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-   -   Problems importing Outlook backup files to a new computer (http://www.outlookbanter.com/outlook-installation/55265-problems-importing-outlook-backup-files.html)

Sarah M August 22nd 07 10:06 PM

Problems importing Outlook backup files to a new computer
 
I'm using Office 2003, which I've successfully loaded onto my new PC. (It's
running Vista Business, whereas I had XP on the old one -- if that's
relevant.) In Outlook, when I try to import the .pst files I'd backed-up and
copied to the folder in Application Data/Microsoft/Outlook, a few old emails
in my archive files are imported, but nothing else: no other emails, nor the
calendar, contacts and tasks. It's a big .pst file 1.2GB. I've installed all
possible updates. I need Outlook in order to work, so this is driving me
bonkers and any assistance would be greatly appreciated. Many thanks for your
time.

DL August 22nd 07 10:38 PM

Problems importing Outlook backup files to a new computer
 
Importing is not the correct way to deal with a native OL data file
Within OL, FileOpenData File ......open your 'old' data file

"Sarah M" wrote in message
...
I'm using Office 2003, which I've successfully loaded onto my new PC.
(It's
running Vista Business, whereas I had XP on the old one -- if that's
relevant.) In Outlook, when I try to import the .pst files I'd backed-up
and
copied to the folder in Application Data/Microsoft/Outlook, a few old
emails
in my archive files are imported, but nothing else: no other emails, nor
the
calendar, contacts and tasks. It's a big .pst file 1.2GB. I've installed
all
possible updates. I need Outlook in order to work, so this is driving me
bonkers and any assistance would be greatly appreciated. Many thanks for
your
time.




Sarah M August 22nd 07 11:58 PM

Problems importing Outlook backup files to a new computer
 
Thanks for getting back to me. However, I've tried opening the old data file
by choosing Outlook from the list of programmes, but when I do that, I get a
message saying the operation has failed.

"DL" wrote:

Importing is not the correct way to deal with a native OL data file
Within OL, FileOpenData File ......open your 'old' data file

"Sarah M" wrote in message
...
I'm using Office 2003, which I've successfully loaded onto my new PC.
(It's
running Vista Business, whereas I had XP on the old one -- if that's
relevant.) In Outlook, when I try to import the .pst files I'd backed-up
and
copied to the folder in Application Data/Microsoft/Outlook, a few old
emails
in my archive files are imported, but nothing else: no other emails, nor
the
calendar, contacts and tasks. It's a big .pst file 1.2GB. I've installed
all
possible updates. I need Outlook in order to work, so this is driving me
bonkers and any assistance would be greatly appreciated. Many thanks for
your
time.





DL August 23rd 07 12:23 AM

Problems importing Outlook backup files to a new computer
 
You have to open within OL and not via explorer
ie start OL then open, from OL

"Sarah M" wrote in message
...
Thanks for getting back to me. However, I've tried opening the old data
file
by choosing Outlook from the list of programmes, but when I do that, I get
a
message saying the operation has failed.

"DL" wrote:

Importing is not the correct way to deal with a native OL data file
Within OL, FileOpenData File ......open your 'old' data file

"Sarah M" wrote in message
...
I'm using Office 2003, which I've successfully loaded onto my new PC.
(It's
running Vista Business, whereas I had XP on the old one -- if that's
relevant.) In Outlook, when I try to import the .pst files I'd
backed-up
and
copied to the folder in Application Data/Microsoft/Outlook, a few old
emails
in my archive files are imported, but nothing else: no other emails,
nor
the
calendar, contacts and tasks. It's a big .pst file 1.2GB. I've
installed
all
possible updates. I need Outlook in order to work, so this is driving
me
bonkers and any assistance would be greatly appreciated. Many thanks
for
your
time.







