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| Tags: add, contact, doesnt, email, list, moving, update, updating |
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#1
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If I update a contact with a new email address, then I move it to another
user's contact list, the old email address remains and the new email address is added as email2. Is there a way to stop this from happening? Thanks. |
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#2
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ChristyL wrote:
If I update a contact with a new email address, then I move it to another user's contact list, the old email address remains and the new email address is added as email2. Is there a way to stop this from happening? Thanks. You first: Outlook version? What's a "contact list" (since nothing in Outlook has that name)? How are you moving it? -- Brian Tillman [MVP-Outlook] |
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#3
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Outlook 2003. It is Contacts. Moving it from my Contacts, to one of my
attorney's contacts, by holding down the Ctrl. button and dragging the Contact to the attorney's. It will pop up with a box for the duplicate Contacts and I choose to update it, it will update, name, address, phone number, but puts the new email address as email2, and leaves the old one (if changed). "Brian Tillman" wrote: ChristyL wrote: If I update a contact with a new email address, then I move it to another user's contact list, the old email address remains and the new email address is added as email2. Is there a way to stop this from happening? Thanks. You first: Outlook version? What's a "contact list" (since nothing in Outlook has that name)? How are you moving it? -- Brian Tillman [MVP-Outlook] |
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#4
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That is exactly what you told Outlook to do. Updating a Contact adds the new
information. It does not replace the old information. You didn't tell Outlook to replace the Contact. -- Russ Valentine [MVP-Outlook] "ChristyL" wrote in message ... Outlook 2003. It is Contacts. Moving it from my Contacts, to one of my attorney's contacts, by holding down the Ctrl. button and dragging the Contact to the attorney's. It will pop up with a box for the duplicate Contacts and I choose to update it, it will update, name, address, phone number, but puts the new email address as email2, and leaves the old one (if changed). "Brian Tillman" wrote: ChristyL wrote: If I update a contact with a new email address, then I move it to another user's contact list, the old email address remains and the new email address is added as email2. Is there a way to stop this from happening? Thanks. You first: Outlook version? What's a "contact list" (since nothing in Outlook has that name)? How are you moving it? -- Brian Tillman [MVP-Outlook] |
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#5
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That is right, but it works for almost all the fields, except the e-mail
field. Why is that and do you know how to fix it? "Russ Valentine [MVP-Outlook]" wrote: That is exactly what you told Outlook to do. Updating a Contact adds the new information. It does not replace the old information. You didn't tell Outlook to replace the Contact. -- Russ Valentine [MVP-Outlook] "ChristyL" wrote in message ... Outlook 2003. It is Contacts. Moving it from my Contacts, to one of my attorney's contacts, by holding down the Ctrl. button and dragging the Contact to the attorney's. It will pop up with a box for the duplicate Contacts and I choose to update it, it will update, name, address, phone number, but puts the new email address as email2, and leaves the old one (if changed). "Brian Tillman" wrote: ChristyL wrote: If I update a contact with a new email address, then I move it to another user's contact list, the old email address remains and the new email address is added as email2. Is there a way to stop this from happening? Thanks. You first: Outlook version? What's a "contact list" (since nothing in Outlook has that name)? How are you moving it? -- Brian Tillman [MVP-Outlook] |
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#6
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Nothing to fix. It adds the new email address just like you told it to.
-- Russ Valentine [MVP-Outlook] "ChristyL" wrote in message ... That is right, but it works for almost all the fields, except the e-mail field. Why is that and do you know how to fix it? "Russ Valentine [MVP-Outlook]" wrote: That is exactly what you told Outlook to do. Updating a Contact adds the new information. It does not replace the old information. You didn't tell Outlook to replace the Contact. -- Russ Valentine [MVP-Outlook] "ChristyL" wrote in message ... Outlook 2003. It is Contacts. Moving it from my Contacts, to one of my attorney's contacts, by holding down the Ctrl. button and dragging the Contact to the attorney's. It will pop up with a box for the duplicate Contacts and I choose to update it, it will update, name, address, phone number, but puts the new email address as email2, and leaves the old one (if changed). "Brian Tillman" wrote: ChristyL wrote: If I update a contact with a new email address, then I move it to another user's contact list, the old email address remains and the new email address is added as email2. Is there a way to stop this from happening? Thanks. You first: Outlook version? What's a "contact list" (since nothing in Outlook has that name)? How are you moving it? -- Brian Tillman [MVP-Outlook] |
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#7
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But I want the old address, which is no longer valid removed. Do I have to
do that manually? "Russ Valentine [MVP-Outlook]" wrote: Nothing to fix. It adds the new email address just like you told it to. -- Russ Valentine [MVP-Outlook] "ChristyL" wrote in message ... That is right, but it works for almost all the fields, except the e-mail field. Why is that and do you know how to fix it? "Russ Valentine [MVP-Outlook]" wrote: That is exactly what you told Outlook to do. Updating a Contact adds the new information. It does not replace the old information. You didn't tell Outlook to replace the Contact. -- Russ Valentine [MVP-Outlook] "ChristyL" wrote in message ... Outlook 2003. It is Contacts. Moving it from my Contacts, to one of my attorney's contacts, by holding down the Ctrl. button and dragging the Contact to the attorney's. It will pop up with a box for the duplicate Contacts and I choose to update it, it will update, name, address, phone number, but puts the new email address as email2, and leaves the old one (if changed). "Brian Tillman" wrote: ChristyL wrote: If I update a contact with a new email address, then I move it to another user's contact list, the old email address remains and the new email address is added as email2. Is there a way to stop this from happening? Thanks. You first: Outlook version? What's a "contact list" (since nothing in Outlook has that name)? How are you moving it? -- Brian Tillman [MVP-Outlook] |
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#8
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Probably, unless you had chosen to replace the Contact instead of update it.
