I installed Office 2003 upgrade but when I attempt to open Outlook 2003, it
hangs and does not respond. I get the error report that it is caused by an
incompatibility with early versions of WinFax Pro and directs me to the
Symantic website which just confirms the incompatibility (no solution given.)
The real corker is that I uninstalled WinFax Pro years ago, but obviously
there are some residual files somewhere on my hard drive (which, when I did
search, I found and removed one .dll attibuted to WinFax Pro.) Anyone have
any suggestions or solutions? I don't use Outlook for email, but do have
calendar and an extensive contact list I need to access.

There have been a number of posts recently re OL2003/Winfax Pro problem,
even though winfaxpro is not installed and never was.
It was reported that MS was aware of the problem and looking into it.

"lambro" wrote in message
...
I installed Office 2003 upgrade but when I attempt to open Outlook 2003,
it
hangs and does not respond. I get the error report that it is caused by an
incompatibility with early versions of WinFax Pro and directs me to the
Symantic website which just confirms the incompatibility (no solution
given.)
The real corker is that I uninstalled WinFax Pro years ago, but obviously
there are some residual files somewhere on my hard drive (which, when I
did
search, I found and removed one .dll attibuted to WinFax Pro.) Anyone have
any suggestions or solutions? I don't use Outlook for email, but do have
calendar and an extensive contact list I need to access.

Thanks DL.
What to do now? (I have a feeling this is not high on MS priority list.) I
have unsuccessfully attempted to reinstall Outlook 2000...I suspect I will
have to uninstall the entire suite until a fix is found.
PS Is there somewhere a consumer can see what software incompatibilities
exist before they purchase a product? With the WinFax situation and the Word
2003/Acrobat 5.0 "instability" issue, I am less than a happy camper...

"DL" wrote:

There have been a number of posts recently re OL2003/Winfax Pro problem,
even though winfaxpro is not installed and never was.
It was reported that MS was aware of the problem and looking into it.

"lambro" wrote in message
...
I installed Office 2003 upgrade but when I attempt to open Outlook 2003,
it
hangs and does not respond. I get the error report that it is caused by an
incompatibility with early versions of WinFax Pro and directs me to the
Symantic website which just confirms the incompatibility (no solution
given.)
The real corker is that I uninstalled WinFax Pro years ago, but obviously
there are some residual files somewhere on my hard drive (which, when I
did
search, I found and removed one .dll attibuted to WinFax Pro.) Anyone have
any suggestions or solutions? I don't use Outlook for email, but do have
calendar and an extensive contact list I need to access.

Not everyone experiences this problem, I have OL2003 running happily with
WinFax Pro, allthough WinFax is not used via OL
Others have experienced this problem even when they have never installed any
Symantec app

"lambro" wrote in message
...
Thanks DL.
What to do now? (I have a feeling this is not high on MS priority list.) I
have unsuccessfully attempted to reinstall Outlook 2000...I suspect I will
have to uninstall the entire suite until a fix is found.
PS Is there somewhere a consumer can see what software incompatibilities
exist before they purchase a product? With the WinFax situation and the
Word
2003/Acrobat 5.0 "instability" issue, I am less than a happy camper...

"DL" wrote:

There have been a number of posts recently re OL2003/Winfax Pro problem,
even though winfaxpro is not installed and never was.
It was reported that MS was aware of the problem and looking into it.

"lambro" wrote in message
...
I installed Office 2003 upgrade but when I attempt to open Outlook
2003,
it
hangs and does not respond. I get the error report that it is caused
by an
incompatibility with early versions of WinFax Pro and directs me to
the
Symantic website which just confirms the incompatibility (no solution
given.)
The real corker is that I uninstalled WinFax Pro years ago, but
obviously
there are some residual files somewhere on my hard drive (which, when
I
did
search, I found and removed one .dll attibuted to WinFax Pro.) Anyone
have
any suggestions or solutions? I don't use Outlook for email, but do
have
calendar and an extensive contact list I need to access.

That bit of information makes it even more confounding.
Anyway, for anyone else who may have this problem, or wants to avoid it,
during the Office 2003 install process do a custom install and do not remove
OL2000 and don't install OL2003.
I had to uninstall the entire suite then reinstall w/o Outlook 2003. I am
still using OL2000, but that is fine with me...at least it works!

