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Sync phone to outlook 2007 probs
Hi. I have had office 2007 for a couple of months and have been able to sync
my SE K750 with Contacts Calender Tasks and notes via the SE pc suite. This has all worked really well. Then I had an unrelated problem with windows and ended up having to reload windows xp via the upgrade install. After that I ended up with severall problems most of which I have now sorted but two remain with outlook. The NOD32 add-in no longer loads which it did previously, this is not the end of the world as emails are still been scanned. My main problem is that when I want to sync my phone the Se pc suite only offers to sync with outlook express and no longer picks up outlook contacts, calender etc as used to before. I have tried re loading both office pro and the SE pc suite but still it won't work. Any ideas? it used to all work great but not now, could it be a windows xp probem? missing files etc All other programs work fine just these two issues with outlook. Thanks |
Sync phone to outlook 2007 probs
Not an Outlook question. Sync issues never are. Contact support for your
synch software. -- Russ Valentine [MVP-Outlook] "George" wrote in message ... Hi. I have had office 2007 for a couple of months and have been able to sync my SE K750 with Contacts Calender Tasks and notes via the SE pc suite. This has all worked really well. Then I had an unrelated problem with windows and ended up having to reload windows xp via the upgrade install. After that I ended up with severall problems most of which I have now sorted but two remain with outlook. The NOD32 add-in no longer loads which it did previously, this is not the end of the world as emails are still been scanned. My main problem is that when I want to sync my phone the Se pc suite only offers to sync with outlook express and no longer picks up outlook contacts, calender etc as used to before. I have tried re loading both office pro and the SE pc suite but still it won't work. Any ideas? it used to all work great but not now, could it be a windows xp probem? missing files etc All other programs work fine just these two issues with outlook. Thanks |
Sync phone to outlook 2007 probs
One thing your synch software might be trying to tell you is that it can no
longer detect a valid mail transport within your default Outlook profile that has been set as the default for your operating system. A lot of sync software requires that. Ensure that you have a valid mail transport in Outlook that is set as the default for your OS. -- Russ Valentine [MVP-Outlook] "George" wrote in message ... Hi. I have had office 2007 for a couple of months and have been able to sync my SE K750 with Contacts Calender Tasks and notes via the SE pc suite. This has all worked really well. Then I had an unrelated problem with windows and ended up having to reload windows xp via the upgrade install. After that I ended up with severall problems most of which I have now sorted but two remain with outlook. The NOD32 add-in no longer loads which it did previously, this is not the end of the world as emails are still been scanned. My main problem is that when I want to sync my phone the Se pc suite only offers to sync with outlook express and no longer picks up outlook contacts, calender etc as used to before. I have tried re loading both office pro and the SE pc suite but still it won't work. Any ideas? it used to all work great but not now, could it be a windows xp probem? missing files etc All other programs work fine just these two issues with outlook. Thanks |
Sync phone to outlook 2007 probs
I 'm not sure how to check what you are suggesting. The other thing that I
have just remembered is that after reloading windows, I removed office 97 pro as I no longer needed it and could see no benifit in running both office suites, could that have had an affect? "Russ Valentine [MVP-Outlook]" wrote: One thing your synch software might be trying to tell you is that it can no longer detect a valid mail transport within your default Outlook profile that has been set as the default for your operating system. A lot of sync software requires that. Ensure that you have a valid mail transport in Outlook that is set as the default for your OS. -- Russ Valentine [MVP-Outlook] "George" wrote in message ... Hi. I have had office 2007 for a couple of months and have been able to sync my SE K750 with Contacts Calender Tasks and notes via the SE pc suite. This has all worked really well. Then I had an unrelated problem with windows and ended up having to reload windows xp via the upgrade install. After that I ended up with severall problems most of which I have now sorted but two remain with outlook. The NOD32 add-in no longer loads which it did previously, this is not the end of the world as emails are still been scanned. My main problem is that when I want to sync my phone the Se pc suite only offers to sync with outlook express and no longer picks up outlook contacts, calender etc as used to before. I have tried re loading both office pro and the SE pc suite but still it won't work. Any ideas? it used to all work great but not now, could it be a windows xp probem? missing files etc All other programs work fine just these two issues with outlook. Thanks |
