Receive multi-copies of incoming emails?
 

I daily receive emails four or five times... cloned... repeated. Four or
five copies of each. Any thoughts?

Receive multi-copies of incoming emails?
 

Aloha wendystation,

I have thoughts constantly. The immediate one is that we need more information
to answer your question. :-)

To start with...What version of Outlook are you using?

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html

I daily receive emails four or five times... cloned... repeated.
Four or five copies of each. Any thoughts?

Receive multi-copies of incoming emails?
 

Microsoft Office Outlook 2003 (11.8010.6568) SP2
Part of Microsoft Office Standard Edition 2003

Microsoft Windows XP Home Edition Version 2002 Service Pack 2

Computer: Intel(R) Pentium(R) 4 CPU 3.00GHz
3.00GHz, 504MB of RAM

Windows Internet Explorer 7 (Version 7.0.5346.5)
(previously using Windows Internet Explorer 6 with same problem)

_________________





"Ben M. Schorr - MVP" wrote:

Aloha wendystation,

I have thoughts constantly. The immediate one is that we need more information
to answer your question. :-)

To start with...What version of Outlook are you using?

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html

I daily receive emails four or five times... cloned... repeated.
Four or five copies of each. Any thoughts?

Receive multi-copies of incoming emails?
 

Aaahhh... I'm sinking into the depth of this topic.... any lifelines out
there? Co-worker suggested Eudora, but I really don't want to do that.
Helpppp!

"wendystation" wrote:

Microsoft Office Outlook 2003 (11.8010.6568) SP2
Part of Microsoft Office Standard Edition 2003

Microsoft Windows XP Home Edition Version 2002 Service Pack 2

Computer: Intel(R) Pentium(R) 4 CPU 3.00GHz
3.00GHz, 504MB of RAM

Windows Internet Explorer 7 (Version 7.0.5346.5)
(previously using Windows Internet Explorer 6 with same problem)

_________________





"Ben M. Schorr - MVP" wrote:

Aloha wendystation,

I have thoughts constantly. The immediate one is that we need more information
to answer your question. :-)

To start with...What version of Outlook are you using?

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html

I daily receive emails four or five times... cloned... repeated.
Four or five copies of each. Any thoughts?

Receive multi-copies of incoming emails?
 

wendystation wrote:

I daily receive emails four or five times... cloned... repeated.
Four or five copies of each. Any thoughts?

The first thing to do is to make sure you're NOT scanning incoming mail with
an antivirus program. Second, make sure the send/receive interval is no
less than about ten minutes. Third, lengthen the server timeout value (on
the Advanced tab of your account properties). How many accounts do you have
defined?
--
Brian Tillman

Receive multi-copies of incoming emails?
 

"Brian Tillman" wrote:

wendystation wrote:

I daily receive emails four or five times... cloned... repeated.
Four or five copies of each. Any thoughts?

The first thing to do is to make sure you're NOT scanning incoming mail with
an antivirus program. Second, make sure the send/receive interval is no
less than about ten minutes. Third, lengthen the server timeout value (on
the Advanced tab of your account properties). How many accounts do you have
defined?
--
Brian Tillman

First... scanning incoming mail? Absolutely! How is it okay to cease doing
this, and avoid incoming problems? Second, send receive was 5 minutes, I've
now adjusted it to 10. I have six email accounts defined.
Sincere thanks for your response!
Wendy Station

Receive multi-copies of incoming emails?
 

Aloha wendystation,

Sorry about the delay -- actually Brian gave you the answer I would have.
Look at your anti-virus software first and mail-checking interval second.
You could try temporarily disabling your anti-virus software to see if the
problem goes away. Then at least you can narrow the problem to your A/V
software or eliminate it as a cause.

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html

Aaahhh... I'm sinking into the depth of this topic.... any lifelines
out there? Co-worker suggested Eudora, but I really don't want to do
that. Helpppp!

"wendystation" wrote:

Microsoft Office Outlook 2003 (11.8010.6568) SP2
Part of Microsoft Office Standard Edition 2003
Microsoft Windows XP Home Edition Version 2002 Service Pack 2

Computer: Intel(R) Pentium(R) 4 CPU 3.00GHz
3.00GHz, 504MB of RAM
Windows Internet Explorer 7 (Version 7.0.5346.5)
(previously using Windows Internet Explorer 6 with same problem)
_________________

"Ben M. Schorr - MVP" wrote:

Aloha wendystation,

I have thoughts constantly. The immediate one is that we need more
information to answer your question. :-)

To start with...What version of Outlook are you using?

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html
I daily receive emails four or five times... cloned... repeated.
Four or five copies of each. Any thoughts?

Receive multi-copies of incoming emails?
 

wendystation wrote:

First... scanning incoming mail? Absolutely! How is it okay to
cease doing this, and avoid incoming problems?

As long as you run your AV program's on-access or real-time scanner, there's
no need to scan incoming mail. If you were to get an infected message and
you were loopy enough to run the attachment from the message, your on-access
scanner would still alert you and provent the inection.

Second, send receive was 5 minutes, I've now adjusted it to 10.

That's the most often recommended minimum.

I have six email accounts defined.

Are all of these accounts hosted my the same server? Might any of them be
aliases of another (i.e., you use the same ISP credentials in the account
properties to connect to the POP server)? I'm assuming they're POP
accounts, but if not, what types of accounts are they?
--
Brian Tillman

Receive multi-copies of incoming emails?
 

"Brian Tillman" wrote:

wendystation wrote:

First... scanning incoming mail? Absolutely! How is it okay to
cease doing this, and avoid incoming problems?

As long as you run your AV program's on-access or real-time scanner, there's
no need to scan incoming mail. If you were to get an infected message and
you were loopy enough to run the attachment from the message, your on-access
scanner would still alert you and provent the inection.

Second, send receive was 5 minutes, I've now adjusted it to 10.

That's the most often recommended minimum.

I have six email accounts defined.

Are all of these accounts hosted my the same server? Might any of them be
aliases of another (i.e., you use the same ISP credentials in the account
properties to connect to the POP server)? I'm assuming they're POP
accounts, but if not, what types of accounts are they?
--
Brian Tillman



Explain please... "As long as you run your AV program's on-access or
real-time scanner, there's no need to scan incoming mail."

I've never heard of an anti-virus program delivering 4 emails? Turning off
my emails AV program sounds rather like running naked through poison ivy.

My email accounts are all POP accounts, on separate servers.

Receive multi-copies of incoming emails?
 

wendystation wrote:

Explain please... "As long as you run your AV program's on-access or
real-time scanner, there's no need to scan incoming mail."

I've never heard of an anti-virus program delivering 4 emails?

If you scan incoming mail, your AV program wedges itself between Outlook and
your mail server. This can affect the communications path between the
Outlook and the server, not allowing Outlook to know when the send/receive
cycle completes. If it can't tell that, it can obtain multiple copies.

Turning off my emails AV program sounds rather like running naked
through poison ivy.

And I told you how that's just not true. I didn't say to disable the AV
program entirely, just the mail scanner.

My email accounts are all POP accounts, on separate servers.

Are they all in the same send/receive group?
--
Brian Tillman