-- Russ Valentine [MVP-Outlook] "ChristyL" wrote in message ... But I want the old address, which is no longer valid removed. Do I have to do that manually? "Russ Valentine [MVP-Outlook]" wrote: Nothing to fix. It adds the new email address just like you told it to. -- Russ Valentine [MVP-Outlook] "ChristyL" wrote in message ... That is right, but it works for almost all the fields, except the field. Why is that and do you know how to fix it? "Russ Valentine [MVP-Outlook]" wrote: That is exactly what you told Outlook to do. Updating a Contact adds the new information. It does not replace the old information. You didn't tell Outlook to replace the Contact. -- Russ Valentine [MVP-Outlook] "ChristyL" wrote in message ... Outlook 2003. It is Contacts. Moving it from my Contacts, to one of my attorney's contacts, by holding down the Ctrl. button and dragging the Contact to the attorney's. It will pop up with a box for the duplicate Contacts and I choose to update it, it will update, name, address, phone number, but puts the new email address as email2, and leaves the old one (if changed). "Brian Tillman" wrote: ChristyL wrote: If I update a contact with a new email address, then I move it to another user's contact list, the old email address remains and the new email address is added as email2. Is there a way to stop this from happening? Thanks. You first: Outlook version? What's a "contact list" (since nothing in Outlook has that name)? How are you moving it? -- Brian Tillman [MVP-Outlook] |
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#9
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How would you choose to replace contact instead of update it? Do you know of
a document or website that says what actually gets updated when you update a contact? I have found several that just say changed information, but I know the e-mail address does not get changed, and if you change the Company name to nothing, that doesn't change either. Thank you for all your help. You have given me a better understanding of updating. "Russ Valentine [MVP-Outlook]" wrote: Probably, unless you had chosen to replace the Contact instead of update it. -- Russ Valentine [MVP-Outlook] "ChristyL" wrote in message ... But I want the old address, which is no longer valid removed. Do I have to do that manually? "Russ Valentine [MVP-Outlook]" wrote: Nothing to fix. It adds the new email address just like you told it to. -- Russ Valentine [MVP-Outlook] "ChristyL" wrote in message ... That is right, but it works for almost all the fields, except the field. Why is that and do you know how to fix it? "Russ Valentine [MVP-Outlook]" wrote: That is exactly what you told Outlook to do. Updating a Contact adds the new information. It does not replace the old information. You didn't tell Outlook to replace the Contact. -- Russ Valentine [MVP-Outlook] "ChristyL" wrote in message ... Outlook 2003. It is Contacts. Moving it from my Contacts, to one of my attorney's contacts, by holding down the Ctrl. button and dragging the Contact to the attorney's. It will pop up with a box for the duplicate Contacts and I choose to update it, it will update, name, address, phone number, but puts the new email address as email2, and leaves the old one (if changed). "Brian Tillman" wrote: ChristyL wrote: If I update a contact with a new email address, then I move it to another user's contact list, the old email address remains and the new email address is added as email2. Is there a way to stop this from happening? Thanks. You first: Outlook version? What's a "contact list" (since nothing in Outlook has that name)? How are you moving it? -- Brian Tillman [MVP-Outlook] |
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#10
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There is no separate option to replace a Contact. My point is that since you
are choosing to update the Contact, Outlook is doing exactly what you told it to do: adding the new information to the existing Contact. To replace a Contact, you obviously delete the old one and replace it with the new one. -- Russ Valentine [MVP-Outlook] "ChristyL" wrote in message ... How would you choose to replace contact instead of update it? Do you know of a document or website that says what actually gets updated when you update a contact? I have found several that just say changed information, but I know the e-mail address does not get changed, and if you change the Company name to nothing, that doesn't change either. Thank you for all your help. You have given me a better understanding of updating. "Russ Valentine [MVP-Outlook]" wrote: Probably, unless you had chosen to replace the Contact instead of update it. -- Russ Valentine [MVP-Outlook] "ChristyL" wrote in message ... But I want the old address, which is no longer valid removed. Do I have to do that manually? "Russ Valentine [MVP-Outlook]" wrote: Nothing to fix. It adds the new email address just like you told it to. -- Russ Valentine [MVP-Outlook] "ChristyL" wrote in message ... That is right, but it works for almost all the fields, except the field. Why is that and do you know how to fix it? "Russ Valentine [MVP-Outlook]" wrote: That is exactly what you told Outlook to do. Updating a Contact adds the new information. It does not replace the old information. You didn't tell Outlook to replace the Contact. -- Russ Valentine [MVP-Outlook] "ChristyL" wrote in message ... Outlook 2003. It is Contacts. Moving it from my Contacts, to one of my attorney's contacts, by holding down the Ctrl. button and dragging the Contact to the attorney's. It will pop up with a box for the duplicate Contacts and I choose to update it, it will update, name, address, phone number, but puts the new email address as email2, and leaves the old one (if changed). "Brian Tillman" wrote: ChristyL wrote: If I update a contact with a new email address, then I move it to another user's contact list, the old email address remains and the new email address is added as email2. Is there a way to stop this from happening? Thanks. You first: Outlook version? What's a "contact list" (since nothing in Outlook has that name)? How are you moving it? -- Brian Tillman [MVP-Outlook] |
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