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| Tags: 2007, outlook, reinstalled, wants |
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#1
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My wife and I have Vista Home Premium. I have the 64-bit version and she
has the 32-bit version. On mine I'm the Administrator and we both have user accounts. On her system she is the administrator and we have user accounts. We also have Office Professional on both computers, but only my wife's user account on my computer includes office. Today she logged onto her user account on my computer and tried to check her email. Outlook 2007 opened and her email from 2 week ago displayed (the last time she used ot on my computer). We then got (get) messages that windows is configuring outlook and the we have to run set-up. Outlook then closes. Any idea what's happening and how to fix it? |
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#2
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Did it work correctly when she used it before? Did any windows or office
updates installed? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "BP" wrote in message ... My wife and I have Vista Home Premium. I have the 64-bit version and she has the 32-bit version. On mine I'm the Administrator and we both have user accounts. On her system she is the administrator and we have user accounts. We also have Office Professional on both computers, but only my wife's user account on my computer includes office. Today she logged onto her user account on my computer and tried to check her email. Outlook 2007 opened and her email from 2 week ago displayed (the last time she used ot on my computer). We then got (get) messages that windows is configuring outlook and the we have to run set-up. Outlook then closes. Any idea what's happening and how to fix it? |
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#3
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It worked properly. The last mail on it is date 8/11. I update
regularly so I suppose there were updates, but I don;t know which or when. I have no problem with any of the Office products when I log in. Sorry I don't have more detail. Diane Poremsky [MVP] formulated on Sunday : Did it work correctly when she used it before? Did any windows or office updates installed? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "BP" wrote in message ... My wife and I have Vista Home Premium. I have the 64-bit version and she has the 32-bit version. On mine I'm the Administrator and we both have user accounts. On her system she is the administrator and we have user accounts. We also have Office Professional on both computers, but only my wife's user account on my computer includes office. Today she logged onto her user account on my computer and tried to check her email. Outlook 2007 opened and her email from 2 week ago displayed (the last time she used ot on my computer). We then got (get) messages that windows is configuring outlook and the we have to run set-up. Outlook then closes. Any idea what's happening and how to fix it? |
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#4
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"unknown" wrote: Mine does the same thing or tells me MSVCR80.dll is not installed. It is very frustrating I can find no help anywhere with this problem. |
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#5
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What computer do you use? It's a known issue with Acers.
-- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "ssvec90" wrote in message ... "unknown" wrote: Mine does the same thing or tells me MSVCR80.dll is not installed. It is very frustrating I can find no help anywhere with this problem. |
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