We are using Outlook 2003 with Exchange 2003. I have a user who has
permission to mulitiple users contacts. Within Outlook, if she chooses the
folder list and their contacts folder it views without an issue. However, if
she chooses it by hitting the Contacts via the Open Shared Contacts, several
of the users are displayed three times (they do not have subfolders within
their contacts). Two out of the three give her the error "unable to display
the folder. You do not have sufficient permissions" where as one properly
lists the contacts. I found a KB article #288570 which suggests clearing out
the MRU list. I closed Outlook, exported and removed the registry key but
the issue still exists. She refuses to access the contacts using the folder
list as she complains it's too cluttered since she has access to so many
contact lists. Any suggestions?