Sync phone to outlook 2007 probs
George wrote:
I 'm not sure how to check what you are suggesting. The other thing that I have just remembered is that after reloading windows, I removed office 97 pro as I no longer needed it and could see no benifit in running both office suites, could that have had an affect? Did you uninstall Office Pro 976 before installing Outlook 2007? You should. Also, you'll probably need to create a new mail profile with the Mail applet in Control Panel. Finally, never scan incoming or outgoing mail with an antivirus program. -- Brian Tillman [MVP-Outlook] |
Sync phone to outlook 2007 probs
"Brian Tillman" wrote: George wrote: I 'm not sure how to check what you are suggesting. The other thing that I have just remembered is that after reloading windows, I removed office 97 pro as I no longer needed it and could see no benifit in running both office suites, could that have had an affect? Did you uninstall Office Pro 976 before installing Outlook 2007? You should. Also, you'll probably need to create a new mail profile with the Mail applet in Control Panel. Finally, never scan incoming or outgoing mail with an antivirus program. -- Brian Tillman [MVP-Outlook] At the time when everything was working well I had loaded office pro 2007 without removing office 97. After I had my probs with windows and reloaded windows xp via upgrade option several things did not work properly but these have now been resolved. It was after I reloaded windows that I removed office 97 and since then I have reloaded office 2007 and the pc suite but they still do connect. I have several email accounts that I imported from outlook express and I have tried setting up mail profiles through control panel although I don't think I need a profile, but still they do not connect. When removing outlook 97 it asked me if I wanted to remove microsoft exchange, i clicked yes as I have never used it and outlook 2007 has been loaded since 97 was removed so it was a fresh install. Why should outlook express be available but not outlook 2007? |
Sync phone to outlook 2007 probs
George wrote:
I have several email accounts that I imported from outlook express and I have tried setting up mail profiles through control panel although I don't think I need a profile, but still they do not connect. Outlook requires a configured mail profile in order to work. When removing outlook 97 it asked me if I wanted to remove microsoft exchange, i clicked yes as I have never used it and outlook 2007 has been loaded since 97 was removed so it was a fresh install. Why should outlook express be available but not outlook 2007? Outlook Express and Office Outlook are two completely separate, unrelated applications. WHy shouldn't one work when the other doesn't? You can use them both on the saem machine, if you want. -- Brian Tillman [MVP-Outlook] |
Sync phone to outlook 2007 probs
I have a mail profile in place but still no better. I wish to use outlook
2007 instead of express because you can sync calender etc. I am inclined to think that this is a windows problem because everything was working great until I reloaded windows xp. What else can I check? Thanks George "Brian Tillman" wrote: George wrote: I have several email accounts that I imported from outlook express and I have tried setting up mail profiles through control panel although I don't think I need a profile, but still they do not connect. Outlook requires a configured mail profile in order to work. When removing outlook 97 it asked me if I wanted to remove microsoft exchange, i clicked yes as I have never used it and outlook 2007 has been loaded since 97 was removed so it was a fresh install. Why should outlook express be available but not outlook 2007? Outlook Express and Office Outlook are two completely separate, unrelated applications. WHy shouldn't one work when the other doesn't? You can use them both on the saem machine, if you want. -- Brian Tillman [MVP-Outlook] |
Sync phone to outlook 2007 probs
George wrote:
I have a mail profile in place but still no better. I wish to use outlook 2007 instead of express because you can sync calender etc. I am inclined to think that this is a windows problem because everything was working great until I reloaded windows xp. What else can I check? Have you spoken with the people who maintain your sync software or visited their support web pages? -- Brian Tillman [MVP-Outlook] |
Sync phone to outlook 2007 probs
I have emailed them and am awaiting a responce, however from my point of you
everything was working fine until I re-loaded windows xp. Also on a couple of occasions since the reloading a window has popped saying something like the system has logged some faults, do I mind if these are sent to microsoft for diagnosis. It's a bit like error reporting but not the same. "Brian Tillman" wrote: George wrote: I have a mail profile in place but still no better. I wish to use outlook 2007 instead of express because you can sync calender etc. I am inclined to think that this is a windows problem because everything was working great until I reloaded windows xp. What else can I check? Have you spoken with the people who maintain your sync software or visited their support web pages? -- Brian Tillman [MVP-Outlook] |
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