"DL" wrote:

Not everyone experiences this problem, I have OL2003 running happily with
WinFax Pro, allthough WinFax is not used via OL
Others have experienced this problem even when they have never installed any
Symantec app

"lambro" wrote in message
...
Thanks DL.
What to do now? (I have a feeling this is not high on MS priority list.) I
have unsuccessfully attempted to reinstall Outlook 2000...I suspect I will
have to uninstall the entire suite until a fix is found.
PS Is there somewhere a consumer can see what software incompatibilities
exist before they purchase a product? With the WinFax situation and the
Word
2003/Acrobat 5.0 "instability" issue, I am less than a happy camper...

"DL" wrote:

There have been a number of posts recently re OL2003/Winfax Pro problem,
even though winfaxpro is not installed and never was.
It was reported that MS was aware of the problem and looking into it.

"lambro" wrote in message
...
I installed Office 2003 upgrade but when I attempt to open Outlook
2003,
it
hangs and does not respond. I get the error report that it is caused
by an
incompatibility with early versions of WinFax Pro and directs me to
the
Symantic website which just confirms the incompatibility (no solution
given.)
The real corker is that I uninstalled WinFax Pro years ago, but
obviously
there are some residual files somewhere on my hard drive (which, when
I
did
search, I found and removed one .dll attibuted to WinFax Pro.) Anyone
have
any suggestions or solutions? I don't use Outlook for email, but do
have
calendar and an extensive contact list I need to access.

Bad advice. No one should ever be advised to mismatch their office
applications. You will lose far more functionality in the end. It will be
far better for others to wait for Microsoft's solution.
--
Russ Valentine
[MVP-Outlook]
"lambro" wrote in message
...
That bit of information makes it even more confounding.
Anyway, for anyone else who may have this problem, or wants to avoid it,
during the Office 2003 install process do a custom install and do not
remove
OL2000 and don't install OL2003.
I had to uninstall the entire suite then reinstall w/o Outlook 2003. I am
still using OL2000, but that is fine with me...at least it works!

"DL" wrote:

Not everyone experiences this problem, I have OL2003 running happily with
WinFax Pro, allthough WinFax is not used via OL
Others have experienced this problem even when they have never installed
any
Symantec app

"lambro" wrote in message
...
Thanks DL.
What to do now? (I have a feeling this is not high on MS priority
list.) I
have unsuccessfully attempted to reinstall Outlook 2000...I suspect I
will
have to uninstall the entire suite until a fix is found.
PS Is there somewhere a consumer can see what software
incompatibilities
exist before they purchase a product? With the WinFax situation and the
Word
2003/Acrobat 5.0 "instability" issue, I am less than a happy camper...

"DL" wrote:

There have been a number of posts recently re OL2003/Winfax Pro
problem,
even though winfaxpro is not installed and never was.
It was reported that MS was aware of the problem and looking into it.

"lambro" wrote in message
...
I installed Office 2003 upgrade but when I attempt to open Outlook
2003,
it
hangs and does not respond. I get the error report that it is
caused
by an
incompatibility with early versions of WinFax Pro and directs me to
the
Symantic website which just confirms the incompatibility (no
solution
given.)
The real corker is that I uninstalled WinFax Pro years ago, but
obviously
there are some residual files somewhere on my hard drive (which,
when
I
did
search, I found and removed one .dll attibuted to WinFax Pro.)
Anyone
have
any suggestions or solutions? I don't use Outlook for email, but do
have
calendar and an extensive contact list I need to access.

When is that supposed to occur? No one from MS has even attempted to answer
my post or others with the same problem....all I've heard is it is being
"looked into" (and that didn't come from an MS rep.) I'd rather lose
functionality than not have any function at all....at least until there is an
MS solution.

"Russ Valentine [MVP-Outlook]" wrote:

Bad advice. No one should ever be advised to mismatch their office
applications. You will lose far more functionality in the end. It will be
far better for others to wait for Microsoft's solution.
--
Russ Valentine
[MVP-Outlook]
"lambro" wrote in message
...
That bit of information makes it even more confounding.
Anyway, for anyone else who may have this problem, or wants to avoid it,
during the Office 2003 install process do a custom install and do not
remove
OL2000 and don't install OL2003.
I had to uninstall the entire suite then reinstall w/o Outlook 2003. I am
still using OL2000, but that is fine with me...at least it works!

