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#1
June 26th 09, 11:16 AM
posted to microsoft.public.outlook.installation
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KB968858 Causes Rules to Reset
After installing KB968858, the custom rules that govern which emails will be
what color based on a specified criteria are lost. Several users' have created rules to either make unread emails show up in red, or emails from specific senders in a certain color etc using Automatic Formatting. However, once the patch has been applied, those rules are lost and it goes back to the default. Is there a way of backing up & restoring Automatic Formatting rules? -- Julius G. Perkins, IV Enterprise Systems Workstation Architect 
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#2
June 26th 09, 12:07 PM
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KB968858 Causes Rules to Reset
No, that is not possible.
Note that this is a hotfix and not a regular update. As the article states, for support on the hotfix you'll have to contact Microsoft. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "JuliusPIV" wrote in message news  After installing KB968858, the custom rules that govern which emails will be what color based on a specified criteria are lost. Several users' have created rules to either make unread emails show up in red, or emails from specific senders in a certain color etc using Automatic Formatting. However, once the patch has been applied, those rules are lost and it goes back to the default. Is there a way of backing up & restoring Automatic Formatting rules? -- Julius G. Perkins, IV Enterprise Systems Workstation Architect
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#3
June 26th 09, 01:39 PM
posted to microsoft.public.outlook.installation
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KB968858 Causes Rules to Reset
Thanks for the prompt response. I'll contact Microsoft and post my findings.
-- Julius G. Perkins, IV Enterprise Systems Workstation Architect "Roady [MVP]" wrote: No, that is not possible. Note that this is a hotfix and not a regular update. As the article states, for support on the hotfix you'll have to contact Microsoft. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "JuliusPIV" wrote in message news After installing KB968858, the custom rules that govern which emails will be what color based on a specified criteria are lost. Several users' have created rules to either make unread emails show up in red, or emails from specific senders in a certain color etc using Automatic Formatting. However, once the patch has been applied, those rules are lost and it goes back to the default. Is there a way of backing up & restoring Automatic Formatting rules? -- Julius G. Perkins, IV Enterprise Systems Workstation Architect
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