I do NOT have more than one address list.

Thanks for your help,

--
TubbyLady

Russ thanks for your very swift reply to my post. But the instructions to
which you refer to not resolve the problem. I am running Office 2007.

Step 2 of those instructions is where the problem occurs. When I attempt to
follow this instruction “On the Outlook Address Book tab, click to select the
Show this folder as an e-mail address book check box, type a descriptive
name, and then click OK.� That option is grayed out and not selectable.

I have read through the recent post here as well as searched the Microsoft
knowledge base but have not found a workable solution yet so I appreciate
your suggestions.
Flyerhere



"Russ Valentine [MVP-Outlook]" wrote:

Instructions are well documented and posted here frequently.
http://support.microsoft.com/default...Product=ol2002

--
Russ Valentine
[MVP-Outlook]
"flyerhere" wrote in message
...
Judy –
My problem is very similar to TubbyLady’s and I tried to follow your
instructions. However after I have right clicked the Contacts Folder and
Properties the window called Contacts Properties the option “show this
folder
and an e-mail Address Book� is grayed out and cannot be selected.
I suspect that therein lies the resolution of my problem. I need to learn
how to make the show this folder …. Option active. Any suggestions?
Flyerhere


"Judy Gleeson (MVP Outlook)" wrote:

2.

you have missed a key step:

Show the Folder List in your navigation pane (the left side chuck of
Outlook).
Right click your Contacts Folder
Click Properties
Click the Outlook Address Book TAB.
Check the box to show this folder as an e-mail address book.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant www.pragmatix.com.au
My suggested settings for Outlook 2003 are FREE on my website.

..
"TubbyLady" wrote in message
...
Outlook 2007 -

Searching for an e-mail address is difficult because when I select
"to","cc", or "bcc" the popup menu labeled "Select Names" only has 3
fields
displayed: "Name", "Display Name", and "E-mail address".

Additionally, when the "Search Address books" is selected, the same 3
fields
are displayed.

However, in the MS help menu for the Outlook 2007 Address book has a
topic
called "FIND NAMES IN THE ADDRESS BOOK ".

The screen shot of the search window show that I'm supposed to be able
to
view other fields such as Title, Business Phone, Location, Company,
etc.

NOTE: as indicated above, I have only 3 fields listed

Additionally a screen shot indicates OTHER lists should be available
such
as
"Global Address List", an All Addresses List (All Contacts, All Groups,
etc).

Note: the drop down field does not show that I have any of the above
lists.

Things you should know before answering:

1. My "Outlook Address Book" is listed under the menu Tools, Account
Settings, Address book tab appears on the drop down list.

However, when selected, there aren't any names. However, when I select
the
name "Contacts", I can view the names listed under my "Contacts".

2. Referring to MS Help and Support Article ID 287563 named "Contact
information does not appear in the address book in Outlook" LINK:
http://support.microsoft.com/default...Product=ol2002
.

Under "Step 2: Mark your contact folder for use with your address
book",
the
following is stated: "On the File menu, point to Folder, and then click
Properties for your folder name (mine is called "Personal Folders") On
the
Outlook Address Book tab, click to select the Show this folder as an
e-mail
address book check box, type a descriptive name, and then click OK."

NOTE: I do not have a tab or a folder named "Outlook Address Book" on
the
folder tree.

3. The MS Help topic "FIND NAMES IN THE ADDRESS BOOK" indicates there
should
be more than one address list, such as a "Global Address List", an All
Addresses List (All Contacts, All Groups, etc).

NOTE: I do NOT have more than one address list.

Thanks for your help,

--
TubbyLady

That means you skipped step 1, the one where you add the Outlook Address
Book Service to your profile.
--
Russ Valentine
[MVP-Outlook]
"flyerhere" wrote in message
...
Russ thanks for your very swift reply to my post. But the instructions to
which you refer to not resolve the problem. I am running Office 2007.

Step 2 of those instructions is where the problem occurs. When I attempt
to
follow this instruction “On the Outlook Address Book tab, click to select
the
Show this folder as an e-mail address book check box, type a descriptive
name, and then click OK.� That option is grayed out and not selectable.

I have read through the recent post here as well as searched the Microsoft
knowledge base but have not found a workable solution yet so I appreciate
your suggestions.
Flyerhere



"Russ Valentine [MVP-Outlook]" wrote:

Instructions are well documented and posted here frequently.
http://support.microsoft.com/default...Product=ol2002

--
Russ Valentine
[MVP-Outlook]
"flyerhere" wrote in message
...
Judy –
My problem is very similar to TubbyLady’s and I tried to follow your
instructions. However after I have right clicked the Contacts Folder
and
Properties the window called Contacts Properties the option “show this
folder
and an e-mail Address Book� is grayed out and cannot be selected.
I suspect that therein lies the resolution of my problem. I need to
learn
how to make the show this folder …. Option active. Any suggestions?
Flyerhere


"Judy Gleeson (MVP Outlook)" wrote:

2.

you have missed a key step:

Show the Folder List in your navigation pane (the left side chuck of
Outlook).
Right click your Contacts Folder
Click Properties
Click the Outlook Address Book TAB.
Check the box to show this folder as an e-mail address book.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant www.pragmatix.com.au
My suggested settings for Outlook 2003 are FREE on my website.

..
"TubbyLady" wrote in message
...
Outlook 2007 -

Searching for an e-mail address is difficult because when I select
"to","cc", or "bcc" the popup menu labeled "Select Names" only has 3
fields
displayed: "Name", "Display Name", and "E-mail address".

Additionally, when the "Search Address books" is selected, the same
3
fields
are displayed.

However, in the MS help menu for the Outlook 2007 Address book has a
topic
called "FIND NAMES IN THE ADDRESS BOOK ".

The screen shot of the search window show that I'm supposed to be
able
to
view other fields such as Title, Business Phone, Location, Company,
etc.

NOTE: as indicated above, I have only 3 fields listed

Additionally a screen shot indicates OTHER lists should be available
such
as
"Global Address List", an All Addresses List (All Contacts, All
Groups,
etc).

Note: the drop down field does not show that I have any of the above
lists.

Things you should know before answering:

1. My "Outlook Address Book" is listed under the menu Tools, Account
Settings, Address book tab appears on the drop down list.

However, when selected, there aren't any names. However, when I
select
the
name "Contacts", I can view the names listed under my "Contacts".

2. Referring to MS Help and Support Article ID 287563 named "Contact
information does not appear in the address book in Outlook" LINK:

http://support.microsoft.com/default...Product=ol2002
.

Under "Step 2: Mark your contact folder for use with your address
book",
the
following is stated: "On the File menu, point to Folder, and then
click
Properties for your folder name (mine is called "Personal Folders")
On
the
Outlook Address Book tab, click to select the Show this folder as an
e-mail
address book check box, type a descriptive name, and then click OK."

NOTE: I do not have a tab or a folder named "Outlook Address Book"
on
the
folder tree.

3. The MS Help topic "FIND NAMES IN THE ADDRESS BOOK" indicates
there
should
be more than one address list, such as a "Global Address List", an
All
Addresses List (All Contacts, All Groups, etc).

NOTE: I do NOT have more than one address list.

Thanks for your help,

--
TubbyLady