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| Tags: arent, contacts, oab |
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#1
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We have about a list of about 650 contacts in a MS exchange public folder
at my office. They are all displayed and updated fine in my "other folders" section of my contacts pane. Of these very few have email addresses in them but almost all have fax numbers. I am interested mostly in faxing using Outlook with a fax transport which is configured on my machine. When I create a new message I click "to" for my Address Book. I cruise to my public folder. About 50 of the 650 contacts in the folder are displayed in my Address Book. Almost all of these 50 contacts which show up have email addresses in them. One or two have a fax number but no email. I'm missing about 550 contacts and it seems as if almost all of those 550 have a business fax in their contact file but no email. Anyone have any idea why I can't see these contacts in my adress book? |
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#2
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Are all the contacts folders in question enabled as OABs in their properties?
-- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Michael" wrote: We have about a list of about 650 contacts in a MS exchange public folder at my office. They are all displayed and updated fine in my "other folders" section of my contacts pane. Of these very few have email addresses in them but almost all have fax numbers. I am interested mostly in faxing using Outlook with a fax transport which is configured on my machine. When I create a new message I click "to" for my Address Book. I cruise to my public folder. About 50 of the 650 contacts in the folder are displayed in my Address Book. Almost all of these 50 contacts which show up have email addresses in them. One or two have a fax number but no email. I'm missing about 550 contacts and it seems as if almost all of those 550 have a business fax in their contact file but no email. Anyone have any idea why I can't see these contacts in my adress book? |
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#3
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Yes, all these contacts are in the same public folder and the folder is
enabled as OABs. I have read numerous threads about configuring properties and creating new OABs and am aware that alot of people get confused on that point. The folder I am refering to is enabled and an OAB and I have rebuilt my OAB in Tools--Email Accounts to no avail. The folder which contains the said 650 contacts is listed in my address book under Outlook Adress Book, Company Contacts. Some (about 50) contacts successfully make it in there but most (about 600) don't. I believe this to be a problem with the address book recognizing that there is either an email or fax address within the contact. The contacts with emails all show up fine but many of the contacts with just fax numbers don't. The fax numbers are recorded under "Business Fax" in the default location within the contact form. This entire contact list was imported from MS Access and the fax numbers were imported into "Business Fax." I guess I would understand this problem more if none of the contacts with just fax numbers and no email addresses would show up. I have found a couple contacts which do contain a fax number and do not contain an email which are in my address book. I have no idea why my Address Book is acting the way it is. As I understand it, if a contact is in a folder which is enabled in OAB and has either an email address or a fax number within it, it should show up in my OAB. The case is only about 10% of my contacts which fall into that catagory are showing up and there seems to be no rhyme or reason to which ones do, and which ones don't. Any ideas why this is happening? "Jocelyn Fiorello [MVP - Outlook]" wrote: Are all the contacts folders in question enabled as OABs in their properties? -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Michael" wrote: We have about a list of about 650 contacts in a MS exchange public folder at my office. They are all displayed and updated fine in my "other folders" section of my contacts pane. Of these very few have email addresses in them but almost all have fax numbers. I am interested mostly in faxing using Outlook with a fax transport which is configured on my machine. When I create a new message I click "to" for my Address Book. I cruise to my public folder. About 50 of the 650 contacts in the folder are displayed in my Address Book. Almost all of these 50 contacts which show up have email addresses in them. One or two have a fax number but no email. I'm missing about 550 contacts and it seems as if almost all of those 550 have a business fax in their contact file but no email. Anyone have any idea why I can't see these contacts in my adress book? |
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#4
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Alright! I solved my problem. When our contacts were imported to Outlook 2003
