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| Tags: attachments, large, sending |
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#1
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After upgrading to Outlook 2003 and Exchange Server 2003 we can not longer
send e-mails with large attachments. We could send them OK before with Outlook Express but not now. This is true whether the Account used is the external e-mail account or the Exchange Server account. In actuality, Exchange Server is not used yet but has been installed on the server. Is there a setting somewhere that determines the size of allowed attachments? Does anyone have any suggestions? Thanks for your help. |
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#3
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Hal,
Thanks for the info. I didn't know where to find those limits. However, once I found them unfortunately there are no limits set. So we should be able to send unlimited size attachments. I don't believe the issue is at the ISP since we have problems with files of only a megabyte or so. I can also send the large attachments if I do it from the ISP's internet mail and we can receive large attachments...just not able to forward them or create large ones ourselves. Exchange Server may just be coincidental since it was installed around the same time this problem surfaced. In fact, when I don't use the Exchange Server account I still have the same problem. Any more suggestions? Thanks, Mike "Hal Hostetler [MVP P/I]" wrote: Email size limits are set on the email server, not the client. Exchange Server has settings to impose such limits, as do virtually all ISP servers. Exchange Server limits are set in the System Manager application. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Clinton County" Clinton wrote in message ... After upgrading to Outlook 2003 and Exchange Server 2003 we can not longer send e-mails with large attachments. We could send them OK before with Outlook Express but not now. This is true whether the Account used is the external e-mail account or the Exchange Server account. In actuality, Exchange Server is not used yet but has been installed on the server. Is there a setting somewhere that determines the size of allowed attachments? Does anyone have any suggestions? Thanks for your help. |
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#4
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Many ISPs set limits on the order of 1-2 MB, so we can't rule them out. If
by "the ISP's internet mail " you mean a webmail interface, this client may not have the same limits as an external client would since it resides on your ISP's server. The primary reason for limits is spam/virus control and an ISP's webmail client is not the normal vehicle a spammer would (be dumb enough to) use. The only other place I can think of where you might find limit settings would be the company firewall. There were also attachment problems when using older Linksys routers. How to troubleshoot error messages that you receive when try to send and receive e-mail in Outlook and in Outlook Express http://support.microsoft.com/kb/813514 Unable to send Message using a Linksys BEFSR41, BEFSR81 or BEFW11S4 Router http://www.linksys.com/support/support.asp?spid=87 Outlook or Outlook Express Hangs After You Send an E-Mail Message That Has an Attachment http://support.microsoft.com/?kbid=315008 Messages That Contain an Attachment Stay in the Outbox (Error 0x800ccc13 - Socket write error) http://support.microsoft.com/?kbid=299506 Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Live at Hot Licks - www.badnewsbluesband.com "Clinton County" wrote in message ... Hal, Thanks for the info. I didn't know where to find those limits. However, once I found them unfortunately there are no limits set. So we should be able to send unlimited size attachments. I don't believe the issue is at the ISP since we have problems with files of only a megabyte or so. I can also send the large attachments if I do it from the ISP's internet mail and we can receive large attachments...just not able to forward them or create large ones ourselves. Exchange Server may just be coincidental since it was installed around the same time this problem surfaced. In fact, when I don't use the Exchange Server account I still have the same problem. Any more suggestions? Thanks, Mike "Hal Hostetler [MVP P/I]" wrote: Email size limits are set on the email server, not the client. Exchange Server has settings to impose such limits, as do virtually all ISP servers. Exchange Server limits are set in the System Manager application. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Clinton County" Clinton wrote in message ... After upgrading to Outlook 2003 and Exchange Server 2003 we can not longer send e-mails with large attachments. We could send them OK before with Outlook Express but not now. This is true whether the Account used is the external e-mail account or the Exchange Server account. In actuality, Exchange Server is not used yet but has been installed on the server. Is there a setting somewhere that determines the size of allowed attachments? Does anyone have any suggestions? Thanks for your help. |
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#5
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Hal,
Thanks for all the help. Believe or not, I think I found the problem to be in the server timeout settings for the Outlook account. It apparently defaults to 1 minute. In initial testing, I was able to get some large attachments to send by extending this limit to 6 minutes. Thanks again. Mike "Hal Hostetler [MVP P/I]" wrote: Many ISPs set limits on the order of 1-2 MB, so we can't rule them out. If by "the ISP's internet mail " you mean a webmail interface, this client may not have the same limits as an external client would since it resides on your ISP's server. The primary reason for limits is spam/virus control and an ISP's webmail client is not the normal vehicle a spammer would (be dumb enough to) use. The only other place I can think of where you might find limit settings would be the company firewall. There were also attachment problems when using older Linksys routers. How to troubleshoot error messages that you receive when try to send and receive e-mail in Outlook and in Outlook Express http://support.microsoft.com/kb/813514 Unable to send Message using a Linksys BEFSR41, BEFSR81 or BEFW11S4 Router http://www.linksys.com/support/support.asp?spid=87 Outlook or Outlook Express Hangs After You Send an E-Mail Message That Has an Attachment http://support.microsoft.com/?kbid=315008 Messages That Contain an Attachment Stay in the Outbox (Error 0x800ccc13 - Socket write error) http://support.microsoft.com/?kbid=299506 Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Live at Hot Licks - www.badnewsbluesband.com "Clinton County" wrote in message ... Hal, Thanks for the info. I didn't know where to find those limits. However, once I found them unfortunately there are no limits set. So we should be able to send unlimited size attachments. I don't believe the issue is at the ISP since we have problems with files of only a megabyte or so. I can also send the large attachments if I do it from the ISP's internet mail and we can receive large attachments...just not able to forward them or create large ones ourselves. Exchange Server may just be coincidental since it was installed around the same time this problem surfaced. In fact, when I don't use the Exchange Server account I still have the same problem. Any more suggestions? Thanks, Mike "Hal Hostetler [MVP P/I]" wrote: Email size limits are set on the email server, not the client. Exchange Server has settings to impose such limits, as do virtually all ISP servers. Exchange Server limits are set in the System Manager application. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Clinton County" Clinton wrote in message ... After upgrading to Outlook 2003 and Exchange Server 2003 we can not longer send e-mails with large attachments. We could send them OK before with Outlook Express but not now. This is true whether the Account used is the external e-mail account or the Exchange Server account. In actuality, Exchange Server is not used yet but has been installed on the server. Is there a setting somewhere that determines the size of allowed attachments? Does anyone have any suggestions? Thanks for your help. |
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