Problem configuring Exchange
 

Sorry to be a bother. I have been trying, off and on, for several weeks to
get my account working. I have downloaded and installed Outlook 2007 from
your website. I installed a POP 3 account to test Outlook, and it is working.

When I follow the instructions on your website using "Auto Account Setup", I
get stuck when I "click next to contact my e-mail server and configure my
internet service provider or Microsoft Exchange server account settings."

The utility does an "Online search for server settings". This search
results in an error: "An encrypted connection to your mail serer is not
available. Click Next to attempt using an unencrypted connection." Which I
do, resulting in the following: "Problem connecting to Server". I am
offered the choice of "retry" or checking the box "Manually configure server
settings".

I have tried numerous combinations of possible "Exchange Server" (mostly
EXVBE014-15.exch014.msoutlookonline.net)and "User Name". All of which result
in: "The action cannot be completed. The connection to Microsoft Exchage is
unavailable. Outlook must be online or connected to complete this action."

Can you provide any suggestions?

Kind regards,

John

Problem configuring Exchange
 

Note that this is a peer-to-peer newsgroup and that you are not addressing
Microsoft here.

Where exactly do you have your Exchange hosting (if at all)?
You should contact your ISP/mail admin for the correct server settings.
There is no way we can know those for you.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"John Kamps" wrote in message
...
Sorry to be a bother. I have been trying, off and on, for several weeks
to
get my account working. I have downloaded and installed Outlook 2007 from
your website. I installed a POP 3 account to test Outlook, and it is
working.

When I follow the instructions on your website using "Auto Account Setup",
I
get stuck when I "click next to contact my e-mail server and configure my
internet service provider or Microsoft Exchange server account settings."

The utility does an "Online search for server settings". This search
results in an error: "An encrypted connection to your mail serer is not
available. Click Next to attempt using an unencrypted connection." Which
I
do, resulting in the following: "Problem connecting to Server". I am
offered the choice of "retry" or checking the box "Manually configure
server
settings".

I have tried numerous combinations of possible "Exchange Server" (mostly
EXVBE014-15.exch014.msoutlookonline.net)and "User Name". All of which
result
in: "The action cannot be completed. The connection to Microsoft Exchage
is
unavailable. Outlook must be online or connected to complete this
action."

Can you provide any suggestions?

Kind regards,

John

Problem configuring Exchange
 

Hi Robert,

I have sent a dozen e-mails to my provider, without a reply, including the
one I sent to you. Does the following help?

Configuring your Exchange Client manually.
To configure your Exchange Client manually use the information below:
MS Exchange Server Name: EXVBE014-15.exch014.msoutlookonline.net
Server Domain Name: EXCH014
Server IP Address: 207.5.72.45

I have tried using the server info, and that is when I have the problem.

"Roady [MVP]" wrote:

Note that this is a peer-to-peer newsgroup and that you are not addressing
Microsoft here.

Where exactly do you have your Exchange hosting (if at all)?
You should contact your ISP/mail admin for the correct server settings.
There is no way we can know those for you.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"John Kamps" wrote in message
...
Sorry to be a bother. I have been trying, off and on, for several weeks
to
get my account working. I have downloaded and installed Outlook 2007 from
your website. I installed a POP 3 account to test Outlook, and it is
working.

When I follow the instructions on your website using "Auto Account Setup",
I
get stuck when I "click next to contact my e-mail server and configure my
internet service provider or Microsoft Exchange server account settings."

The utility does an "Online search for server settings". This search
results in an error: "An encrypted connection to your mail serer is not
available. Click Next to attempt using an unencrypted connection." Which
I
do, resulting in the following: "Problem connecting to Server". I am
offered the choice of "retry" or checking the box "Manually configure
server
settings".

I have tried numerous combinations of possible "Exchange Server" (mostly
EXVBE014-15.exch014.msoutlookonline.net)and "User Name". All of which
result
in: "The action cannot be completed. The connection to Microsoft Exchage
is
unavailable. Outlook must be online or connected to complete this
action."

Can you provide any suggestions?

Kind regards,

John