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#1
April 15th 09, 10:55 PM
posted to microsoft.public.outlook.installation
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delete button doesn't move items to deleted items folder
When I click on the Delete button, it doesn't move a message to the deleted
items foler, the message is just gone. Even when I drag an item to the deleted items folder, the message disappears. It's driving me crazy. I can drag an unread item to the deleted items folder, and it will stay there until I read it. Once I've read it and go back to the in box, then back to the deleted items folder, it's GONE. What do I do so that I can drag items to the deleted items folder and click on the X to delete items so they will go to the deleted items folder? 
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#2
April 15th 09, 11:47 PM
posted to microsoft.public.outlook.installation
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delete button doesn't move items to deleted items folder
Go to 'View|Current View' and make sure "Unread messages in this folder" is
NOT selected. When this option is turned on, it has the effect of making a message disappear as soon as it is marked "Read". Hal -- Hal Hostetler, CPBE Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX www.kvoa.com -- KVOA Television, Tucson, AZ. Live at Hot Licks - www.badnewsbluesband.comcom "Anne" wrote in message ... When I click on the Delete button, it doesn't move a message to the deleted items foler, the message is just gone. Even when I drag an item to the deleted items folder, the message disappears. It's driving me crazy. I can drag an unread item to the deleted items folder, and it will stay there until I read it. Once I've read it and go back to the in box, then back to the deleted items folder, it's GONE. What do I do so that I can drag items to the deleted items folder and click on the X to delete items so they will go to the deleted items folder?
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#3
April 15th 09, 11:49 PM
posted to microsoft.public.outlook.installation
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delete button doesn't move items to deleted items folder
"Anne" wrote in message
... When I click on the Delete button, it doesn't move a message to the deleted items foler, the message is just gone. Even when I drag an item to the deleted items folder, the message disappears. It's driving me crazy. I can drag an unread item to the deleted items folder, and it will stay there until I read it. Once I've read it and go back to the in box, then back to the deleted items folder, it's GONE. What do I do so that I can drag items to the deleted items folder and click on the X to delete items so they will go to the deleted items folder? Check the view you're using in the Deleted Items folder. If it's the "Unread Messages" view, switch to the "Messages" view instead. -- Brian Tillman [MVP-Outlook]
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#4
April 16th 09, 02:46 PM
posted to microsoft.public.outlook.installation
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delete button doesn't move items to deleted items folder
Thank you so much. I appreciate your help!
"Brian Tillman [MVP - Outlook]" wrote: "Anne" wrote in message ... When I click on the Delete button, it doesn't move a message to the deleted items foler, the message is just gone. Even when I drag an item to the deleted items folder, the message disappears. It's driving me crazy. I can drag an unread item to the deleted items folder, and it will stay there until I read it. Once I've read it and go back to the in box, then back to the deleted items folder, it's GONE. What do I do so that I can drag items to the deleted items folder and click on the X to delete items so they will go to the deleted items folder? Check the view you're using in the Deleted Items folder. If it's the "Unread Messages" view, switch to the "Messages" view instead. -- Brian Tillman [MVP-Outlook]
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#5
April 16th 09, 02:46 PM
posted to microsoft.public.outlook.installation
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delete button doesn't move items to deleted items folder
Thank you so much. I appreciate your help!
"Hal Hostetler [MVP-P/I]" wrote: Go to 'View|Current View' and make sure "Unread messages in this folder" is NOT selected. When this option is turned on, it has the effect of making a message disappear as soon as it is marked "Read". Hal -- Hal Hostetler, CPBE Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX www.kvoa.com -- KVOA Television, Tucson, AZ. Live at Hot Licks - www.badnewsbluesband.comcom "Anne" wrote in message ... When I click on the Delete button, it doesn't move a message to the deleted items foler, the message is just gone. Even when I drag an item to the deleted items folder, the message disappears. It's driving me crazy. I can drag an unread item to the deleted items folder, and it will stay there until I read it. Once I've read it and go back to the in box, then back to the deleted items folder, it's GONE. What do I do so that I can drag items to the deleted items folder and click on the X to delete items so they will go to the deleted items folder?
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