We have documented here many times the fact that you cannot use the Windows
Transfer Utility with Outlook 2007. It corrupts the profile and disables the
address book service beyond repair. It's Microsoft's problem, but they
appear either uninterested or unable to fix it.
I don't understand the rest of your post. Once you create a new profile,
there would be no need to switch back and forth. Just delete the old profile
and use the new.
--
Russ Valentine
[MVP-Outlook]
"Richard Macdonald" wrote in
message ...
Russ,

I followed the instructions given by Outlook 2007 when it opened my .pst
file. The file was transferred from Win XP/Office XP via the MS File
Transfer utility. So if anything was done "wrong" it was done so by the
MS
tools themselves. Gordon had previously suggested a new profile and I
have
tried that approach successfully.

This was a major pain to do and required either rebooting or using Task
Manager to End Process Tree each time I needed to switch profiles as
Outlook
did not recognize the new profile (or ask to switch profiles) unless it
was
completely shutdown. Is there a way to REALLY shutdown Outlook more
gently
or to switch profiles while Outlook is running? I now have to repeat all
my
setup and display changes that I have been customizing over the past month
to
get this to be a useful tool again...

Thanks for your help,
Richard

"Russ Valentine [MVP-Outlook]" wrote:

Most likely you migrated your data to this installation incorrectly and
corrupted your profile. Create a new one. To avoid making the same
mistake,
tell us clearly what you did so we can tell you what you did wrong.
--
Russ Valentine
[MVP-Outlook]
"Richard Macdonald" Richard wrote
in
message ...
I am having the same problem.

When I follow the directions for Outlook 2007 to fix this my Tools -
Account Settings - Address Books Tab shows "Outlook Address Book", but
when
I double click and bring up the property dialog the list is empty.
When I
go
to the Contacts folder property dialog and the Outlook Address Book tab
the
"Show this folder..." check box is grayed out!

Even the Tools - Address Book - Tools - Options "Addressing" lists
are
empty!

Could it have something to do with the file format? When I go to
Tools -
Account Settings - Data files and select my Personal Folders
properties
it
shows the format as "Personal Folders File (97-2002)". I thought this
format
was not compatible with Outlook 2007.

Very frustrating reading through so many posts and seeing the same
instructions and not being able to affect any change.

Diane Poremsky mentioned a Outlook 2007 bug in another post here. Has
this
been confirmed and if so does anyone know when it might be addressed?

Thanks,
Richard

"Gordon" wrote:

"Jim Hermann" wrote in message
...
I've got the same problem. Just re-installed outlook 2007 and
restored
from
a .pst file. Is that the problem?


How did you "restore" from the pst file?