Sarah M August 24th 07 01:34 AM

Problems importing Outlook backup files to a new computer
 
I've tried doing that, and I get a message that reads: 'An error has occurred
in the script on this page. Line 298. Char. 1. Error Access is denied. Code 0
URL; outlook://Personal%20Folders/' It then asks if I want to continue
running scripts on this page, and whether I answer yes or no makes no
difference. I hope this makes sense to you. Thanks for your help.

"DL" wrote:

You have to open within OL and not via explorer
ie start OL then open, from OL

"Sarah M" wrote in message
...
Thanks for getting back to me. However, I've tried opening the old data
file
by choosing Outlook from the list of programmes, but when I do that, I get
a
message saying the operation has failed.

"DL" wrote:

Importing is not the correct way to deal with a native OL data file
Within OL, FileOpenData File ......open your 'old' data file

"Sarah M" wrote in message
...
I'm using Office 2003, which I've successfully loaded onto my new PC.
(It's
running Vista Business, whereas I had XP on the old one -- if that's
relevant.) In Outlook, when I try to import the .pst files I'd
backed-up
and
copied to the folder in Application Data/Microsoft/Outlook, a few old
emails
in my archive files are imported, but nothing else: no other emails,
nor
the
calendar, contacts and tasks. It's a big .pst file 1.2GB. I've
installed
all
possible updates. I need Outlook in order to work, so this is driving
me
bonkers and any assistance would be greatly appreciated. Many thanks
for
your
time.







Hal Hostetler [MVP P/I] August 24th 07 10:57 PM

Problems importing Outlook backup files to a new computer
 
See if this helps:

http://office.microsoft.com/en-us/as...771141033.aspx
Reconnect your old Outlook data file

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Sarah M" wrote in message
...
I've tried doing that, and I get a message that reads: 'An error has

occurred
in the script on this page. Line 298. Char. 1. Error Access is denied.

Code 0
URL; outlook://Personal%20Folders/' It then asks if I want to continue
running scripts on this page, and whether I answer yes or no makes no
difference. I hope this makes sense to you. Thanks for your help.

"DL" wrote:

You have to open within OL and not via explorer
ie start OL then open, from OL

"Sarah M" wrote in message
...
Thanks for getting back to me. However, I've tried opening the old

data
file
by choosing Outlook from the list of programmes, but when I do that, I

get
a
message saying the operation has failed.

"DL" wrote:

Importing is not the correct way to deal with a native OL data file
Within OL, FileOpenData File ......open your 'old' data file

"Sarah M" wrote in message
...
I'm using Office 2003, which I've successfully loaded onto my new

PC.
(It's
running Vista Business, whereas I had XP on the old one -- if

that's
relevant.) In Outlook, when I try to import the .pst files I'd
backed-up
and
copied to the folder in Application Data/Microsoft/Outlook, a few

old
emails
in my archive files are imported, but nothing else: no other

emails,
nor
the
calendar, contacts and tasks. It's a big .pst file 1.2GB. I've
installed
all
possible updates. I need Outlook in order to work, so this is

driving
me
bonkers and any assistance would be greatly appreciated. Many

thanks
for
your
time.









DL August 25th 07 12:08 AM

Problems importing Outlook backup files to a new computer
 
In edition to Hal's post;

Your OL is running ok with no problems, yes
When you go to FileOpenData File.....browse to, select your old data file,
this is when you get the error, yes?

That being so, close OL, locate scanpst.exe, open it and run it against your
old OL data file. If it reports errors, that it fixes, run it again.
Next select the mail applet in the control panel, add a data file and select
your old data file. Close the mail applet.
Open OL, it opens without errs? your old data file should be attached and
you should be able to browse old data. Is this so?


"Sarah M" wrote in message
...
I've tried doing that, and I get a message that reads: 'An error has
occurred
in the script on this page. Line 298. Char. 1. Error Access is denied.
Code 0
URL; outlook://Personal%20Folders/' It then asks if I want to continue
running scripts on this page, and whether I answer yes or no makes no
difference. I hope this makes sense to you. Thanks for your help.

