Cannot recover Outlook contacts from corrupt profile
Hello,
I recently went through the process of transferring all my data from a failing hard drive onto a new one. Everything went smoothly for the most part, except that during the process I got an error message saying that my windows profile got corrupted. I found out how to troubleshoot the corrupted profile and restore it with this article: http://support.microsoft.com/?kbid=8...21120121120120 and that restored most of my settings, except Outlook settings for some reason. Luckily, my Outlook .pst file was still there (I had also backed it up onto an external source). When I try to open the old .pst file and copy the information into the new .pst file that Outlook created for me, my contacts (many, many valuable contacts I use for work) are not there! They are not there in the version of the .pst on my external source, or on my computer. I went all over the Microsoft Support site for tips and couldn't find any reference to this specific problem, except one article that mentioned finding a *.pab file in your computer (Windows Explorer found no file with a .pab extension anywhere on my computer). Any ideas? Even though the old profile was corrupted, all the information from my old drive is still there so I can't imagine that it was completed wiped out. I still have the old hard drive linked up as a slave drive, so I can access it easily. Stephanie |
Cannot recover Outlook contacts from corrupt profile
I've never seen a corrupt profile do anything to Outlook's data file.
All Outlook data resides in one PST file. Are you sure you are opening the correct file? A PST file with no Contacts sounds like an archive file, not your main data file (since Contacts are never archived). Search for and open all PST files you can find. -- Russ Valentine [MVP-Outlook] "Stephanie Sapienza" wrote in message oups.com... Hello, I recently went through the process of transferring all my data from a failing hard drive onto a new one. Everything went smoothly for the most part, except that during the process I got an error message saying that my windows profile got corrupted. I found out how to troubleshoot the corrupted profile and restore it with this article: http://support.microsoft.com/?kbid=8...21120121120120 and that restored most of my settings, except Outlook settings for some reason. Luckily, my Outlook .pst file was still there (I had also backed it up onto an external source). When I try to open the old .pst file and copy the information into the new .pst file that Outlook created for me, my contacts (many, many valuable contacts I use for work) are not there! They are not there in the version of the .pst on my external source, or on my computer. I went all over the Microsoft Support site for tips and couldn't find any reference to this specific problem, except one article that mentioned finding a *.pab file in your computer (Windows Explorer found no file with a .pab extension anywhere on my computer). Any ideas? Even though the old profile was corrupted, all the information from my old drive is still there so I can't imagine that it was completed wiped out. I still have the old hard drive linked up as a slave drive, so I can access it easily. Stephanie |
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