They did. You never use export and import for transferring Outlook data. You
never use synchs to transfer Outlook data.
Outlook data resides in one file. Just copy that file and open it in another
installation. Nothing is easier than that. Why did you go through all those
other steps?
--
Russ Valentine
[MVP-Outlook]
"WW" wrote in message
...
I have spent 14 hours and out of pocket money on a new Dell computer having
this issue. I tried to use my Palm Pilot, then an outside program to
import
my contacts and saved email and tasks from an old laptop with Office 2000
to
a new one with Office 2003. Finally I exported to a .pst file,
restarted
the computer to brand new condition (losing everything not backed up),
activated Office and imported the .pst file. Now it is running normally.
You would think they'd make this a lot easier.
--
WW


"VEK" wrote:

When I import contacts from a .pst-file, outlook becomes very slow.
When I create a new mail profile (which is empty/no contacts imported
yet),
outlook behaves normal again.