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| Tags: 2007, address, book, box, contacts, grayed, out, outlook |
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#1
May 6th 08, 08:48 PM
posted to microsoft.public.outlook.contacts
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OUTLOOK 2007 - CONTACTS TO ADDRESS BOOK, BOX GRAYED OUT
WHEN I CLICK ON PORPERTIES IN CONTACTS, THE BOX FOR "MAKE CONTACTS THE
DEFAULT ADDRESS BOOK IS GRAYED OUT." I HAVE NO ADDRESS BOOKS, TO ACCESS TO SEND E-MAIL I WANT ALL THE E-MAIL ADDRESSES IN MY CONTACTS TO BE IN AN ADDRESS BOOK THANKS -- Joanne Irving 
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#2
May 6th 08, 10:48 PM
posted to microsoft.public.outlook.contacts
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OUTLOOK 2007 - CONTACTS TO ADDRESS BOOK, BOX GRAYED OUT
Did you read and follow the instructions we post here every day?
http://support.microsoft.com/default...Product=ol2002 Your Caps Lock is on. -- Russ Valentine [MVP-Outlook] "JBI" wrote in message ... WHEN I CLICK ON PORPERTIES IN CONTACTS, THE BOX FOR "MAKE CONTACTS THE DEFAULT ADDRESS BOOK IS GRAYED OUT." I HAVE NO ADDRESS BOOKS, TO ACCESS TO SEND E-MAIL I WANT ALL THE E-MAIL ADDRESSES IN MY CONTACTS TO BE IN AN ADDRESS BOOK THANKS -- Joanne Irving
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#3
June 17th 08, 05:41 AM
posted to microsoft.public.outlook.contacts
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OUTLOOK 2007 - CONTACTS TO ADDRESS BOOK, BOX GRAYED OUT
I've got the same problem. Just re-installed outlook 2007 and restored from
a .pst file. Is that the problem? Jim "Russ Valentine [MVP-Outlook]" wrote: Did you read and follow the instructions we post here every day? http://support.microsoft.com/default...Product=ol2002 Your Caps Lock is on. -- Russ Valentine [MVP-Outlook] "JBI" wrote in message ... WHEN I CLICK ON PORPERTIES IN CONTACTS, THE BOX FOR "MAKE CONTACTS THE DEFAULT ADDRESS BOOK IS GRAYED OUT." I HAVE NO ADDRESS BOOKS, TO ACCESS TO SEND E-MAIL I WANT ALL THE E-MAIL ADDRESSES IN MY CONTACTS TO BE IN AN ADDRESS BOOK THANKS -- Joanne Irving
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#4
June 17th 08, 06:56 AM
posted to microsoft.public.outlook.contacts
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OUTLOOK 2007 - CONTACTS TO ADDRESS BOOK, BOX GRAYED OUT
Further, the instructions you refer to do not solve the problem. Help, I've
spent hours on this to no avail. "Jim Hermann" wrote: I've got the same problem. Just re-installed outlook 2007 and restored from a .pst file. Is that the problem? Jim "Russ Valentine [MVP-Outlook]" wrote: Did you read and follow the instructions we post here every day? http://support.microsoft.com/default...Product=ol2002 Your Caps Lock is on. -- Russ Valentine [MVP-Outlook] "JBI" wrote in message ... WHEN I CLICK ON PORPERTIES IN CONTACTS, THE BOX FOR "MAKE CONTACTS THE DEFAULT ADDRESS BOOK IS GRAYED OUT." I HAVE NO ADDRESS BOOKS, TO ACCESS TO SEND E-MAIL I WANT ALL THE E-MAIL ADDRESSES IN MY CONTACTS TO BE IN AN ADDRESS BOOK THANKS -- Joanne Irving
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#5
June 17th 08, 08:07 AM
posted to microsoft.public.outlook.contacts
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OUTLOOK 2007 - CONTACTS TO ADDRESS BOOK, BOX GRAYED OUT
"Jim Hermann" wrote in message
... I've got the same problem. Just re-installed outlook 2007 and restored from a .pst file. Is that the problem? How did you "restore" from the pst file?
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#6
June 17th 08, 08:58 AM
posted to microsoft.public.outlook.contacts
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OUTLOOK 2007 - CONTACTS TO ADDRESS BOOK, BOX GRAYED OUT
I am having the same problem.
When I follow the directions for Outlook 2007 to fix this my Tools - Account Settings - Address Books Tab shows "Outlook Address Book", but when I double click and bring up the property dialog the list is empty. When I go to the Contacts folder property dialog and the Outlook Address Book tab the "Show this folder..." check box is grayed out! Even the Tools - Address Book - Tools - Options "Addressing" lists are empty! Could it have something to do with the file format? When I go to Tools - Account Settings - Data files and select my Personal Folders properties it shows the format as "Personal Folders File (97-2002)". I thought this format was not compatible with Outlook 2007. Very frustrating reading through so many posts and seeing the same instructions and not being able to affect any change. Diane Poremsky mentioned a Outlook 2007 bug in another post here. Has this been confirmed and if so does anyone know when it might be addressed? Thanks, Richard "Gordon" wrote: "Jim Hermann" wrote in message ... I've got the same problem. Just re-installed outlook 2007 and restored from a .pst file. Is that the problem? How did you "restore" from the pst file?
