I have created a sub-folder om my pc in Outlook Contacts and want to share
that with 2 other people in the office. I have went through the steps of
sharing that folder and giving the permissions. Now it is time for the
other to access the folder using the File, Open Others Folders command.
That command is "grayed out" on their pc's. Could this be an Exchange
permissions issue???

We are running Win Small Business Server 2003.
Pc's are running Win XP Pro, Office 2003

Thanks in advance

RMP

Sounds like you missed a step.To provide access to a shared folder that isn't one of the folders listed on the File | Open | Other User's Folder dialog, the mailbox owner needs to grant "folder visible" permission to the root of the mailbox and any other parent folders of the shared folder, as well as appropriate permission -- at least Reviewer -- on the shared folder itself.

The user who needs access then goes into Tools | E-mail Accounts or Tools | Services (depending on the Outlook version), brings up the properties for the Exchange Server service, and on the Advanced tab, adds the mailbox.

For more information on folder permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistan...HA011134811033


--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Rick" wrote in message ...
I have created a sub-folder om my pc in Outlook Contacts and want to share
that with 2 other people in the office. I have went through the steps of
sharing that folder and giving the permissions. Now it is time for the
other to access the folder using the File, Open Others Folders command.
That command is "grayed out" on their pc's. Could this be an Exchange
permissions issue???

We are running Win Small Business Server 2003.
Pc's are running Win XP Pro, Office 2003

Thanks in advance

RMP