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| Tags: check, contacts, duplicate, outlook |
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#1
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According to the help in Outlook it says that if you try to save a duplicate
contact it will ask you if you want to add the new contact or update the existing. I am not getting prompted with this dialogue box and the check box is checked uder tools, options, contact options,"check for duplicate contacts". Any ideas? -- Thanks for your help. |
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#2
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That usually means that the folder that contains the duplicate is not
connected to the Outlook Address Book Service. See if it is. Can't tell you how. You provided no version. -- Russ Valentine [MVP-Outlook] "Landon" wrote in message ... According to the help in Outlook it says that if you try to save a duplicate contact it will ask you if you want to add the new contact or update the existing. I am not getting prompted with this dialogue box and the check box is checked uder tools, options, contact options,"check for duplicate contacts". Any ideas? -- Thanks for your help. |
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#3
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Russ,
Thanks for your reply. I am using Outlook 2003 SP2, and exchange 2003 SP1. When I try to drag and drop a duplicate contact from a pulic folder to my local contacts I do not get prompted to add as new contact or update existing, it automatically creates a duplicate, however if I create a new duplicate contact within my local contacts and try to save and close I do get prompted to add as new or update existing. Basically, I want to copy all contacts from a public folder to my local contacts or to another public folder and get prompted whether to update existing or add as new, is this possible without a third party app? -- Thanks for your help. "Russ Valentine [MVP-Outlook]" wrote: That usually means that the folder that contains the duplicate is not connected to the Outlook Address Book Service. See if it is. Can't tell you how. You provided no version. -- Russ Valentine [MVP-Outlook] "Landon" wrote in message ... According to the help in Outlook it says that if you try to save a duplicate contact it will ask you if you want to add the new contact or update the existing. I am not getting prompted with this dialogue box and the check box is checked uder tools, options, contact options,"check for duplicate contacts". Any ideas? -- Thanks for your help. |
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#4
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That's a different issue entirely. Someone familiar with Exchange and PF
will need to answer. -- Russ Valentine [MVP-Outlook] "Landon" wrote in message ... Russ, Thanks for your reply. I am using Outlook 2003 SP2, and exchange 2003 SP1. When I try to drag and drop a duplicate contact from a pulic folder to my local contacts I do not get prompted to add as new contact or update existing, it automatically creates a duplicate, however if I create a new duplicate contact within my local contacts and try to save and close I do get prompted to add as new or update existing. Basically, I want to copy all contacts from a public folder to my local contacts or to another public folder and get prompted whether to update existing or add as new, is this possible without a third party app? -- Thanks for your help. "Russ Valentine [MVP-Outlook]" wrote: That usually means that the folder that contains the duplicate is not connected to the Outlook Address Book Service. See if it is. Can't tell you how. You provided no version. -- Russ Valentine [MVP-Outlook] "Landon" wrote in message ... According to the help in Outlook it says that if you try to save a duplicate contact it will ask you if you want to add the new contact or update the existing. I am not getting prompted with this dialogue box and the check box is checked uder tools, options, contact options,"check for duplicate contacts". Any ideas? -- Thanks for your help. |
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