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#7
June 17th 08, 11:02 AM
posted to microsoft.public.outlook.contacts
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OUTLOOK 2007 - CONTACTS TO ADDRESS BOOK, BOX GRAYED OUT
The instructions work fine. We have no idea what you did, so we have no idea
what you did wrong. You must post information. You've posted none. -- Russ Valentine [MVP-Outlook] "Jim Hermann" wrote in message ... Further, the instructions you refer to do not solve the problem. Help, I've spent hours on this to no avail. "Jim Hermann" wrote: I've got the same problem. Just re-installed outlook 2007 and restored from a .pst file. Is that the problem? Jim "Russ Valentine [MVP-Outlook]" wrote: Did you read and follow the instructions we post here every day? http://support.microsoft.com/default...Product=ol2002 Your Caps Lock is on. -- Russ Valentine [MVP-Outlook] "JBI" wrote in message ... WHEN I CLICK ON PORPERTIES IN CONTACTS, THE BOX FOR "MAKE CONTACTS THE DEFAULT ADDRESS BOOK IS GRAYED OUT." I HAVE NO ADDRESS BOOKS, TO ACCESS TO SEND E-MAIL I WANT ALL THE E-MAIL ADDRESSES IN MY CONTACTS TO BE IN AN ADDRESS BOOK THANKS -- Joanne Irving
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#9
June 17th 08, 05:00 PM
posted to microsoft.public.outlook.contacts
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OUTLOOK 2007 - CONTACTS TO ADDRESS BOOK, BOX GRAYED OUT
Russ,
I followed the instructions given by Outlook 2007 when it opened my .pst file. The file was transferred from Win XP/Office XP via the MS File Transfer utility. So if anything was done "wrong" it was done so by the MS tools themselves. Gordon had previously suggested a new profile and I have tried that approach successfully. This was a major pain to do and required either rebooting or using Task Manager to End Process Tree each time I needed to switch profiles as Outlook did not recognize the new profile (or ask to switch profiles) unless it was completely shutdown. Is there a way to REALLY shutdown Outlook more gently or to switch profiles while Outlook is running? I now have to repeat all my setup and display changes that I have been customizing over the past month to get this to be a useful tool again... Thanks for your help, Richard "Russ Valentine [MVP-Outlook]" wrote: Most likely you migrated your data to this installation incorrectly and corrupted your profile. Create a new one. To avoid making the same mistake, tell us clearly what you did so we can tell you what you did wrong. -- Russ Valentine [MVP-Outlook] "Richard Macdonald" Richard wrote in message ... I am having the same problem. When I follow the directions for Outlook 2007 to fix this my Tools - Account Settings - Address Books Tab shows "Outlook Address Book", but when I double click and bring up the property dialog the list is empty. When I go to the Contacts folder property dialog and the Outlook Address Book tab the "Show this folder..." check box is grayed out! Even the Tools - Address Book - Tools - Options "Addressing" lists are empty! Could it have something to do with the file format? When I go to Tools - Account Settings - Data files and select my Personal Folders properties it shows the format as "Personal Folders File (97-2002)". I thought this format was not compatible with Outlook 2007. Very frustrating reading through so many posts and seeing the same instructions and not being able to affect any change. Diane Poremsky mentioned a Outlook 2007 bug in another post here. Has this been confirmed and if so does anyone know when it might be addressed? Thanks, Richard "Gordon" wrote: "Jim Hermann" wrote in message ... I've got the same problem. Just re-installed outlook 2007 and restored from a .pst file. Is that the problem? How did you "restore" from the pst file?
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#10
June 17th 08, 05:37 PM
posted to microsoft.public.outlook.contacts
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OUTLOOK 2007 - CONTACTS TO ADDRESS BOOK, BOX GRAYED OUT
"Richard Macdonald" wrote in
message ... Russ, I followed the instructions given by Outlook 2007 when it opened my .pst file. The file was transferred from Win XP/Office XP via the MS File Transfer utility. Unfortunately, that does tend to muck up Outlook. It's not the recommended way of transferring Outlook data. So if anything was done "wrong" it was done so by the MS tools themselves. Correct. Gordon had previously suggested a new profile and I have tried that approach successfully. This was a major pain to do and required either rebooting or using Task Manager to End Process Tree each time I needed to switch profiles as Outlook did not recognize the new profile (or ask to switch profiles) unless it was completely shutdown. Is there a way to REALLY shutdown Outlook more gently or to switch profiles while Outlook is running? There is no way to switch profiles while Outlook is running. You have to close Outlook and restart.....
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