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Outlook set to look for offline files--will not open



 
 
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  #1  
Old April 6th 08, 05:16 PM posted to microsoft.public.outlook.installation
Mr. Coffee
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Posts: 1
Default Outlook set to look for offline files--will not open

Outlook 2003 on Vista. Has been working fine until I was suddenly unable to
connect to my VPN server--but that's a different problem.

I opened Outlook, which informed me that it could not connect to Exchange
and offered "Work Offline" as an option. I selected that and got the error
message:
"Unable to open your default email folders. The file C:\users... is not an
offline folder file"

I clicked okay and the application closed. Now, every time I launch the
application, it goes straight to that error message. I have no other options.
I do not have the option to use my Exchange mailbox.

I found knowledge base articles around converting offline files to different
formats. That's not what I want to do. I want to use Exchange, but Outlook is
stuck in a loop.

thanks in advance.

  #2  
Old April 6th 08, 07:09 PM posted to microsoft.public.outlook.installation
Castell
external usenet poster
 
Posts: 62
Default Outlook set to look for offline files--will not open

Whilst connected to your VPN, create a new Outlook profile using the Control
Panel "mail" applet, add your Exchange server details and re-set your
offline settings.


"Mr. Coffee" wrote in message
...
Outlook 2003 on Vista. Has been working fine until I was suddenly unable
to
connect to my VPN server--but that's a different problem.

I opened Outlook, which informed me that it could not connect to Exchange
and offered "Work Offline" as an option. I selected that and got the error
message:
"Unable to open your default email folders. The file C:\users... is not an
offline folder file"

I clicked okay and the application closed. Now, every time I launch the
application, it goes straight to that error message. I have no other
options.
I do not have the option to use my Exchange mailbox.

I found knowledge base articles around converting offline files to
different
formats. That's not what I want to do. I want to use Exchange, but Outlook
is
stuck in a loop.

thanks in advance.


 




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