"DL" wrote:

You have to open within OL and not via explorer
ie start OL then open, from OL

"Sarah M" wrote in message
...
Thanks for getting back to me. However, I've tried opening the old data
file
by choosing Outlook from the list of programmes, but when I do that, I
get
a
message saying the operation has failed.

"DL" wrote:

Importing is not the correct way to deal with a native OL data file
Within OL, FileOpenData File ......open your 'old' data file

"Sarah M" wrote in message
...
I'm using Office 2003, which I've successfully loaded onto my new
PC.
(It's
running Vista Business, whereas I had XP on the old one -- if that's
relevant.) In Outlook, when I try to import the .pst files I'd
backed-up
and
copied to the folder in Application Data/Microsoft/Outlook, a few
old
emails
in my archive files are imported, but nothing else: no other emails,
nor
the
calendar, contacts and tasks. It's a big .pst file 1.2GB. I've
installed
all
possible updates. I need Outlook in order to work, so this is
driving
me
bonkers and any assistance would be greatly appreciated. Many thanks
for
your
time.









Sarah M August 27th 07 05:56 PM

Problems importing Outlook backup files to a new computer
 
Many thanks to both of you for trying to help me but, sadly, things have gone
from bad to worse and I am now unable to run Outlook at all.

First of all, I got the dreaded 'MAPI32.DLL error' message. I looked that up
in other discussion groups and I've tried diligently working my way through
the various solutions. Viz, I renamed the file with the 'OLD' extension:
nada; I tried running fixmapi.exe: niente. I've tried uninstalling and
reinstalling and rebooting and restoring my laptop so many times, my fingers
are beginning to bleed....

And, by the way, when I click on the mail applet in control panel, I get a
message saying 'You need more memory or system resources...' which is clearly
ridiculous and, when I do close the one window currently open, nothing
happens.

Should this be relevant, I'm using a ThinkPad T61 with Windows Vista and a
60-day trial version of Office 2007 pre-installed. I suspect, having read
numerous other posts concerning variations on my Outlook nightmare, that my
problems began when I installed Outlook 2003 before removing the trial 2007.
However, there was a time when I could get Outlook to run successfully, so
I'm not entirely sure why the above MAPI32 related problems have arisen. I'd
prefer not to restore the laptop to factory settings, but perhaps that's the
only option.

I look forward to hearing your solutions.

"DL" wrote:

In edition to Hal's post;

Your OL is running ok with no problems, yes
When you go to FileOpenData File.....browse to, select your old data file,
this is when you get the error, yes?

That being so, close OL, locate scanpst.exe, open it and run it against your
old OL data file. If it reports errors, that it fixes, run it again.
Next select the mail applet in the control panel, add a data file and select
your old data file. Close the mail applet.
Open OL, it opens without errs? your old data file should be attached and
you should be able to browse old data. Is this so?


"Sarah M" wrote in message
...
I've tried doing that, and I get a message that reads: 'An error has
occurred
in the script on this page. Line 298. Char. 1. Error Access is denied.
Code 0
URL; outlook://Personal%20Folders/' It then asks if I want to continue
running scripts on this page, and whether I answer yes or no makes no
difference. I hope this makes sense to you. Thanks for your help.

"DL" wrote:

You have to open within OL and not via explorer
ie start OL then open, from OL

"Sarah M" wrote in message
...
Thanks for getting back to me. However, I've tried opening the old data
file
by choosing Outlook from the list of programmes, but when I do that, I
get
a
message saying the operation has failed.

