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| Tags: 2007, mail, merge, outlook, word |
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#1
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When using the mail merge feature in Word 2007, when asked to select
contacts, I select Outllook, and then Word closes. No error messages, just closes. I have repaired Office and run scanpst. Any other suggestions? |
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#2
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Suggest posting some actual information such as precise steps used, precise
configuration of your Outlook Address Book, Event viewer information and confirmation that your Outlook and Word versions are identical. -- Russ Valentine [MVP-Outlook] "Hyperion" wrote in message ... When using the mail merge feature in Word 2007, when asked to select contacts, I select Outllook, and then Word closes. No error messages, just closes. I have repaired Office and run scanpst. Any other suggestions? |
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#3
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I am using Vista Business and Office Enterprise 2007 with Business Contact
Manager. I have populated the BCM Contacts folder with 900 odd items via the Import from Outlook Contacts option. I open Word and select Mailings, Start Mail Merge, Step By Step Wizard. I choose Letters then Next: Starting document. I select Use the current document then Next: Select Recipients I select Select from outlook contacts then choose contacts folder. The timer displays for a short time and Word closes. I do not receive any error messages. Checking Task manager shows that Word is not running. I have "repaired" the Office installation. I have run BCM, Database Tools, Manage Database, Check for Errors. Any other suggestions welcome. "Russ Valentine [MVP-Outlook]" wrote: Suggest posting some actual information such as precise steps used, precise configuration of your Outlook Address Book, Event viewer information and confirmation that your Outlook and Word versions are identical. -- Russ Valentine [MVP-Outlook] "Hyperion" wrote in message ... When using the mail merge feature in Word 2007, when asked to select contacts, I select Outllook, and then Word closes. No error messages, just closes. I have repaired Office and run scanpst. Any other suggestions? |
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#4
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Start the merge from Outlook.
-- Russ Valentine [MVP-Outlook] "Neil Gilford" wrote in message ... I am using Vista Business and Office Enterprise 2007 with Business Contact Manager. I have populated the BCM Contacts folder with 900 odd items via the Import from Outlook Contacts option. I open Word and select Mailings, Start Mail Merge, Step By Step Wizard. I choose Letters then Next: Starting document. I select Use the current document then Next: Select Recipients I select Select from outlook contacts then choose contacts folder. The timer displays for a short time and Word closes. I do not receive any error messages. Checking Task manager shows that Word is not running. I have "repaired" the Office installation. I have run BCM, Database Tools, Manage Database, Check for Errors. Any other suggestions welcome. "Russ Valentine [MVP-Outlook]" wrote: Suggest posting some actual information such as precise steps used, precise configuration of your Outlook Address Book, Event viewer information and confirmation that your Outlook and Word versions are identical. -- Russ Valentine [MVP-Outlook] "Hyperion" wrote in message ... When using the mail merge feature in Word 2007, when asked to select contacts, I select Outllook, and then Word closes. No error messages, just closes. I have repaired Office and run scanpst. Any other suggestions? |
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