My main contacts address book will not view. Where the contacts should
display, I see a grey screen with the message "Unable to display the folder.
The folder is full." How can fix this?

Carol;7042271 Wrote:
My main contacts address book will not view. Where the contacts should
display, I see a grey screen with the message "Unable to display the
folder.
The folder is full." How can fix this?

Have you found the solution for this yet?


--
verhagen_j

Have seen this behaviour occur quite a few times (mostly in Outlook '2000 &
'XP, don't remember about Outlook '2003 and have never seen it yet with
Outlook '2007). More often then not, the problem resolved itself by closing
Outlook (making sure there was no orphan Outlook task remaining after
Outlook appears to be closed) and then restarting Outlook again. If that
failed, next option is running ScanPST (make sure you let it make a backup
for you prior to proceeding in the event you need to revert to the original
before ScanPST has made any changes). Note of caution, if you're running
O'2007 with a PST created in earlier versions of Outlook - wouldn't suggest
running ScanPST on it - would suggest creating a new PST folder in '2007
format and copying everything over to it to minimize issues.

In those occasions where none of the above worked, were always able to
recover the contacts in the folder by simply "copying" the contents of the
original folder to a new folder (right click on the original folder name
with the error and don't worry about the "Unable to display the folder"
message), then select "copy" or "move" the folder to the new destination.
That worked everytime but was only done if the folder didn't reset itself to
becoming viewable again.

Karl
__________________________________________________ _
Karl Timmermans - The Claxton Group
ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
"Power contact importers/exporters for MS Outlook '2000/2007"
http://www.contactgenie.com



"verhagen_j" wrote in
message ...

Carol;7042271 Wrote:
My main contacts address book will not view. Where the contacts should
display, I see a grey screen with the message "Unable to display the
folder.
The folder is full." How can fix this?

Have you found the solution for this yet?


--
verhagen_j