"DL" wrote:

Importing is not the correct way to deal with a native OL data file
Within OL, FileOpenData File ......open your 'old' data file

"Sarah M" wrote in message
...
I'm using Office 2003, which I've successfully loaded onto my new
PC.
(It's
running Vista Business, whereas I had XP on the old one -- if that's
relevant.) In Outlook, when I try to import the .pst files I'd
backed-up
and
copied to the folder in Application Data/Microsoft/Outlook, a few
old
emails
in my archive files are imported, but nothing else: no other emails,
nor
the
calendar, contacts and tasks. It's a big .pst file 1.2GB. I've
installed
all
possible updates. I need Outlook in order to work, so this is
driving
me
bonkers and any assistance would be greatly appreciated. Many thanks
for
your
time.










DL August 27th 07 07:10 PM

Problems importing Outlook backup files to a new computer
 
Failing to uninstall the trial, first, may well be the root cause of your
issues.
Do you have a vista cd, with which you can run the Vista equivelent of sytem
file checker? - I dont use Vista so I assume such exists

"Sarah M" wrote in message
...
Many thanks to both of you for trying to help me but, sadly, things have
gone
from bad to worse and I am now unable to run Outlook at all.

First of all, I got the dreaded 'MAPI32.DLL error' message. I looked that
up
in other discussion groups and I've tried diligently working my way
through
the various solutions. Viz, I renamed the file with the 'OLD' extension:
nada; I tried running fixmapi.exe: niente. I've tried uninstalling and
reinstalling and rebooting and restoring my laptop so many times, my
fingers
are beginning to bleed....

And, by the way, when I click on the mail applet in control panel, I get a
message saying 'You need more memory or system resources...' which is
clearly
ridiculous and, when I do close the one window currently open, nothing
happens.

Should this be relevant, I'm using a ThinkPad T61 with Windows Vista and a
60-day trial version of Office 2007 pre-installed. I suspect, having read
numerous other posts concerning variations on my Outlook nightmare, that
my
problems began when I installed Outlook 2003 before removing the trial
2007.
However, there was a time when I could get Outlook to run successfully, so
I'm not entirely sure why the above MAPI32 related problems have arisen.
I'd
prefer not to restore the laptop to factory settings, but perhaps that's
the
only option.

I look forward to hearing your solutions.

"DL" wrote:

In edition to Hal's post;

Your OL is running ok with no problems, yes
When you go to FileOpenData File.....browse to, select your old data
file,
this is when you get the error, yes?

That being so, close OL, locate scanpst.exe, open it and run it against
your
old OL data file. If it reports errors, that it fixes, run it again.
Next select the mail applet in the control panel, add a data file and
select
your old data file. Close the mail applet.
Open OL, it opens without errs? your old data file should be attached and
you should be able to browse old data. Is this so?


"Sarah M" wrote in message
...
I've tried doing that, and I get a message that reads: 'An error has
occurred
in the script on this page. Line 298. Char. 1. Error Access is denied.
Code 0
URL; outlook://Personal%20Folders/' It then asks if I want to continue
running scripts on this page, and whether I answer yes or no makes no
difference. I hope this makes sense to you. Thanks for your help.

"DL" wrote:

You have to open within OL and not via explorer
ie start OL then open, from OL

"Sarah M" wrote in message
...
Thanks for getting back to me. However, I've tried opening the old
data
file
by choosing Outlook from the list of programmes, but when I do that,
I
get
a
message saying the operation has failed.

"DL" wrote:

Importing is not the correct way to deal with a native OL data file
Within OL, FileOpenData File ......open your 'old' data file

"Sarah M" wrote in message
...
I'm using Office 2003, which I've successfully loaded onto my new
PC.
(It's
running Vista Business, whereas I had XP on the old one -- if
that's
relevant.) In Outlook, when I try to import the .pst files I'd
backed-up
and
copied to the folder in Application Data/Microsoft/Outlook, a few
old
emails
in my archive files are imported, but nothing else: no other
emails,
nor
the
calendar, contacts and tasks. It's a big .pst file 1.2GB. I've
installed
all
possible updates. I need Outlook in order to work, so this is
driving
me
bonkers and any assistance would be greatly appreciated. Many
thanks
for
your
time.












