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I can't receive E-Mails in Outlook 2007





 
 
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  #1  
Old April 23rd 08, 01:49 AM posted to microsoft.public.outlook.installation
Terry Gormley uk
external usenet poster
 
Posts: 1
Default I can't receive E-Mails in Outlook 2007

I've just bought a new PC running 64 Bit Vista.
I configured Windows Mail to manage my E-Mail - no problems.
A few days ago I installed a trial version of Office 2007 and set up Outlook
as my E-Mail program.
I allowed the "wizard" to import my settings from Windows Mail but although
the wizard succesfully sent a test E-Mail, when Outlook tried to receive
E-mails I got a pop up asking me to confirm my user name and password and
that's as far as I've got. I've keyed and re-keyed the correct User Name and
Password. I've re-run the wizard, I've keyed my Account settings manually but
all I can do is to send E-Mails - not receive.
At the moment I'm sending E-Mails using Outlook and receiving them using
Windows Mail.
I temporarily disabled Norton - but it made no difference.
Any ideas welcome !!!!
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  #2  
Old April 23rd 08, 02:30 AM posted to microsoft.public.outlook.installation
Hal Hostetler [MVP P/I]
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Posts: 958
Default I can't receive E-Mails in Outlook 2007

Both Norton and McAfee are incompatible with Vista and should be replaced
with something that is, such as AVG or Avast! Whatever replacement product
you choose, do a custom install and DO NOT install any email scanning
modules or services. If you wish to continue to use Norton, uninstall it
completely, then re-install per the above, NO email scanning whatsoever.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Terry Gormley uk" Terry Gormley wrote in
message ...
I've just bought a new PC running 64 Bit Vista.
I configured Windows Mail to manage my E-Mail - no problems.
A few days ago I installed a trial version of Office 2007 and set up

Outlook
as my E-Mail program.
I allowed the "wizard" to import my settings from Windows Mail but

although
the wizard succesfully sent a test E-Mail, when Outlook tried to receive
E-mails I got a pop up asking me to confirm my user name and password and
that's as far as I've got. I've keyed and re-keyed the correct User Name

and
Password. I've re-run the wizard, I've keyed my Account settings manually

but
all I can do is to send E-Mails - not receive.
At the moment I'm sending E-Mails using Outlook and receiving them using
Windows Mail.
I temporarily disabled Norton - but it made no difference.
Any ideas welcome !!!!



 




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