|
| If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|||||||
| Tags: contact, problems |
|
|
Thread Tools | Display Modes |
|
#1
April 24th 06, 08:13 PM
posted to microsoft.public.outlook.contacts
|
|||
|
|||
Contact problems
After install Office 2k over Outlook XP, I ran into the following problem.
The user's contacts show in the folder view, but when he creates a new email and clicks on the "To" button, his contacts do not show in the "Select names" window in the dropdown box when he selects All Contacts under All Address Lists or Contacts under the Outlook Address Book. 
|
| Ads |
|
#2
April 24th 06, 08:40 PM
posted to microsoft.public.outlook.contacts
|
|||
|
|||
|
Contact problems
You're kidding, right?
Tell me you did not try to install an older version over a newer one. -- Russ Valentine [MVP-Outlook] "Ray Drummond" wrote in message ... After install Office 2k over Outlook XP, I ran into the following problem. The user's contacts show in the folder view, but when he creates a new and clicks on the "To" button, his contacts do not show in the "Select names" window in the dropdown box when he selects All Contacts under All Address Lists or Contacts under the Outlook Address Book.
|
|
#3
April 24th 06, 08:49 PM
posted to microsoft.public.outlook.contacts
|
|||
|
|||
|
Contact problems
I uninstalled the version before I did this.
"Russ Valentine [MVP-Outlook]" wrote: You're kidding, right? Tell me you did not try to install an older version over a newer one. -- Russ Valentine [MVP-Outlook] "Ray Drummond" wrote in message ... After install Office 2k over Outlook XP, I ran into the following problem. The user's contacts show in the folder view, but when he creates a new and clicks on the "To" button, his contacts do not show in the "Select names" window in the dropdown box when he selects All Contacts under All Address Lists or Contacts under the Outlook Address Book.
|
|
#4
April 24th 06, 09:58 PM
posted to microsoft.public.outlook.contacts
|
|||
|
|||
|
Contact problems
Even so, you are in a completely unsupported scenario. Did you run the
Eraser utility? Did you create a new Outlook profile? You would need to have done both for things even to have a chance of working. You also must post Outlook's mail support mode if you need help repairing your Address Book Service. -- Russ Valentine [MVP-Outlook] "Ray Drummond" wrote in message ... I uninstalled the version before I did this. "Russ Valentine [MVP-Outlook]" wrote: You're kidding, right? Tell me you did not try to install an older version over a newer one. -- Russ Valentine [MVP-Outlook] "Ray Drummond" wrote in message ... After install Office 2k over Outlook XP, I ran into the following problem. The user's contacts show in the folder view, but when he creates a new and clicks on the "To" button, his contacts do not show in the "Select names" window in the dropdown box when he selects All Contacts under All Address Lists or Contacts under the Outlook Address Book.
|
|
#5
April 24th 06, 10:13 PM
posted to microsoft.public.outlook.contacts
|
|||
|
|||
|
Contact problems
I had that reversed. It was Office 2k being upgraded to Office XP.
"Russ Valentine [MVP-Outlook]" wrote: Even so, you are in a completely unsupported scenario. Did you run the Eraser utility? Did you create a new Outlook profile? You would need to have done both for things even to have a chance of working. You also must post Outlook's mail support mode if you need help repairing your Address Book Service. -- Russ Valentine [MVP-Outlook] "Ray Drummond" wrote in message ... I uninstalled the version before I did this. "Russ Valentine [MVP-Outlook]" wrote: You're kidding, right? Tell me you did not try to install an older version over a newer one. -- Russ Valentine [MVP-Outlook] "Ray Drummond" wrote in message ... After install Office 2k over Outlook XP, I ran into the following problem. The user's contacts show in the folder view, but when he creates a new and clicks on the "To" button, his contacts do not show in the "Select names" window in the dropdown box when he selects All Contacts under All Address Lists or Contacts under the Outlook Address Book.
|
|
#6
April 24th 06, 10:31 PM
posted to microsoft.public.outlook.contacts
|
|||
|
|||
|
Contact problems
Well then its simple.
Upgrading Office versions does not work until you create a new Outlook profile from scratch. After you do, make sure you configure the Outlook Address Book correctly. New profile: http://support.microsoft.com/kb/287072/ Outlook Address Book: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Ray Drummond" wrote in message ... I had that reversed. It was Office 2k being upgraded to Office XP. "Russ Valentine [MVP-Outlook]" wrote: Even so, you are in a completely unsupported scenario. Did you run the Eraser utility? Did you create a new Outlook profile? You would need to have done both for things even to have a chance of working. You also must post Outlook's mail support mode if you need help repairing your Address Book Service. -- Russ Valentine [MVP-Outlook] "Ray Drummond" wrote in message ... I uninstalled the version before I did this. "Russ Valentine [MVP-Outlook]" wrote: You're kidding, right? Tell me you did not try to install an older version over a newer one. -- Russ Valentine [MVP-Outlook] "Ray Drummond" wrote in message ... After install Office 2k over Outlook XP, I ran into the following problem. The user's contacts show in the folder view, but when he creates a new and clicks on the "To" button, his contacts do not show in the "Select names" window in the dropdown box when he selects All Contacts under All Address Lists or Contacts under the Outlook Address Book.
|
| Thread Tools | |
| Display Modes | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| problems | the boss | Outlook Express | 1 | April 20th 06 01:01 AM |
| PlanPlus v 3 (and Outlook 2003 SP2) - install problems, uninstall problems, bugs? | kkernspa | Add-ins for Outlook | 0 | April 9th 06 03:07 AM |
| Out of office problems | grantfinlayson | Outlook - General Queries | 0 | March 16th 06 04:57 PM |
| problems with business contact manager | Arthur | Outlook - General Queries | 1 | January 29th 06 09:32 PM |
| Import Contact Data for certain fields only - update not replace entire contact | Pennycook | Outlook - Using Contacts | 4 | January 19th 06 06:07 AM |
Linear Mode