Sarah M August 27th 07 07:32 PM

Problems importing Outlook backup files to a new computer
 
I gave up and I'm now in the middle of a restore-to-factory-settings
adventure. After which I'll uninstall OL 2007 before installing 2003, and
then follow all the advice you and Hal have kindly given me. Fingers
crossed....

Sorry to be so pc-illiterate, but what is a system file checker? And, no I
don't have the CD, I'm using the system restore thingy within the Lenovo
system.

"DL" wrote:

Failing to uninstall the trial, first, may well be the root cause of your
issues.
Do you have a vista cd, with which you can run the Vista equivelent of sytem
file checker? - I dont use Vista so I assume such exists

"Sarah M" wrote in message
...
Many thanks to both of you for trying to help me but, sadly, things have
gone
from bad to worse and I am now unable to run Outlook at all.

First of all, I got the dreaded 'MAPI32.DLL error' message. I looked that
up
in other discussion groups and I've tried diligently working my way
through
the various solutions. Viz, I renamed the file with the 'OLD' extension:
nada; I tried running fixmapi.exe: niente. I've tried uninstalling and
reinstalling and rebooting and restoring my laptop so many times, my
fingers
are beginning to bleed....

And, by the way, when I click on the mail applet in control panel, I get a
message saying 'You need more memory or system resources...' which is
clearly
ridiculous and, when I do close the one window currently open, nothing
happens.

Should this be relevant, I'm using a ThinkPad T61 with Windows Vista and a
60-day trial version of Office 2007 pre-installed. I suspect, having read
numerous other posts concerning variations on my Outlook nightmare, that
my
problems began when I installed Outlook 2003 before removing the trial
2007.
However, there was a time when I could get Outlook to run successfully, so
I'm not entirely sure why the above MAPI32 related problems have arisen.
I'd
prefer not to restore the laptop to factory settings, but perhaps that's
the
only option.

I look forward to hearing your solutions.

"DL" wrote:

In edition to Hal's post;

Your OL is running ok with no problems, yes
When you go to FileOpenData File.....browse to, select your old data
file,
this is when you get the error, yes?

That being so, close OL, locate scanpst.exe, open it and run it against
your
old OL data file. If it reports errors, that it fixes, run it again.
Next select the mail applet in the control panel, add a data file and
select
your old data file. Close the mail applet.
Open OL, it opens without errs? your old data file should be attached and
you should be able to browse old data. Is this so?


"Sarah M" wrote in message
...
I've tried doing that, and I get a message that reads: 'An error has
occurred
in the script on this page. Line 298. Char. 1. Error Access is denied.
Code 0
URL; outlook://Personal%20Folders/' It then asks if I want to continue
running scripts on this page, and whether I answer yes or no makes no
difference. I hope this makes sense to you. Thanks for your help.

"DL" wrote:

You have to open within OL and not via explorer
ie start OL then open, from OL

"Sarah M" wrote in message
...
Thanks for getting back to me. However, I've tried opening the old
data
file
by choosing Outlook from the list of programmes, but when I do that,
I
get
a
message saying the operation has failed.

"DL" wrote:

Importing is not the correct way to deal with a native OL data file
Within OL, FileOpenData File ......open your 'old' data file

"Sarah M" wrote in message
...
I'm using Office 2003, which I've successfully loaded onto my new
PC.
(It's
running Vista Business, whereas I had XP on the old one -- if
that's
relevant.) In Outlook, when I try to import the .pst files I'd
backed-up
and
copied to the folder in Application Data/Microsoft/Outlook, a few
old
emails
in my archive files are imported, but nothing else: no other
emails,
nor
the
calendar, contacts and tasks. It's a big .pst file 1.2GB. I've
installed
all
possible updates. I need Outlook in order to work, so this is
driving
me
bonkers and any assistance would be greatly appreciated. Many
thanks
for
your
time.














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