"DL" wrote:

Not everyone experiences this problem, I have OL2003 running happily with
WinFax Pro, allthough WinFax is not used via OL
Others have experienced this problem even when they have never installed
any
Symantec app

"lambro" wrote in message
...
Thanks DL.
What to do now? (I have a feeling this is not high on MS priority
list.) I
have unsuccessfully attempted to reinstall Outlook 2000...I suspect I
will
have to uninstall the entire suite until a fix is found.
PS Is there somewhere a consumer can see what software
incompatibilities
exist before they purchase a product? With the WinFax situation and the
Word
2003/Acrobat 5.0 "instability" issue, I am less than a happy camper...

"DL" wrote:

There have been a number of posts recently re OL2003/Winfax Pro
problem,
even though winfaxpro is not installed and never was.
It was reported that MS was aware of the problem and looking into it.

"lambro" wrote in message
...
I installed Office 2003 upgrade but when I attempt to open Outlook
2003,
it
hangs and does not respond. I get the error report that it is
caused
by an
incompatibility with early versions of WinFax Pro and directs me to
the
Symantic website which just confirms the incompatibility (no
solution
given.)
The real corker is that I uninstalled WinFax Pro years ago, but
obviously
there are some residual files somewhere on my hard drive (which,
when
I
did
search, I found and removed one .dll attibuted to WinFax Pro.)
Anyone
have
any suggestions or solutions? I don't use Outlook for email, but do
have
calendar and an extensive contact list I need to access.

Be my guest. Just don't advise others to do the same as you. Recovery from
mismatched versions can get pretty ugly. I'm sure you'll post back when it
does.
In case you hadn't noticed, these are peer to peer groups. "MS reps" do not
monitor or respond here.
--
Russ Valentine
[MVP-Outlook]
"lambro" wrote in message
...
When is that supposed to occur? No one from MS has even attempted to
answer
my post or others with the same problem....all I've heard is it is being
"looked into" (and that didn't come from an MS rep.) I'd rather lose
functionality than not have any function at all....at least until there is
an
MS solution.

"Russ Valentine [MVP-Outlook]" wrote:

Bad advice. No one should ever be advised to mismatch their office
applications. You will lose far more functionality in the end. It will be
far better for others to wait for Microsoft's solution.
--
Russ Valentine
[MVP-Outlook]
"lambro" wrote in message
...
That bit of information makes it even more confounding.
Anyway, for anyone else who may have this problem, or wants to avoid
it,
during the Office 2003 install process do a custom install and do not
remove
OL2000 and don't install OL2003.
I had to uninstall the entire suite then reinstall w/o Outlook 2003. I
am
still using OL2000, but that is fine with me...at least it works!

"DL" wrote:

Not everyone experiences this problem, I have OL2003 running happily
with
WinFax Pro, allthough WinFax is not used via OL
Others have experienced this problem even when they have never
installed
any
Symantec app

"lambro" wrote in message
...
Thanks DL.
What to do now? (I have a feeling this is not high on MS priority
list.) I
have unsuccessfully attempted to reinstall Outlook 2000...I suspect
I
will
have to uninstall the entire suite until a fix is found.
PS Is there somewhere a consumer can see what software
incompatibilities
exist before they purchase a product? With the WinFax situation and
the
Word
2003/Acrobat 5.0 "instability" issue, I am less than a happy
camper...

"DL" wrote:

There have been a number of posts recently re OL2003/Winfax Pro
problem,
even though winfaxpro is not installed and never was.
It was reported that MS was aware of the problem and looking into
it.

"lambro" wrote in message
...
I installed Office 2003 upgrade but when I attempt to open
Outlook
2003,
it
hangs and does not respond. I get the error report that it is
caused
by an
incompatibility with early versions of WinFax Pro and directs me
to
the
Symantic website which just confirms the incompatibility (no
solution
given.)
The real corker is that I uninstalled WinFax Pro years ago, but
obviously
there are some residual files somewhere on my hard drive (which,
when
I
did
search, I found and removed one .dll attibuted to WinFax Pro.)
Anyone
have
any suggestions or solutions? I don't use Outlook for email, but
do
have
calendar and an extensive contact list I need to access.