from MS Access all the business fax numbers came into Outlook in the form (xxx) xxx-xxxx. I had to go through 600 entries in our contacts and click the "business fax" button next to each fax number and check the phone number. This placed all my contacts in the for +1 (xxx) xxx-xxxx and now they all show up in my address book. YAY!! What a pain in the butt though!! Now if I could just get the I Fax Mail Transport to work that would be a whole nother thread. For now I'm happy just to have my contacts in my OAB. "Michael" wrote: Yes, all these contacts are in the same public folder and the folder is enabled as OABs. I have read numerous threads about configuring properties and creating new OABs and am aware that alot of people get confused on that point. The folder I am refering to is enabled and an OAB and I have rebuilt my OAB in Tools--Email Accounts to no avail. The folder which contains the said 650 contacts is listed in my address book under Outlook Adress Book, Company Contacts. Some (about 50) contacts successfully make it in there but most (about 600) don't. I believe this to be a problem with the address book recognizing that there is either an email or fax address within the contact. The contacts with emails all show up fine but many of the contacts with just fax numbers don't. The fax numbers are recorded under "Business Fax" in the default location within the contact form. This entire contact list was imported from MS Access and the fax numbers were imported into "Business Fax." I guess I would understand this problem more if none of the contacts with just fax numbers and no email addresses would show up. I have found a couple contacts which do contain a fax number and do not contain an email which are in my address book. I have no idea why my Address Book is acting the way it is. As I understand it, if a contact is in a folder which is enabled in OAB and has either an email address or a fax number within it, it should show up in my OAB. The case is only about 10% of my contacts which fall into that catagory are showing up and there seems to be no rhyme or reason to which ones do, and which ones don't. Any ideas why this is happening? "Jocelyn Fiorello [MVP - Outlook]" wrote: Are all the contacts folders in question enabled as OABs in their properties? -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Michael" wrote: We have about a list of about 650 contacts in a MS exchange public folder at my office. They are all displayed and updated fine in my "other folders" section of my contacts pane. Of these very few have email addresses in them but almost all have fax numbers. I am interested mostly in faxing using Outlook with a fax transport which is configured on my machine. When I create a new message I click "to" for my Address Book. I cruise to my public folder. About 50 of the 650 contacts in the folder are displayed in my Address Book. Almost all of these 50 contacts which show up have email addresses in them. One or two have a fax number but no email. I'm missing about 550 contacts and it seems as if almost all of those 550 have a business fax in their contact file but no email. Anyone have any idea why I can't see these contacts in my adress book? |
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#5
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That piece about having imported the Contacts would have made this easy to
solve. Always include information like that when you post questions. Which fax service are you trying to use? What isn't working? -- Russ Valentine [MVP-Outlook] "Michael" wrote in message ... Alright! I solved my problem. When our contacts were imported to Outlook 2003 from MS Access all the business fax numbers came into Outlook in the form (xxx) xxx-xxxx. I had to go through 600 entries in our contacts and click the "business fax" button next to each fax number and check the phone number. This placed all my contacts in the for +1 (xxx) xxx-xxxx and now they all show up in my address book. YAY!! What a pain in the butt though!! Now if I could just get the I Fax Mail Transport to work that would be a whole nother thread. For now I'm happy just to have my contacts in my OAB. "Michael" wrote: Yes, all these contacts are in the same public folder and the folder is enabled as OABs. I have read numerous threads about configuring properties and creating new OABs and am aware that alot of people get confused on that point. The folder I am refering to is enabled and an OAB and I have rebuilt my OAB in Tools--Email Accounts to no avail. The folder which contains the said 650 contacts is listed in my address book under Outlook Adress Book, Company Contacts. Some (about 50) contacts successfully make it in there but most (about 600) don't. I believe this to be a problem with the address book recognizing that there is either an email or fax address within the contact. The contacts with emails all show up fine but many of the contacts with just fax numbers don't. The fax numbers are recorded under "Business Fax" in the default location within the contact form. This entire contact list was imported from MS Access and the fax numbers were imported into "Business Fax." I guess I would understand this problem more if none of the contacts with just fax numbers and no email addresses would show up. I have found a couple contacts which do contain a fax number and do not contain an email which are in my address book. I have no idea why my Address Book is acting the way it is. As I understand it, if a contact is in a folder which is enabled in OAB and has either an email address or a fax number within it, it should show up in my OAB. The case is only about 10% of my contacts which fall into that catagory are showing up and there seems to be no rhyme or reason to which ones do, and which ones don't. Any ideas why this is happening? "Jocelyn Fiorello [MVP - Outlook]" wrote: Are all the contacts folders in question enabled as OABs in their properties? -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Michael" wrote: We have about a list of about 650 contacts in a MS exchange public folder at my office. They are all displayed and updated fine in my "other folders" section of my contacts pane. Of these very few have email addresses in them but almost all have fax numbers. I am interested mostly in faxing using Outlook with a fax transport which is configured on my machine. When I create a new message I click "to" for my Address Book. I cruise to my public folder. About 50 of the 650 contacts in the folder are displayed in my Address Book. Almost all of these 50 contacts which show up have email addresses in them. One or two have a fax number but no email. I'm missing about 550 contacts and it seems as if almost all of those 550 have a business fax in their contact file but no email. Anyone have any idea why I can't see these contacts in my adress book? |
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