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#1
April 3rd 06, 11:57 AM
posted to microsoft.public.outlook.contacts
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outlook address book greyed out
Hi.
We are using outlook 2002 sp3 and have a problem with one user where he cannot tick - show contacts as outlook address book as it is greyed out. I checked the permissions and for some reason he had not permissions to his own contacts, once given owner access the option is still greyed out ? Tried creating a new contacts folder but same problem is inherited down the tree ? Any ideas please ? Thanks Carolyn 
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#2
April 3rd 06, 12:20 PM
posted to microsoft.public.outlook.contacts
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outlook address book greyed out
See if removing and then re-adding the Outlook Address Book Service helps,
Tools || Email Accounts || 4th Radio button || Highlight OAB and remove || Close and restart Outlook and then re-add. "Carolyn Bromley" anon@anon wrote in message ... Hi. We are using outlook 2002 sp3 and have a problem with one user where he cannot tick - show contacts as outlook address book as it is greyed out. I checked the permissions and for some reason he had not permissions to his own contacts, once given owner access the option is still greyed out ? Tried creating a new contacts folder but same problem is inherited down the tree ? Any ideas please ? Thanks Carolyn
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#3
April 4th 06, 09:49 AM
posted to microsoft.public.outlook.contacts
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outlook address book greyed out
"Noel All" wrote in message ... See if removing and then re-adding the Outlook Address Book Service helps, Tools || Email Accounts || 4th Radio button || Highlight OAB and remove || Close and restart Outlook and then re-add. "Carolyn Bromley" anon@anon wrote in message ... Hi. We are using outlook 2002 sp3 and have a problem with one user where he cannot tick - show contacts as outlook address book as it is greyed out. I checked the permissions and for some reason he had not permissions to his own contacts, once given owner access the option is still greyed out ? Tried creating a new contacts folder but same problem is inherited down the tree ? Any ideas please ? Thanks Carolyn
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#4
April 4th 06, 09:49 AM
posted to microsoft.public.outlook.contacts
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outlook address book greyed out
Hi Noel,
Thanks that worked. There was not Outlook address book so just added it and closed and opened Outlook and all fine now. Thanks again Carolyn "Noel All" wrote in message ... See if removing and then re-adding the Outlook Address Book Service helps, Tools || Email Accounts || 4th Radio button || Highlight OAB and remove || Close and restart Outlook and then re-add. "Carolyn Bromley" anon@anon wrote in message ... Hi. We are using outlook 2002 sp3 and have a problem with one user where he cannot tick - show contacts as outlook address book as it is greyed out. I checked the permissions and for some reason he had not permissions to his own contacts, once given owner access the option is still greyed out ? Tried creating a new contacts folder but same problem is inherited down the tree ? Any ideas please ? Thanks Carolyn
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