Outlook 2007 - Cannot Open
 

I recently installed Office suite - Ultimate version. Everything is working
fine so far, except for Outlook. Every time I try to open the program I get
the following message:

"Cannot open your default e-mail folders. An unexpected error has occurred.
MAPI was unable to load the information service gwmsp1.dll. Be sure the
service is correctly installed and configured."

I have been using Outlook Express for my email, but I was using my old
Outlook for the calendar. I'd like to use the Outlook 2007 for both. I put
the disk back in serveral times and ran the repair option, but it hasn't
helped. I've also been the Microsoft Update web site and downloaded
everything I could find that looked pertinant.

Anyone have any ideas??
Thanks.

Outlook 2007 - Cannot Open
 

You also seem to have Group Wise installed on your system which integrates
with Outlook. Uninstall/disable/update that addin and try again.
See http://www.msoutlook.info/question/88

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Ahowudoon" .(donotspam) wrote in message
...
I recently installed Office suite - Ultimate version. Everything is
working
fine so far, except for Outlook. Every time I try to open the program I
get
the following message:

"Cannot open your default e-mail folders. An unexpected error has
occurred.
MAPI was unable to load the information service gwmsp1.dll. Be sure the
service is correctly installed and configured."

I have been using Outlook Express for my email, but I was using my old
Outlook for the calendar. I'd like to use the Outlook 2007 for both. I
put
the disk back in serveral times and ran the repair option, but it hasn't
helped. I've also been the Microsoft Update web site and downloaded
everything I could find that looked pertinant.

Anyone have any ideas??
Thanks.