Thanks! I really appreciate yourASAP response time! You are a real go-getter!

Unfortunately, I've tried repeatedly to creat a new profile using the
instructions in the following website:
http://www.howto-outlook.com/faq/newprofile.htm (which I mentioned in the
novel that you responded too. Sorry for the long-windedness. It makes it
hard for you to read.

I've used scanpst.exe for the data file. I've worked on this since 11:00am
June 1. It is now 4:40 AM June 2. I've tried archive data files. I've tried
just about everything I can think of. Evidently, I'm not the only one that
has these problems.

Today, I also wrote MS Help and Support. It is too soon to have heard back
from them. - --

Thanks again,
TubbyLady - that actually only weighs 103lbs. These are pet names and I
thought it was a cool username.


"Russ Valentine [MVP-Outlook]" wrote:

That means you skipped step 1, the one where you add the Outlook Address
Book Service to your profile.
--
Russ Valentine
[MVP-Outlook]
"flyerhere" wrote in message
...
Russ thanks for your very swift reply to my post. But the instructions to
which you refer to not resolve the problem. I am running Office 2007.

Step 2 of those instructions is where the problem occurs. When I attempt
to
follow this instruction “On the Outlook Address Book tab, click to select
the
Show this folder as an e-mail address book check box, type a descriptive
name, and then click OK.� That option is grayed out and not selectable.

I have read through the recent post here as well as searched the Microsoft
knowledge base but have not found a workable solution yet so I appreciate
your suggestions.
Flyerhere



"Russ Valentine [MVP-Outlook]" wrote:

Instructions are well documented and posted here frequently.
http://support.microsoft.com/default...Product=ol2002

--
Russ Valentine
[MVP-Outlook]
"flyerhere" wrote in message
...
Judy –
My problem is very similar to TubbyLady’s and I tried to follow your
instructions. However after I have right clicked the Contacts Folder
and
Properties the window called Contacts Properties the option “show this
folder
and an e-mail Address Book� is grayed out and cannot be selected.
I suspect that therein lies the resolution of my problem. I need to
learn
how to make the show this folder …. Option active. Any suggestions?
Flyerhere


"Judy Gleeson (MVP Outlook)" wrote:

2.

you have missed a key step:

Show the Folder List in your navigation pane (the left side chuck of
Outlook).
Right click your Contacts Folder
Click Properties
Click the Outlook Address Book TAB.
Check the box to show this folder as an e-mail address book.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant www.pragmatix.com.au
My suggested settings for Outlook 2003 are FREE on my website.

..
"TubbyLady" wrote in message
...
Outlook 2007 -

Searching for an e-mail address is difficult because when I select
"to","cc", or "bcc" the popup menu labeled "Select Names" only has 3
fields
displayed: "Name", "Display Name", and "E-mail address".

Additionally, when the "Search Address books" is selected, the same
3
fields
are displayed.

However, in the MS help menu for the Outlook 2007 Address book has a
topic
called "FIND NAMES IN THE ADDRESS BOOK ".

The screen shot of the search window show that I'm supposed to be
able
to
view other fields such as Title, Business Phone, Location, Company,
etc.

NOTE: as indicated above, I have only 3 fields listed

Additionally a screen shot indicates OTHER lists should be available
such
as
"Global Address List", an All Addresses List (All Contacts, All
Groups,
etc).

Note: the drop down field does not show that I have any of the above
lists.

Things you should know before answering:

1. My "Outlook Address Book" is listed under the menu Tools, Account
Settings, Address book tab appears on the drop down list.

However, when selected, there aren't any names. However, when I
select
the
name "Contacts", I can view the names listed under my "Contacts".

2. Referring to MS Help and Support Article ID 287563 named "Contact
information does not appear in the address book in Outlook" LINK:

http://support.microsoft.com/default...Product=ol2002
.

Under "Step 2: Mark your contact folder for use with your address
book",
the
following is stated: "On the File menu, point to Folder, and then
click
Properties for your folder name (mine is called "Personal Folders")
On
the
Outlook Address Book tab, click to select the Show this folder as an
e-mail
address book check box, type a descriptive name, and then click OK."

NOTE: I do not have a tab or a folder named "Outlook Address Book"
on
the
folder tree.

3. The MS Help topic "FIND NAMES IN THE ADDRESS BOOK" indicates
there
should
be more than one address list, such as a "Global Address List", an
All
Addresses List (All Contacts, All Groups, etc).

NOTE: I do NOT have more than one address list.

Thanks for your help,

--
TubbyLady